We compared Perception Point Advanced Email Security and TitanHQ SpamTitan across several parameters based on our users' reviews. After reading the collected data, you can find our conclusion below:
Features: Perception Point Advanced Email Security is known for its ability to identify impersonation attacks and exceptional scanning capabilities. TitanHQ SpamTitan offers a user-friendly interface, detailed reporting, and multi-layered security with advanced features like rate limiting, user-managed allow/block lists, and geo-blocking.
Room for Improvement: Perception Point Advanced Email Security could improve content analysis and the ability to detect BEC attacks. TitanHQ SpamTitan users want a lower false positive rate and enhancing logging features.
Service and Support: Perception Point's customer service is highly regarded for being responsive, attentive, and interactive. TitanHQ SpamTitan's customer service and support are commended for their responsiveness and ability to explain things in simple terms.
Ease of Deployment: Some users find Perception Point’s setup process to be straightforward and easy, while others have encountered hurdles. The feedback on the initial setup of TitanHQ SpamTitan is mixed. Some users found it challenging and noted the lack of a proper onboarding procedure.
Pricing: Perception Point Advanced Email Security offers affordable pricing that accommodates all budgets and delivers satisfactory value. Users appreciate SpamTitan’s cost-effectiveness and flexibility. They find the licensing agreement seamless and accommodating.
ROI: Perception Point Advanced Email Security excels in its ability to detect threats effectively, resulting in significant time and cost savings by preventing downtime and the need for extensive cleanup. TitanHQ SpamTitan is highly regarded for its ability to save time and costs, boost profitability, enhance security, and improve productivity. It effectively combats spam, phishing emails, and viruses.
Comparison Results: Perception Point Advanced Email Security is praised for its ability to detect and prevent impersonation attacks and great customer support. The solution could improve in detecting BEC attacks and providing user-friendly configuration options. SpamTitan's most valuable features include its user interface, layered security, and reporting. Users suggest improvements to SpamTitan's logging and false positive rates.
"The basic features are okay and I'm satisfied with the Defender."
"The product is not resource-intensive."
"Some of the valuable features on the email side are anti-phishing, anti-malware, and Safe Links."
"Microsoft Defender for Office 365 helps people to work remotely. It is a secure solution. We don't need to use our company's computers or get VPN connections to the networks. I can control how they share screens and what they send to the devices. It keeps our organizations confidential and sensitive information safe."
"I would say that 90% of the spam and phishing attack emails get blocked right off the bat."
"The most valuable feature is protection against malicious links, fishing, and impersonation. You can train people to be aware of these threats, but they're not always careful. When they're using their phones between meetings, they click on a link, and it's game over."
"Threat Explorer is one of the features that I very much like because it is a real-time report that allows you to identify, analyze, and trace security attacks."
"It gives us visibility into threats and, for endpoints, it helps us to prioritize threats. We used to have a lack of visibility, but now our time to detect and respond has decreased."
"One of the most valuable features is the service provided by the incident response team. There have been cases where we have suspected that emails were fraudulent or something was suspicious. In those cases, we immediately contacted the incident response team through the platform, and we had a response in less than a minute."
"The most valuable feature of Perception Point Advanced Email Security is the filtering and securing of emails."
"Their security engines are very effective at stopping malware and potential attacks before they reach a user's mailbox. They have the best detection engine."
"One is the hardware-assisted platform that provides more insight into the threat scenarios. And the other is their instant response team's availability, 24/7, for identifying and responding to incidents. These are the two main things that everyone likes."
"The solution’s effectiveness when it comes to detection is very good. It has a very good mechanism. It scans our emails. It identifies any threat or phishing attempts and phishing campaigns as well as any bad reputation, servers, or links, then it blocks them. This is what I find to be very good about this system."
"The most valuable feature I have found is the speed of scanning emails."
"We can use it to perform detection and analysis of emails. For any malicious content found in emails, it gives in-depth analysis reports to end users. If you log into the console, you can see in-depth detection and how it happens."
"What's really good about this platform is that you have full visibility, it has a very nice and very friendly UI, it's quick, and there's no latency in the scanning."
"The overall system is straightforward to use, and the UI is excellent. It significantly streamlines the process of dealing with spam emails."
"We get reports on blocked emails. I review them weekly to see who the heavy hitters are inside the office. We need our email addresses out there to do business, so we have sales and customer service email addresses that need to be out there. Those are the biggest targets for spam. SpamTitan cuts down the amount of spam that we receive, but it's about the same as Barracuda."
"I like the ability to go online and view mail that's been quarantined. SpamTitan lets you look at the mail and decide whether you want to release it or not."
"It is very simple to use. For our client, we set it up as a cluster. That is one of the benefits. You can eliminate single points of failure. We use it in a cluster in the environment where there are two gateways. Thus, if one fails, the other one keeps taking over without any disruption."
"Within a week of implementing SpamTitan, it blocked a ransomware event."
"They have something called Pattern Filtering, which has been a godsend... For example, if I don't want any email to ever come through that has the term "hot dog" in it, whether it be in the subject, the title, or anywhere else, I can immediately block such emails, company-wide. That has saved me so much time."
