We performed a comparison between Resolver GRC Suite and RSA Archer based on real PeerSpot user reviews.
Find out what your peers are saying about RSA, AuditBoard, Trend Micro and others in GRC."The dashboard is nice. We can provide different levels of access to users based on their titles, privileges, rights, etc. It streamlines the process of auditing and technical compliance."
"The most valuable features of RSA Archer are the asset management, risk management, and vendor management."
"It is enterprise-wide accessible. So, it is very helpful for all the employees in our bank. They can log in and do their risk management activities. It has a few inbuilt modules that are helpful for doing risk management activities, such as issue management, risk identification, risk assessment, and policy exception management. It also has some inbuilt workflows inside these modules. They are also helpful."
"The most valuable features are the advanced workflow and the dashboards. This tool can present data wonderfully to management, and it is easy for them to manage the risk plans."
"Even non-technical people can be masters of the product."
"Good dashboards and reporting features; it's easy to gather reports quickly."
"One of the useful features is the ability to connect to various systems in order to accommodate data."
"The most valuable part of the product is the ease-of-use and the opportunity to create custom security applications easily."
"Archer has simplified our security audits. It's made it easier to raise and trigger questionnaires to customers."
"GRC Suite could have better third-party risk assessment. Maybe they can have a module that can perform certain jobs like security incident and vulnerability management because I haven't seen this module on their platform."
"There were so many problems that we had found. One time, the search index was not working. We also faced slowness in Archer, but I resolved this issue."
"There is no inbuilt alert in Archer to let us know that a data feed has failed or did not run for different reasons. So, we don't even get to know that a feed has not run until somebody reports it to us. This has been a problem all the time. Data feeds have always been a big headache for us because there is no feature to let us know if a feed has not run or has failed. If Archer had a feature to send us an email notification when a feed has failed, it would've been very helpful. This is the reason why our users are slowly moving away to another platform. Some of the modules that I have been managing are being moved to ServiceNow. Next year, a lot of our modules will be moved from RSA Archer to ServiceNow, and the data feed issue has been one of the main reasons."
"It would be nice if RSA Archer featured more customization. When customers are updating, they should be notified whether certain updates are optional. The install screen should not proceed to the next page unless we make some selections about which updates we want to install."
"I find the tech support to be inadequately knowledgeable."
"It's resource-hungry, that's the best way of putting it."
"The ticket handling process could be improved."
"Some of the error reporting isn't very clear. When you're looking for information on error codes, you got to do a lot of digging."
"Solution could use more inbuilt applications."
Earn 20 points
Resolver GRC Suite is ranked 19th in GRC while RSA Archer is ranked 1st in GRC with 38 reviews. Resolver GRC Suite is rated 8.0, while RSA Archer is rated 8.0. The top reviewer of Resolver GRC Suite writes "It streamlines the process of auditing and technical compliance". On the other hand, the top reviewer of RSA Archer writes "A rich application with good workflow, but search feature needs improvement". Resolver GRC Suite is most compared with , whereas RSA Archer is most compared with OneTrust GRC, IBM OpenPages, MetricStream, Microsoft Purview Communication Compliance and Workiva Wdesk.
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