We performed a comparison between SolarWinds NPM and Spiceworks based on real PeerSpot user reviews.
Find out in this report how the two IT Infrastructure Monitoring solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."We don't have any issues with the stability of SolarWinds NPM."
"I can do everything remotely, including running PowerShell scripts or performing standard updates."
"The most valuable features of the solution are its graphical interface and reports."
"I like SolarWinds support because it's 24/7. You describe your issues, your situation and maybe two or three hours later you can discuss a solution with a technical engineer."
"The set up was very easy. We didn't have any problems with the setup. The deployment took less than an hour."
"The initial setup was straightforward. We deployed the solution from new and completed the upgrades."
"Network performance is the main issue clients are facing. SolarWinds checks if a node is down, and we can set thresholds for performance metrics. For example, we set it up to get an alert automatically if a value is over 80 percent. It has a full dashboard that covers CP, hard disk, and node monitoring."
"It's easy to understand, even if you are not too technical."
"It lets us know whether devices are getting out of date and tracked warranties. Spiceworks also gave me visibility in terms of what software was installed on each device and its status."
"Spiceworks' dashboard allows you to drill down to the notes, where I can take an inventory of the network and see the devices I need to monitor."
"The solution can find all asset details automatically, whether it's a Mac address, computer name, IP address, models, etc. It's very helpful."
"It shows the users that are currently logged in, which is not something that Active Directory by default will ever let you know up front."
"Spiceworks is generic and free."
"The solution is very stable. It's reliable and efficient."
"If you're in the market for a low-cost service desk system, Spiceworks is a good software solution to start out with, especially when it comes to startups and those organizations that don't currently have any existing service desk software in place."
"It's easy to understand."
"SolarWinds could offer more support and insights for a broader range of devices. Currently, it focuses on routers, switches, and some load balancers. However, it lacks an out-of-the-box dashboard for monitoring firewalls and some other modern network security devices. We have to customize it a lot."
"Currently lacks integration with SMS services."
"The only real caveat that we have or that I have an issue with is when I go on vacation, it's a little hard for me to go and modify alerts so that I don't get alerted about things when I'm on vacation."
"In terms of scalability, there is room for improvement. When you start monitoring, if you have so many interfaces and you're trying to monitor them at a faster interval, or a shorter interval, you get to a point where you need to request another node."
"The evaluation time for the product is too short especially for large corporations."
"SolarWinds NPM needs to increase its elements. One polling engine can only support 10,000 elements then it becomes slow. There are limitations even if you have the full SLX version license."
"I would like to see some enhancement on the reporting side, such as making it a little bit easier to create reports or having a larger assortment of canned reports."
"Fortigate firewalls are one example of a product that we are unable to monitor properly via SolarWinds NPM."
"There are a lot of disadvantages to Spiceworks because it's not an agent-based solution."
"Sometimes, it can be difficult to integrate what you need."
"The GUI must be improved."
"The network mapping could be improved. Putting together an actual bonafide network map would be really nice."
"I would like the solution to allow for more direct interaction with computers. I can open tickets and I can see their status, but I can't interact directly with the computers themselves."
"The SNMP sniffer requires a lot of work to get right."
"Since Spiceworks is a free tool, it's not very scriptable or customizable."
"They've also tried to integrate it with social logins, like Twitter and LinkedIn, and that type of login authentication has no place in a corporate application."
SolarWinds NPM is ranked 4th in IT Infrastructure Monitoring with 147 reviews while Spiceworks is ranked 33rd in IT Infrastructure Monitoring with 47 reviews. SolarWinds NPM is rated 8.2, while Spiceworks is rated 7.8. The top reviewer of SolarWinds NPM writes "High-level, comprehensive, and proactive monitoring in a user-friendly interface". On the other hand, the top reviewer of Spiceworks writes "Good low-cost service desk system, but lacks in automation workflows and categorization ". SolarWinds NPM is most compared with Zabbix, PRTG Network Monitor, ManageEngine OpManager, ThousandEyes and Entuity, whereas Spiceworks is most compared with Zabbix, Lansweeper, ServiceNow, Freshdesk and SysAid. See our SolarWinds NPM vs. Spiceworks report.
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