We performed a comparison between Oracle HCM Cloud and UKG based on real PeerSpot user reviews.
Find out in this report how the two Cloud HCM solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Oracle is a strong option for purchasing or procurement."
"Oracle HCM Cloud adds the latest features on a quarterly basis to the cloud, which makes it very easy for customers to adapt to the new features."
"The most valuable feature is the support for mobile devices."
"Our overall evaluation of Oracle HCM Cloud as a general ledger tool is mixed. It is a comprehensive and versatile piece of software."
"What I like most about Oracle HCM Cloud is that I didn't see any area that needs to be dramatically improved. I also appreciate that it has good integration with other Oracle products. The process of integrating Oracle HCM Cloud is rather explanatory. I also found the Oracle library to be helpful. As Oracle HCM Cloud is quite a robust solution, I like it versus other solutions. I like the people at Oracle."
"The most valuable feature of Oracle HCM Cloud is its integration."
"The newer Redwood team is more client-focused and this is very valuable."
"Offers a good balanced scorecard capability."
"The employee self-service feature is most valuable. This is the restaurant industry, and they have a mobile app that allows employees to go in and manage their data. So, employees can manage direct deposit accounts, emergency contacts, and other things in the app. That's definitely the biggest benefit."
"I have found the most valuable feature to be business intelligence and Cognos reporting."
"It is much easier to use and the customer service is better than our previous solution."
"We use the tool for various functions, including payroll, HR, recruiting, onboarding, and workforce management. We've implemented all these modules across all the clients I've worked with."
"The solution has improved our organization by helping us cut hours and lessen our labor force. It saved us probably over $100,000 in just the last couple of years."
"The solution's UI is good. Also, it is very easy to use."
"The tool improved employee onboarding efficiency, especially in healthcare, where timely onboarding is crucial. This change directly impacted retention rates positively. It was a massive project that involved various teams working together. It took about a year to revamp the entire process and ensure compliance. However, once implemented, it improved employee satisfaction by saving them two whole days in the onboarding process."
"The most valuable feature is being able to get time management reports which break out reclassified jobs and departments to separate areas of the company. This allows for better tracking of hours spent in certain jobs and where more hours may be needed."
"The recruitment aspect is good, but it's new and it still needs some enhancements. In the future, we hope it will be similar to Taleo."
"I would like to see more direct access for both human resources and employees without so many screens to navigate."
"The features available in EBS should be available on the cloud as well. When these features are not available on the cloud, it's hard to convince customers to migrate."
"I would like to see improvements in the user experience, specifically reducing the number of clicks required to achieve desired outcomes. Additionally, enhancing the look and feel of the front end and allowing for a greater level of configuration would be beneficial. Its pricing should be less."
"The product needs to keep improving the integration tools and the tools to load the data - that whole mechanism - in order to allow for flexibility in the configuration."
"The support from Oracle HCM Cloud is great, they are responsive and helpful. However, they still could improve."
"Once we are done working on a template, we can't change it unless we create a new one."
"In the next release, I would like to see a new recruitments module. I would like to see the preboarding so that it sends out integrations through personal email. That would be very useful."
"One area where UKG could improve is in its ability to understand its own competency and then work hard to improve it."
"UKG has complex clock-in and clock-out features. It changes things too often, and it feels like the tool is constantly changing things without testing before implementing changes in production. Additionally, it doesn't communicate these changes very well."
"I would like to see more functionality in the next release to be able to get hours and dollars per calendar month rather than just by payroll in the Business Intelligence reports."
"The solution could use better reporting with standard reports. We use the Cognos platform in BI for a lot of our reporting. However, they need to have more robust standard reporting available to their user base."
"Certainly, the time and attendance and the payroll integration need a lot of work. They are disjointed pieces, and they don't work smoothly together. That's the main drawback."
"The solution could improve by simplifying it even more core reports, such as more sample reports, more generic reports that you can edit and improve on yourself."
"The tool needs improvement on the configuration side."
"Reporting is always a hurdle for any user just because it is so extensive. They provide a lot of out-of-the-box reports, but it is something that you always need to work on because you need more advanced writing of reports."
Oracle HCM Cloud is ranked 4th in Cloud HCM with 64 reviews while UKG is ranked 5th in Cloud HCM with 119 reviews. Oracle HCM Cloud is rated 7.8, while UKG is rated 8.0. The top reviewer of Oracle HCM Cloud writes " Capable of consolidating data from all countries and providing access to any employee information across locations but poor user experience". On the other hand, the top reviewer of UKG writes "A solution with the capability to integrate seamlessly with other third-party applications". Oracle HCM Cloud is most compared with SAP SuccessFactors, PeopleSoft, Workday, SAP HCM and PeopleStrong , whereas UKG is most compared with Workday, SAP SuccessFactors, PeopleSoft, Dayforce HCM and ADP Workforce Now. See our Oracle HCM Cloud vs. UKG report.
See our list of best Cloud HCM vendors, best Benefits Administration vendors, and best Talent Management vendors.
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