We performed a comparison between SentinelOne Singularity Complete and Trend Micro XDR based on our users’ reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Features: SentinelOne Singularity Complete is praised for its dependable threat prevention and ability to reverse ransomware file encryption. SentinelOne could improve its automation, machine learning, and AI capabilities while improving reporting and integration. Trend Micro XDR is commended for its holistic approach to preventing, real-time visualization, and ability to prioritize network-based detection and response. Trend Micro XDR should improve integration, overhaul its web interface, and strengthen its business relationships.
Service and Support: Customers have been pleased with SentinelOne’s customer service. Reviews highlighted the support team’s responsiveness and efficiency. Some customers have found Trend Micro’s customer service to be helpful and responsive, while others have encountered challenges with technical support in complex situations.
Ease of Deployment: Users find the initial setup for SentinelOne Singularity Complete to be quick and painless, with helpful support from the vendor team. The initial setup of Trend Micro XDR is straightforward and fast, but it may require the involvement of several technical professionals.
Pricing: Some reviewers thought SentinelOne Singularity Complete is reasonably priced and competitive, while others say it’s costlier than many alternatives. Some reviews noted that Trend Micro XDR might be too costly for small organizations, but others found the price reasonable.
ROI: SentinelOne Singularity Complete yields an ROI by saving money and protecting against ransomware attacks. Other users noted its valuable dashboard data and low CapEx requirements. Trend Micro XDR delivers value through automation. Its efficient alerts ensure timely threat detection and prevention.
Comparison Results: Users prefer SentinelOne Singularity Complete overTrend Micro XDR. Users say SentinelOne offers comprehensive insights into security incidents and strong customer support. Trend Micro XDR users say the solution needs improvements in integration, technical support, and user-friendliness, while SentinelOne Singularity Complete offers a more seamless experience for users.
"Microsoft Defender XDR provides strong identity protection with comprehensive insights into risky user behavior and potential indicators of compromise."
"I like Defender XDR's automation capabilities. XDR isn't automated by default, but you can automate it to respond. If an attack is performed anywhere within the organization, you can isolate that instance from the network. This is what I can figure out for it. When integrated with Sentinel, you can set up playbooks to automate all the alerts gathered on Sentinel from different Microsoft solutions. Sentinel has a wider range of capabilities than XDR."
"The product is very easy to use."
"We are able to consolidate licences and make use of many Microsoft products using this solution. If we have any Microsoft customers, we encourage them to use this solution for enterprise defence."
"Another noteworthy feature that I find appealing in Microsoft Defender is the credit-backed simulation. This feature enables organizations to train their users on effectively responding to phishing emails through a simulated training environment."
"The timeline feature is excellent. I also like the phishing simulation. We have phishing campaigns to educate employees and warn them about these threats."
"We are connected to Microsoft and have every laptop enrolled. This acts as an endpoint. The tool helps me check security and compliance. I can also check what a device is doing."
"The threat intelligence is excellent."
"SentinelOne is the next-generation EDR solution."
"Its ability to interact with other third-party tools has been great for us. It can work through APIs and partners and integrate well."
"The product can scale as needed."
"I work in vulnerability management, and for me, at the moment, its automation is most valuable. For the SOC team, incident visibility would be most valuable, but for me, it is automation."
"It is purely cloud-based, meaning you don't need to have something installed, such as a server on-prem. You have cloud management and can access it from anywhere, with integration with SSO, with one click. It's also very lightweight."
"The solution has helped reduce our alerts."
"All of the features are valuable. The way that it integrates into management with fault correction capabilities over is especially valuable. Any of the full gamut of the features that it provides are useful to us."
"The Ranger feature is valuable."
"One of the features I like in Trend Micro XDR is that you can drill down on the root-cause analysis for anything you find on the solution. I also like that it works for detection purposes. Behavior analytics is also what I like most about Trend Micro XDR. I love that it has features such as behavior detection, program detection, and memory scanning. By default, the solution protects against spyware, apart from the normal virus scan. Smart Scan and DLP are also available in Trend Micro XDR which I like as well."
"I like that it is a comprehensive security solution with a lot of features. You can say XDR is an end-to-end security solution with endpoint security. It includes all your servers, networks, and other devices. The endpoint security solution does not cover this. Plus, machine learning and features like that are the main things in XDR solutions."
"Drilling down further, we can analyze how our users are utilizing their workstations, including the websites they visit."
