We performed a comparison between Oracle Cloud Infrastructure (OCI) and Salesforce Platform based on real PeerSpot user reviews.
Find out in this report how the two PaaS Clouds solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The technical support is good, they have been responsive and helpful."
"Oracle offers more of the basic functionality needs."
"Oracle Cloud is reasonably scalable - I'd rate it seven out of ten."
"The solution is stable."
"Technical support is good. We are partners with Oracle so we are always speaking with them."
"The initial setup was easy. It takes just a few minutes to create a virtual machine."
"The most valuable feature of this solution is the Interface."
"The product is scalable."
"I love the report building that is available."
"Marketing and Sales Lead, Forecasting, Campaign management."
"Scalability-wise, I rate the solution a ten out of ten...I rate Salesforce Platform's technical support a ten out of ten."
"It is a fairly useful and user-friendly tool for salespersons. It is very extensive and flexible. You can customize it for your needs, and you can use whatever you want. I like Salesforce."
"When compared to Siebel, the Salesforce Platform is easier to use."
"It was pretty easy to deploy."
"The solution is easy to use."
"The solution is very robust and easy to develop in."
"Sometimes when we install something, we need to partition and maybe rebuild the index. This can cause some issues for performance. In the future, I would like to see more stability and fewer bugs."
"The monitoring tool and the migration from on-premise to the cloud should be much easier."
"Technical support could be more responsive."
"The solution is expensive. So we try to use MySQL on AWS to push the data. The tool’s support could be improved."
"It does require some training in order to be able to use it effectively."
"Areas that need improvement are the pricing and the support."
"Portability of the VMware environment into the Oracle Cloud should be made more simple."
"Technical support does not offer the best service and should be improved."
"I want more analytics in the platform and the addition of AI-based models, for example, predictive feedback. The Salesforce Platform needs to be more intelligent and intuitive to make it a great solution."
"An improved UX may be helpful in the solution's next release."
"The solution offers upgrades at a slower pace. The solution needs to keep up with competitors."
"Salesforce Platform operates as a cloud system, and within our organization, numerous internal systems handle data processing. While real-time data retrieval is feasible through services, achieving real-time communication poses some challenges."
"I think that Salesforce can improve lead management when it comes to B2C. I would like to have more features specifically related to the B2C segment. The current process where you create a lead that's in the B2C segment and it creates an account makes no sense."
"Better flexibility in editing emails created from templates would be great, and being able to add hyperlinks in emails for scheduling meetings would allow us to automate more."
"Salesforce needs to be re-platformed, or re-architected, making it lighter."
"The management of Salesforce could be quite a task. Old and unusable contacts can add up over time. If I could wave a magic wand, it would be to initiate a self-cleaning feature."
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Oracle Cloud Infrastructure (OCI) is ranked 3rd in PaaS Clouds with 91 reviews while Salesforce Platform is ranked 8th in PaaS Clouds with 81 reviews. Oracle Cloud Infrastructure (OCI) is rated 7.8, while Salesforce Platform is rated 8.2. The top reviewer of Oracle Cloud Infrastructure (OCI) writes "Cost-effective and can be used to host OIC and APEX". On the other hand, the top reviewer of Salesforce Platform writes "Reliable with good reporting and custom dashboards". Oracle Cloud Infrastructure (OCI) is most compared with Microsoft Azure, Amazon AWS, Google Cloud, IBM Public Cloud and OpenShift, whereas Salesforce Platform is most compared with Microsoft Power Apps, Oracle Application Express (APEX), Microsoft Azure, Appian and ServiceNow. See our Oracle Cloud Infrastructure (OCI) vs. Salesforce Platform report.
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