Sophos UTM vs Zscaler Cloud Firewall comparison

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Fortinet Logo
120,425 views|88,209 comparisons
90% willing to recommend
Sophos Logo
3,175 views|2,221 comparisons
89% willing to recommend
Zscaler Logo
2,392 views|1,711 comparisons
100% willing to recommend
Comparison Buyer's Guide
Executive Summary

We performed a comparison between Sophos UTM and Zscaler Cloud Firewall based on real PeerSpot user reviews.

Find out in this report how the two Firewalls solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed Sophos UTM vs. Zscaler Cloud Firewall Report (Updated: May 2024).
772,649 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"Fortinet FortiGate's reliability is valuable.""Our project needs to link two sides through the internet. One of these was in Cairo and the other in another city. We used FortiGate as the integrating solution between the two locations, i.e. the Fortinet 30E & 100E.""The most important feature, normally for small business customers, is link load balancing.""The Fortinet FortiGate local partners were good. I did not have direct contact with Fortinet support.""Some of the key features of the solution is that it has good reporting, you can receive many details from the connection, for example, clients and website information.""Our security improved from being able to put in rules and close off unwanted traffic.""The most valuable feature is the SSL VPN, as it allows us to connect and it separates this product from other firewalls.""It does a lot for you for intrusion protection and as an antivirus. The threat management bundle is worth the money. You don't need another company to monitor your web traffic for you. You can do everything yourself on the firewall. You restrict your own black list for people on the firewall. You don't need to pay some other company for another product to do that for you. The firewall can do that for you. So, it's an easy-to-use product for people to be independent. They don't need to rely on other vendors to do what the firewall can do. They can do everything."

More Fortinet FortiGate Pros →

"Sophos is a unified solution. We have anti-virus protection, firewall rules, knotting, and DACC all in one box.""Good basic firewall functions with advanced firewall scanning.""With over 150 firewalls in our portal, management and monitoring have never been easier.""Sophos integrates seamlessly, and we don't even feel it is running in the background.""It's easy to use.""The solution is stable.""It is easy to manage.""Scaling out cannot be easier, as there are many migration paths."

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"Zscaler provides effective protection against various cyber threats ensuring a safe environment""Includes advanced tech protection.""The visibility and log availability offered are highly valued for troubleshooting purposes, and this is a key factor driving customer interest in the firewall module.""Zscaler Cloud Firewall understands the applications in the current generation and adapts to the present generation cloud applications.""Most of the features that Zscaler has to offer, we will deploy.""The solution is scalable.""The product’s firewall and VPN package are fantastic compared to any other solution.""It is a stable solution."

More Zscaler Cloud Firewall Pros →

Cons
"In terms of what could be improved, the SD-WAN is quite difficult, because if you install the new box, 15 is okay, but if you change from an old configuration, if there is already configuration and a policy when you change to SD-WAN, you must change the whole policy that you see in the interface.""The renewal price and the availability could be improved.""It should come integrated or have its own type of network monitor tool in a module. There should just be one package, and you are good to go.""The initial setup and configuration are not intuitive and require training.""In the balance between links feature normally you can just choose one option to balance. It would be better for the solution to have more than one option, preferably three.""Fortinet FortiGate could improve by having a frequent ask questions(FAQ) area for people to receive quick answers to popular questions. Additionally, it would be beneficial to have an SMS notification feature. For example, if you cannot access your email you could receive an SMS message.""FortiOS is not simple.""The Wi-Fi controller needs a lot of improvement."

More Fortinet FortiGate Cons →

"They could reduce the price.""​This product could use some improvement with web filtering. It takes a lot of time and effort to set up and maintain.​""The support could be better.""The solution needs to do better at covering mobile devices, although they may have an integrated solution for that purpose.""In short, the UI and UX are the areas of improvement in Sophos UTM and similar solutions compared to Palo Alto.""An area for improvement in Sophos UTM is load balancing because my company cannot use it currently. If Sophos could release a new configuration for the load balancing feature to work for my company, that would be great.""Updates come out agonizingly slowly, a trickle.""We had some problems with the configuration. They had provided a CloudFormation template, and we had to go several rounds to make it work."

More Sophos UTM Cons →

"Pricing is a challenge.""Because it's on cloud, it doesn't allow application of extra settings.""It would be better if they improved their policy, package visibility, and flexibility while we're creating rules for inspection. It could also be cheaper or more things could be included in the basic package. In the next release, I would like better coverage in the Asia Pacific region and better quality of service.""They do not provide a few components that are fundamental to differentiate the products""It would be nice to have some sort of a form factor, a physical form factor perhaps, or virtual machine that you could install on devices or on a cloud, and have some cloud computing.""Its technical support services could be better.""There are some areas it could improve when it comes to blocking, we have to block some things manually. For example, if we block a top-level domain we have seen that the new IPs come through, the IPs are not blocked. There should be some more granular way of doing it. My only request is if you're blocking something at a top level, the sub-level sub-domains and all those other IPs should be blocked too automatically.""When it comes to customer support, there is room for improvement in Zscaler's service."

