We performed a comparison between Salesforce Platform and SAP Cloud Platform based on real PeerSpot user reviews.
Find out in this report how the two PaaS Clouds solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Checking out or extracting a report is just a click away."
"What functions we don't get out of Salesforce, we typically receive from third-party applications that extend the capabilities. We integrate a lot of different products with Salesforce."
"The most valuable features are quick customization, solid deployment processes, and excellent reliability."
"One of the main features of the solution is it is flexible."
"It is a fairly useful and user-friendly tool for salespersons. It is very extensive and flexible. You can customize it for your needs, and you can use whatever you want. I like Salesforce."
"It is very user-friendly, and intuitive, it will lead you and take you to the next steps."
"The reporting capabilities are pretty user-friendly."
"We like that the technology is very agile and flexible in the sense that there's a large partner ecosystem within Salesforce Platform. This enables us to choose from many different partners with different advantages, and all of it can be done in a plug-and-play kind of way."
"It’s easy to maintain, as everything is handled by SAP."
"It’s great that we have the entire suite of SAP at our fingertips."
"To be able to define multiple sub accounts in order to accommodate and separate development, test, and productive environments."
"One of the best features of this solution is that it is web-based and you can log in and work on it from anywhere."
"The solution is scalable."
"One of the most valuable features I have found is that the solution is secure."
"The product captures data in real time."
"I found flexibility most valuable in the SAP Cloud Platform. It's a simple tool that's good even for first-time users."
"The marketing automation needs improvement."
"The back end really isn't user-friendly at all."
"The cost of data storage is an issue once the company grows."
"We have a lot of strategic accounts and large accounts that are tied with all the growth and acquisitions across North America, being able to tag parent-child accounts in an easier fashion would be better. This is the biggest pain point is associating parent to child and being able to align and manage it better. Overall a better parent-child relationship between accounts would be a benefit."
"Simplification is something it needs. Every time you get the engineers involved, they make things a little too complicated. It might be more beneficial to simplify everything for quick and easy reference."
"I think the search needs to be improved so as to allow for a broader keyword search."
"An expensive solution requiring a lot of configuration."
"I have found it takes an exceedingly long time to put opportunities or clients in the system. If I have an opportunity that I need to put in the system it could take approximately 10 minutes. This is a lot of time when you have multiple opportunities to put in. There are other tasks to do that are required by supervisors, such as forecasts. What I have done to save time is I did not input as much detail as I could have because I knew it was going to take me an hour to get five leads in."
"One crucial aspect where SAP lags behind in flexibility is customization to suit specific business requirements. SAP needs to understand that customization is inevitable and should be more supportive of business-driven customization."
"The product's price is an area of concern where improvements are required."
"I would like to see more and better support for data transformations."
"The product needs improvement for serverless native integrations. They should opt for serverless features as all the customers worldwide choose cloud-based products."
"I would like for it to have integration to GitHub."
"The solution’s pricing could be improved."
"They are still developing this product. It does not really have 100% of the necessary features available to properly service business clients"
"Speaking about the public cloud, it's a very rigid system. So, there is not a lot of customization possible in a public cloud environment."
Salesforce Platform is ranked 8th in PaaS Clouds with 81 reviews while SAP Cloud Platform is ranked 6th in PaaS Clouds with 38 reviews. Salesforce Platform is rated 8.2, while SAP Cloud Platform is rated 7.8. The top reviewer of Salesforce Platform writes "Reliable with good reporting and custom dashboards". On the other hand, the top reviewer of SAP Cloud Platform writes "Provides seamless integration with CTI for streamlined data synchronization but complexity and challenges in migrating existing applications to the low-code model for custom application development". Salesforce Platform is most compared with Microsoft Power Apps, Oracle Application Express (APEX), Microsoft Azure, Appian and OutSystems, whereas SAP Cloud Platform is most compared with Amazon AWS, Microsoft Azure, Google Cloud, Mule Anypoint Platform and Microsoft Azure Logic Apps. See our SAP Cloud Platform vs. Salesforce Platform report.
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