"We have just one place to go and look at things, which makes it a lot easier for us. Our users like the fact that it is granular when they look at it. Some guys are really proficient in certain areas and this lends itself to that, which is good. They can then learn the other parts that they didn't have when we were on other systems. You can just log into the back-end and can see everything or whatever you want to see. If you need to actually go through the email and look for one to release, it is easy to find."
"SpamTitan is highly scalable. You can add as many clustered servers as you require. If you find that your cluster is under a heavy load, it's simple to get SpamTitan to add other clusters to your environment. If we doubled in staff, our current solution has more than enough capacity to cope, but we're not planning on changing our usage at this time."
"The XDR dashboard has room for improvement."
"Microsoft should provide more documentation for users so they can self-educate. I would like to see more documentation for advanced security features."
"There's room for improvement regarding the time frame for retrieving emails."
"Several simulation options are available within 365, and the phishing simulation could be better."
"I'd like some additional features any product can give me to protect our environment in a better way."
"They have moved features from one console to another. Things have been moved around in the interface and it takes me time to find where certain features are."
"One area for improvement is integration. For example, when it comes to external SaaS platforms, we were not able to get a lot of information on integrations with such apps for security and authentication."
"There is room for improvement in terms of reporting."
"Our users would like the solution to scan outgoing emails. So, if my system is compromised, and I have malicious content in my system, then there is a possibility that I am sending a colleague that malicious content."
"They could provide additional data loss prevention features as we encounter different kinds of attacks in today's scenario."
"Dashboard is an area of concern in the solution where improvements are required."
"The only thing that can be improved in Perception Point is the in-depth analysis and attribution to cyberattack groups."
"We have had a few false positives, not that many, but a few... they have a feature where someone from the Incident Response team can look at an email and mark it as 'verified malicious.' You might think that if an engine detects it is malicious, and an IR team member has flagged it as malicious, it will definitely be malicious. But that's not always the case."
"From a forensics point of view, it could improve a bit more from a threat intelligence aspect. So, if I find a malicious email, they could have more investigations about sources, headers, where it comes from, if they have seen it in other campaigns before, etc. I would like a little bit more from a threat intelligence point of view so I can understand who else might be affected and attacked as well as the vectors of attack."
"This is an option to preview an email in their console, and that could be improved. If you open the preview, then it auto scrolls. Therefore, it is hard to look at the email when it is going to the next page or scrolling. It should not have the auto-scroll."
"Perception Point Advanced Email Security should make available more use cases."
"SpamTitan doesn't allow you to customize the time reports are sent. Sometimes our users would prefer that it come at a certain time, like 7:00 am so they can make sure they didn't miss anything from the day before. Currently, it can come in the middle of the day and probably depends on the server's restart or the setting change."
"Initially, I had some issues where we were getting emails coming in that appeared to come in from our own internal domain. My company is called M2 Systems, so our domain name is M2-corp.com. I had to get on with support twice to get them to help me mitigate or block that from happening."
"The interface needs to be improved; some elements aren't where I expect them to be, so it could be more intuitive."
"One of the things that I have been asking them to do is add the ability to scan a domain's age. It seems like the majority of spam right now have been registered with brand new domains. They are utilizing and abusing them for two weeks until they make it onto all the blacklists, then they pick a new one. They just move on. So, if we could scan a domain's age, and just say, "Outright block domains that are less than two weeks old," then it would make SpamTitan even better. They absolutely should be doing that. I would love it if they would do that."
"The way it rates what is spam and what is not spam can be improved, although that is true with every system."
"With the geo-blocking tool, it would be nice if it listed checkboxes for all the countries and had one overall checkbox for the whole area. Right now, you have to start typing them all in, or half type them, to get the list. That's time-consuming and is one thing I don't like."
"Some of the menus on the dashboard could be easier to navigate. It takes a little while to find things."
"They can increase some of the reporting around user logins. In order for us to make that determination, we have to pull down reports. They could make it a bit easier."
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Perception Point Advanced Email Security is ranked 14th in Email Security with 21 reviews while TitanHQ SpamTitan is ranked 4th in Email Security with 77 reviews. Perception Point Advanced Email Security is rated 9.0, while TitanHQ SpamTitan is rated 9.0. The top reviewer of Perception Point Advanced Email Security writes "Incident Response team answers immediately and fine-tunes system to continually improve detection". On the other hand, the top reviewer of TitanHQ SpamTitan writes "Has the ability to easily see what was blocked, enabling users to restore emails they were expecting with the click of a button". Perception Point Advanced Email Security is most compared with Avanan, Proofpoint Email Protection, IRONSCALES, Sophos Email and Barracuda Email Protection, whereas TitanHQ SpamTitan is most compared with Barracuda Email Protection, Fortinet FortiMail, Microsoft Exchange Online Protection (EOP), Avanan and IRONSCALES. See our Perception Point Advanced Email Security vs. TitanHQ SpamTitan report.
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We monitor all Email Security reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