"The solution is very easy to use."
"The centralized visibility is good."
"We had previously deployed on-premises, and all we had to do was access the designated console and click a button to migrate all on-premises agents to cloud agents."
"Scaling is not a problem at all."
"We've found the pricing to be reasonable."
"I'd like to see a wider solution that includes not only desktop devices but also other devices, such as servers, storage cabinets, switching equipment, et cetera."
"Since all of our databases are updated and located in the cloud, I would like additional support for this."
"The message trace feature for investigating mail flow issues should add more detailed information to the summary report... if they could extend the summary report a little bit, make it more descriptive, ordinary administrators could understand what happened and that the emails failed at this or that point. That way they would know the location to go to try to correct it and to prevent it from occurring again."
"Automated playbooks and automated dashboards would be preferable to the way the data is currently being presented."
"The interface could be improved. For example, if you want to do a phishing simulation for your employees, it can take a while to figure out what to do. The interface is a bit messy and could be updated. It isn't too bad, but doing some things can be a long process."
"When discussing the secure score, which includes overviews and recommended actions, some of these recommended actions are not applicable to us, particularly those related to Microsoft Internet Explorer, which we do not use in any of our environments."
"Improving scalability, especially for very large tenants, could be beneficial for Microsoft Defender XDR."
"The web filtering solution needs to be improved because currently, it is very simple."
"With respect to product patches, it should have the ability to patch directly from SentinelOne, rather than be presented with a list and have to do it separately."
"When comparing SentinelOne to CrowdStrike, I find that CrowdStrike has more comprehensive vulnerability assessment tools."
"In automation, if we could schedule when we run the task and on which systems we want to run the task, it would improve automation."
"Although the SentinelOne firewall seems to offer potential benefits, in reality, it hasn't proven to be very helpful."
"It has all the features that other leading products in the market provide. They should keep enhancing it based on the challenges in the market. I am fine with its detection capability, but they can work more on deep inspection."
"I would like to have firewall functionality within SentinelOne Singularity Complete."
"SentinelOne Singularity Complete should focus on analytical data. Backend aggregation can make things faster in the front end."
"The ability to integrate this product with an antivirus solution would be welcome. Even consolidation with more security products, like Umbrella networking abilities etc. to provide more on this platform, that would be great."
"The zero trust is a bit complicated compared to other parts of the solution."
"I would like to have the capability to export the information we receive from the XDR into Microsoft Excel."
"The support should be improved."
"It would be ideal if they could improve the control of connectivity between sensors."
"We do use the automation capability a little. However, we noticed some limitations, especially on the playbook side."
"Also, XDR should improve its coverage of the latest IOCs. Their suspicious object management works, but the coverage should be improved. It will take one or two months to get those things covered. XDR will detect on a behavioral basis, but these databases will not get updated daily like some other solutions. If you're dealing with new ransomware or malware, it may take around a month before it's covered by Trend Micro."
"The solution only supports Windows and Mac. It would be helpful if it could support other OS, such as Linux."
"Having more variables within the playbook would be useful. It would allow us to have more refined playbooks for the business. It would allow us to take stronger action through a playbook. It will give us confidence to target a particular area of business where our risk tolerance might be higher or lower. We would like to have more granular playbooks."
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SentinelOne Singularity Complete is ranked 2nd in Endpoint Detection and Response (EDR) with 177 reviews while Trend Vision One is ranked 5th in Endpoint Detection and Response (EDR) with 43 reviews. SentinelOne Singularity Complete is rated 8.8, while Trend Vision One is rated 8.6. The top reviewer of SentinelOne Singularity Complete writes "Provides peace of mind and is good at ingesting data and correlating". On the other hand, the top reviewer of Trend Vision One writes "The integration of toolsets is key, enabling automation, and vendor has been tremendous partner for us". SentinelOne Singularity Complete is most compared with Microsoft Defender for Endpoint, CrowdStrike Falcon, Darktrace and ThreatLocker Protect, whereas Trend Vision One is most compared with CrowdStrike Falcon, Trend Micro Apex One, Microsoft Defender for Endpoint, Cortex XDR by Palo Alto Networks and Fortinet FortiEDR. See our SentinelOne Singularity Complete vs. Trend Vision One report.
See our list of best Endpoint Detection and Response (EDR) vendors, best Extended Detection and Response (XDR) vendors, and best Endpoint Detection and Response (EDR) vendors.
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