We performed a comparison between Pega BPM and SAP Signavio Process Manager based on real PeerSpot user reviews.
Find out in this report how the two Business Process Management (BPM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The solution's case management is its most valuable aspect."
"Pega BPM offers a lot of out-of-the-box functionalities."
"The product helps you to build faster."
"I have a lot of experience in this kind of industry, and Pega is one of the best solutions in terms of performance, capabilities, and the way we develop."
"Application development is very rapid. A lot of code gets reused while building the applications, which is something we highly appreciate."
"It is easy to use, easy to understand, easy to implement and easy to enhance and we can do it as a Cloud. Also it is very user friendly."
"The technical support of Pega BPM is very good."
"The case management functionality of this solution has been most valuable."
"The most valuable feature for me is the collaboration point of view, where everybody has a single view, or source of truth, and everybody sees the same thing. Everyone can comment, contribute, and discuss the processes itself, which makes it easier to funnel down the most value adding comments and make the relevant changes to the processes. This leads to the next best iteration or version of your process."
"The collaboration function in the project views is valuable because people can comment on the processes and we can respond."
"This functionality ("invite anyone for feedback") has substantially increased visibility over work-in-progress when it comes to process modelling and overall process management and it decreased the time spent on giving and receiving feedback through emails and through sharing screenshots/.ppt files/Visio files etc."
"SAP Signavio Process Manager is very responsive."
"The reason we chose Signavio is it's a very robust industrial-grade business process modeling data tool, with data capture behind it, as well as a collaborative nature. A lot of it comes out of the box and requires less technology involvement. It can be run well by the business users. That's what we really like about it."
"The most valuable features of this solution are the portal for spreading it over the organization, the usability, and the workflow generator in the background."
"The most valuable feature is the glossary. It is really nice because all of the information is centralized, and that is a big help to the company."
"In my opinion, the most valuable feature is the editor and its ease of use, and when people are looking at it, they can make comments about changes that need to be made."
"I think there is room for improvement in the low code/ no code environment that they're promoting now. That needs to be aligned a little bit more. I still feel that it is not that friendly for a person who has no experience with Pega to just go in and try to create something."
"The solution would benefit from more integration capabilities."
"Pega currently is trying to add chatbots to their systems, and it's still quite immature. This part definitely needs to be improved."
"Sometimes when we are patching some data from the database, we are getting added as a timeout."
"If it could also be integrated with robotics, it could help with a lot of things, even if we don't have APIs, we could still talk to other applications. If it could invoke a bot, for example."
"There are some UX shortcomings within the solution. However, it's my understanding that they have addressed them and in the next three months they will come out with a new updated version. They will be moving away from HTML5."
"The solution's pricing model or licensing model could be a little better."
"Pega's technical support could be better."
"One of the most important points in Signavio that would be a great change would be the management of variants of the process."
"Part of the product that I think can improve is document control. That's currently not even possible. To work with documents we have something of a workaround using SharePoint."
"There is a need for more varied access packages. The access packages that I have used are not cheap enough. They also provide a complete set of tools that are not always used. Sometimes, you need more segregated things, e.g., Signavio includes functionality for a company that has not yet matured. Since there are no basic packages, the company must pay for a package that is not fully used. Typically, process management is started in a company of a certain maturity."
"It is not easy to learn the product."
"I would like to be able to include images in the documentation."
"The performance metrics appearing in the collaboration hub needs to be improved."
"There is always room for improvement is the capability of integration with other solutions."
"Its reporting feature could have customization options."
Pega BPM is ranked 3rd in Business Process Management (BPM) with 57 reviews while SAP Signavio Process Manager is ranked 8th in Business Process Management (BPM) with 58 reviews. Pega BPM is rated 8.2, while SAP Signavio Process Manager is rated 8.2. The top reviewer of Pega BPM writes "Provides built-in frameworks that can be reused and reduces time and cost". On the other hand, the top reviewer of SAP Signavio Process Manager writes "Has many functionalities and is used to model processes to the former operating model". Pega BPM is most compared with ServiceNow, Camunda, Appian, Microsoft Power Apps and ARIS BPA, whereas SAP Signavio Process Manager is most compared with Celonis, ARIS BPA, Camunda, Visio and Sparx Systems Enterprise Architect. See our Pega BPM vs. SAP Signavio Process Manager report.
See our list of best Business Process Management (BPM) vendors.
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