We performed a comparison between Palo Alto Networks NG Firewalls and Zscaler Internet Access based on real PeerSpot user reviews.
Find out in this report how the two Firewalls solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The most valuable features of Fortinet FortiGate are the ease of use and there are several operating systems that can include the hardware capacities. In the newer releases, the resources were more useful because they were included in the operating system."
"I have found Fortinet FortiGate to be scalable."
"The application control features, such as Facebook blocking and Spotify blocking, are the most valuable."
"Good anti-malware and web filtering features."
"What I like the most is the configuration and that it's simple, and straightforward to maintain."
"It's very easy to configure."
"Overall, the pricing of the solution is very good. The product offers good value."
"It's user-friendly and easy to operate."
"The structure is much faster and more sophisticated than Cisco."
"Their Prisma log collection is pretty great. Our product collects the logs, and it definitely makes the configuration of log collection easier."
"Provision of quality training material and the reporting is very good."
"All the features are valuable, but my main one is the straightforward and well-designed GUI. I'm over 50 and have been in this business since the internet started. I'm not a GUI guy; I prefer using the command line. The product's GUI is excellent, and so is the threat intelligence. It's also straightforward to configure and flexible. The solution even has good networking, such as VLAN and subinterfaces, which is great because, in my experience, if the firewall is good, then the router usually isn't and vice-versa, but Palo Alto has both."
"There are plenty of features available in this solution, such as attack blocker and spam blocker. Additionally, it is very robust and in-depth."
"Innovative, advanced threat protection is the most valuable feature."
"I found Palo Alto NG firewalls more intuitive compared to other products. I value the capability to identify a cloud solution."
"Prisma Access is the most valuable feature of Palo Alto Networks NG Firewalls."
"SSL inspection is a valuable feature."
"Zscaler Web Security protects our users in remote locations from internet threats - even if they are not connected to our network."
"The most valuable features I found in Zscaler Internet Access are the restriction of users for a particular URL, the security feature related to stopping DDoS, and the VPN."
"The solution’s customer service is good."
"The solution is stable and reliable."
"I like the granularity of the control of all the traffic, including SSL inspection. I also like the fact that the user interface is intuitive. The latencies with Zscaler are minimal compared to those of any other competitor. Other competitors do not really have the global scale that Zscaler has and cannot promise low latencies."
"In terms of management and visibility, there is a single panel where you can configure the policies for your entire organisation worldwide."
"One on the main benefits is protection all time from anywhere."
"The support costs and licensing are sometimes so expensive."
"The product does need better support in the cloud environment. It's not exactly cloud-native right now."
"The ease of use could be improved."
"I think the only issue that needs improvement is the interface."
"In the future, I would like to see improvements made to cloud-based management."
"The support from Fortinet FortiGate could improve. They are not easily accessible when we need them. They could improve their response time."
"They sometimes hide some features and if you want to enable them, you have to go in the CLI, enable the feature and configure it through the CLI. Customers, typically, like everything to be done by the GUI."
"The solution could be more evenly structured."
"I would like to see better third-party orchestration so that it is easier for the team to work with different products."
"There is a tradeoff between security and network performance, as security is always top-notch, but performance can sometimes lag and has room for improvement."
"Could also use better customer support."
"The only real drawback to this product is that it is expensive. But you get what you pay for and there is no way to put a price on top-notch security."
"When there was change from IPv4 to IPv6, some of the firewalls still didn't support IPv6. In North America, we have seen most customers are using IPv6, as they are getting the IPv6 IPs from their ISPs. Sometimes, when they go through the firewall, it denies the traffic."
"They can work on the price. They are a little bit expensive, and not all customers are able to afford this solution. Taking into consideration that there is huge competition in the market and there are multiple firewall companies that are much cheaper than them and offer almost the same features, it would be good to improve the price."
"We need better affiliations for profiling the user."
"It is a complete product, but the SSL inspection feature requires some improvements. We need to deploy certificates at each end point to completely work out the UTM solutions. If you enable SSL encryption, it is a tedious process. It takes a lot of time to deploy the certificates to all endpoints. Without SSL inspection, UTM features will not work properly. So, we are forced to enable this SSL inspection feature."
"The performance needs improvement. Some areas create performance issues and, depending on the use cases, require reconfiguration to perform again."
"The interface for administration could be better. They should upgrade the management portal."
"An improvement would be if they could provide an out-of-the-box experience, like 20 to 30 features all ready to go. In comparison, LogRhythm offers out-of-the-box features. With Zscaler Internet Access, there is firewall IPS, multiple security services, filtering, DLP, and CASB browser isolation. These are things that all users are going to be using. However, when an administrator or architect would start building this, I would definitely need to engage professional services to help clients do it."
"The price of the solution could be improved."
"I don't know whether it's Zscaler or not, however, sometimes I can't access my time management. I need to wait and try again a few hours later. Typically, if I let some time pass, I can access it again."
"Technical support could be better."
"I would like to see the ability to choose a pool of IPs for my company, set up rules based on them, and know that those IPs are not used by other companies."
"If they can also integrate with the multi-factor authentication to prompt users to do another, second-factor authentication, that would be ideal."
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Palo Alto Networks NG Firewalls is ranked 6th in Firewalls with 162 reviews while Zscaler Internet Access is ranked 2nd in Secure Web Gateways (SWG) with 46 reviews. Palo Alto Networks NG Firewalls is rated 8.6, while Zscaler Internet Access is rated 8.2. The top reviewer of Palo Alto Networks NG Firewalls writes "We get reports back from WildFire on a minute-by-minute basis". On the other hand, the top reviewer of Zscaler Internet Access writes "Provides integrated CASB and file sandboxing but could be less expensive ". Palo Alto Networks NG Firewalls is most compared with Check Point NGFW, Azure Firewall, Meraki MX, Sophos XG and Netgate pfSense, whereas Zscaler Internet Access is most compared with Cisco Umbrella, Microsoft Defender for Cloud Apps, Netskope , Prisma Access by Palo Alto Networks and Appgate SDP. See our Palo Alto Networks NG Firewalls vs. Zscaler Internet Access report.
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