More Zscaler Cloud Firewall Cons →

Pricing and Cost Advice
  • "Fortinet has one or two license types, and the VPN numbers are only limited by the hardware chassis make."
  • "These boxes are not that expensive compared to what they can do, their functionality, and the reporting you receive. Fortinet licensing is straightforward and less confusing compared to Cisco."
  • "Go for long term pricing negotiated at the time of purchase."
  • "Work through partners for the best pricing."
  • "The value is the capability of having multiple services with one unique license, not having the limitation per user licensing schema, like other vendors."
  • "Easy to understand licensing requirements."
  • "​We saved a bundle by not needing all the past appliances from an NGFW.​"
  • "The cost is too high... They have to focus on more features with less cost for the customer. If you see the market, where it's going, there are a lot of players offering more features for less cost."
  • More Fortinet FortiGate Pricing and Cost Advice →

  • "The licensing model is very straightforward, it's a bit pricey, but for what you get, it's well worth it."
  • "If you can afford it, go for a small Check Point, as it is easier to manage."
  • "Unless you are in the United States, or you have to use Sophos, you can't contact Sophos directly. You have to use a third-party ​company, and they all have different ways of how they explain their licensing."
  • "Go to a vendor and let them assess your needs so you can get a right-sized device."
  • "Sophos offers free training when selling their products from within the partner portal.​"
  • "I would recommend to follow Sophos’ sizing guidelines for choosing which license and model to use. Sophos has their own way of going about this and supplies partners with all the information required. If you follow their documentation and guidelines, there should be zero questions about licensing and sizing."
  • "For under 50 users, MSP licensing is profitable."
  • "​In the case of a software/virtual appliance subscription, you pay by protecting user/IP addresses. You can do this to as much hardware resources as you like.​​"
  • More Sophos UTM Pricing and Cost Advice →

  • "The licensing is on a yearly basis. It is somewhere around 30 or 40 pounds per user for our organization."
  • "There are licensing costs, and I would not say that it's a cheap vendor."
  • "There is an annual license required for the use of the Zscaler Cloud Firewall."
  • "There are different subscription models available."
  • "Zscaler is priced too high compared to the cost of Fortinet."
  • "It is expensive for small businesses."
  • "It is not the most budget-friendly solution, but it's important to consider its overall value."
  • "It comes at a significantly reduced cost while ensuring control and effectiveness."
  • More Zscaler Cloud Firewall Pricing and Cost Advice →

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    Comparison Review
    Anonymous User
    I have used both Sophos and Fortinet products in production and I have found the Sophos UTM appliances (hardware and virtual) to be a better fit most of the time -- with a few caveats which I will touch on below. In both instances, the transition from TMG will be mostly straightforward. The main hang-ups will be with the VIP/load balancing and SSL. For some reason that completely escapes me, both of these vendors make getting valid certificates onto their boxes unnecessarily difficult -- the Fortinet appliances more so than the Sophos UTM appliances. At one point a Fortinet engineer had to write an entire manual on how to get an SSL certificate uploaded successfully on the 4.x firmware Sophos: The one feature that is missing (and this makes some amount of sense) from the Sophos appliance is BITS caching for updates. Other than that, Sophos offers a full replacement for TMG on UTM9. The XG platform also offers a replacement for the TMG; however, some of the rumblings about upcoming releases suggests that Sophos is going to give XG the Apple iOS treatment and "streamline" the interface...potentially cutting out/hiding some functionality. On the effectiveness of the NGFW, Sophos is mostly good but has a few issues blocking all pieces of an application. For instance, we had to build custom blocking rules for OpenVPN (the vpn was being used to bypass the content filter) because the default Application Control wasn't effectively blocking the application. Fortinet: If it… Read more →
    Questions from the Community
    Top Answer: When you compare these firewalls you can identify them with different features, advantages, practices and usage at… more »
    Top Answer:From my experience regarding both the Sophos and FortiGate firewalls, I personally would rather use FortiGate. I know… more »
    Top Answer:As a solution, Sophos UTM offers a lot of functionality, it scales well, and the stability and performance are quite… more »
    Top Answer:The Sophos UTM is a UTM and Sophos XG is the NGFW. First, you must know about the difference between a UTM and NGFW… more »
    Top Answer:The most valuable feature of Sophos UTM is the endpoint protection feature.
    Top Answer:You cannot really say that the solution is expensive, given the protection it gives.
    Top Answer:The product’s firewall and VPN package are fantastic compared to any other solution.
    Top Answer:The product costs INR 3000 to INR 5000 annually if the users are below 500.
    Top Answer:Pricing is a challenge. Organizations with more than 1000 users get a better price. Below 1000 users, we do not get good… more »
    Comparisons
    Also Known As
    FortiGate 60b, FortiGate 60c, FortiGate 80c, FortiGate 50b, FortiGate 200b, FortiGate 110c, FortiGate
    Astaro
    Learn More
    Overview

