We performed a comparison between OpenText Intelligent Capture and UiPath Document Understanding based on real PeerSpot user reviews.
Find out in this report how the two Intelligent Document Processing (IDP) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The enterprise and capturing feature of OpenText is its valuable feature. As we have integrated CRM with OpenText."
"The automated version of the vendor invoice management is great."
"Being able to have accurate extraction is most valuable. It has machine learning and other tools to make the extraction more accurate."
"The solution is very powerful because it allows for custom scripting."
"It allows you to image capture, scan documents and use machine learning to automatically index and tie them."
"We use it to capture documents coming through our product and mobile channels and make them available for our business to access and email. We use it to automate the email workflow in our applications, pull the documents, and email them to the users."
"The prebuilt algorithm for extracting foreign invoices is the most valuable feature because it eliminates the need for us to build anything from scratch."
"The scalability it offers is truly exceptional, making it arguably the best in the market."
"The most valuable feature is key-value pair and table extraction."
"I like UiPath's machine-learning capabilities. My first impressions were good, but we only use it in a few processes. We intend to expand our use of these features in other situations, but we're still learning how to use the AI functions. We use the OCR much more."
"The best feature is pre-labeling, as it eliminates the need to manually label each data point."
"UiPath provides a useful feature that allows us to classify documents as invoices or not."
"It's great for document understanding for invoices and installments."
"The machine learning (ML) extractor is valuable. It helps in extracting information from even unstructured documents. It can sometimes also extract information from a written document. Without much manual intervention, it is able to process the documents. This is a unique feature of UiPath Document Understanding."
"It can be more user-friendly, and it should also have more reporting capabilities. There are also a few other things that need improvement."
"If something is handwritten and attached to an email, it doesn't capture the information correctly."
"Knowledge of .NET is required to effectively use the solution or it can be complicated."
"The setup is medium complexity."
"I would say what most of the document management solutions are lacking is smartness to detect the duplicate storage of the documents"
"We are using it to improve the image and the documentation for the cases. And sometimes, some cases have more than fifteen different types. We use some tools as fixed standard analysis and provide information to support the different types to take some decisions and help in an automated process. We choose the case type and subtype DNS scanning documents from the data entry up."
"The area for improvement primarily centers around licensing concerns rather than technical issues. Captiva, intended for larger clients, poses challenges for medium and small businesses due to licensing costs. The current licensing model is based on volume, such as purchasing a volume for one million dollars per year for scanning. This pricing structure may be prohibitive for companies with constrained budgets. Another aspect requiring attention is the mobile capture feature, which, although experiencing recent enhancements in intelligent document processing through AI, could benefit from further improvements. Specifically, there is room for enhancement in enabling users to efficiently capture documents using their smartphones."
"I would like to see more integration of artificial intelligence. That's being implemented, but it would be a massive improvement to the solution's document processing. If UiPath achieves intelligent document processing, it will be far better than anything on the market. There are currently some limitations with the fields that could be addressed using a GPT engine. With an integrated AI model, you wouldn't need to create your taxonomy. You would only need to provide some prompts, such as "What is the property name?" It will store that as a variable."
"They could work on the digitizing and classification of documents."
"It would be ideal if they could include more packages for more use cases."
"If there were more integrations with Veracode or the AWS server, so we don't have to completely transfer our data and keep data on our servers, that might increase security."
"UiPath Document Understanding's ability to read handwritten files has room for improvement."
"Existing models have room for improvement."
"Document Understanding's handwriting comprehension is improving, but it's still not as good as printed documents. Machine learning models, in general, are becoming mature, but it's still not to a point where I will give it five stars. I may give it a two or three. It is still not advanced enough to identify whatever handwritten content you give to it. It can process handwriting, but you need a human to validate it. With more training, it will become more automated. It will be better by 2025, but it is still not mature enough"
"There are also problems with handwritten documents. The results from those are not 90 percent accurate. With scanned and native PDFs, it is 90 to 99 percent accurate, but the accuracy of handwritten documents is somewhat less. If they could improve on that, it would also be helpful."
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OpenText Intelligent Capture is ranked 5th in Intelligent Document Processing (IDP) with 7 reviews while UiPath Document Understanding is ranked 3rd in Intelligent Document Processing (IDP) with 45 reviews. OpenText Intelligent Capture is rated 8.2, while UiPath Document Understanding is rated 8.2. The top reviewer of OpenText Intelligent Capture writes "A powerful solution for custom scripting but .NET knowledge is required". On the other hand, the top reviewer of UiPath Document Understanding writes "Is easy to configure, user-friendly, and produces accurate results". OpenText Intelligent Capture is most compared with ABBYY Vantage, Tungsten TotalAgility, HyperScience, IBM Datacap and Hyland Brainware, whereas UiPath Document Understanding is most compared with ABBYY Vantage, Instabase, Tungsten TotalAgility, Nanonets and HyperScience. See our OpenText Intelligent Capture vs. UiPath Document Understanding report.
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