    Fortinet FortiGate enhances network security, prevents unauthorized access, and offers robust firewall protection. Valued features include advanced threat protection, reliable performance, and a user-friendly interface. It improves efficiency, streamlines processes, and boosts collaboration, providing valuable insights for informed decision-making and growth.

    Sophos UTM is a unified threat management platform designed to protect your businesses from known and emerging malware including viruses, rootkits and spyware. The solution provides a complete network security package with everything your organization needs in a single modular appliance.

    Sophos UTM Features

    Sophos UTM has many valuable key features. Some of the most useful ones include:

    • Web and Email Filtering
    • General Management
    • Network Protection
    • Network Routing and Services
    • Advanced Threat Protection
    • Authentication
    • Email Encryption and DLP
    • Web Policy
    • End-User Portal
    • VPN IPsec Client, VPN SSL Client, and Clientless VPN
    • Web Application Firewall Protection
    • UTM Endpoint Protection and Management
    • SEC Endpoint Integration
    • Logging and Reporting

    Sophos UTM Benefits

    There are many benefits to implementing Sophos UTM. Some of the biggest advantages the solution offers include:

    • Simplifies your IT security without the complexity of multiple point solutions
    • Intuitive interface to help you quickly create policies to control security risks
    • Provides clear, detailed reports to give you the insight you need to improve your network performance and protection
    • Complete control to block, allow, shape and prioritize applications
    • Two-factor authentication with one-time password (OTP)
    • Integrated wireless controller
    • Allows you to connect remote offices with easy VPN and Wi-Fi

    Reviews from Real Users

    Below are some reviews and helpful feedback written by PeerSpot users currently using the Sophos UTM solution.

    PeerSpot user Dana B., Network Administrator at a manufacturing company, says “The web and email filtering are the two biggest and most valuable aspects of the solution for us. The solution overall has just been a good, cost-effective solution for us. The solution offers a lot of functionality. The solution scales well. We've found the technical support to be helpful. The stability and performance are quite good.”

    A Technical Director at a security firm mentions, "Sophos SG UTM had all the basic functionality that you needed. It is user-friendly and easy to manage for any integrator."

    Marek M., Senior Network Engineer at a computer software company, comments, “Sophos UTM is the simplest of these products to set up. If you follow the instructions using the wizard, which is just a few steps, then you will have a firewall to protect you and your customer.”

    A Software Sales Manager at a tech services company explains, “The overall visibility of the console is what I find most valuable, plus it's very user-friendly. It can be integrated with other solutions such as SOAR, SIEM, etc., even when you have an existing firewall. I really like that the console can be integrated. You'll see everything on the same window, and the single window feature of the machine is so good. These are the features I really like.”

    James D., IT Manager at Manual Workers Union, states, “The fact that it's on the cloud means we don't have to administer it on our network or deal with a physical machine, which saves us money. The solution has many great features. From the console, we can start different scannings on different machines. We enjoy the centralized reporting part of it. The initial setup is simple. We enjoy its general stability. The solution can scale. So far, the solution has been problem-free.”

    Zscaler enables the world’s leading organizations to securely transform their networks and applications for a mobile and cloud first world. Its flagship services, Zscaler Internet Access and Zscaler Private Access, create fast, secure connections between users and applications, regardless of device, location, or network. Zscaler services are 100% cloud-delivered and offer the simplicity, enhanced security, and improved user experience that traditional appliances or hybrid solutions are unable to match. Used in more than 185 countries, Zscaler operates the world’s largest cloud security platform, protecting thousands of enterprises and government agencies from cyberattacks and data loss.

    Check more details: https://www.zscaler.com/produc...

    Sample Customers
    1. Amazon Web Services 2. Microsoft 3. IBM 4. Cisco 5. Dell 6. HP 7. Oracle 8. Verizon 9. AT&T 10. T-Mobile 11. Sprint 12. Vodafone 13. Orange 14. BT Group 15. Telstra 16. Deutsche Telekom 17. Comcast 18. Time Warner Cable 19. CenturyLink 20. NTT Communications 21. Tata Communications 22. SoftBank 23. China Mobile 24. Singtel 25. Telus 26. Rogers Communications 27. Bell Canada 28. Telkom Indonesia 29. Telkom South Africa 30. Telmex 31. Telia Company 32. Telkom Kenya
    One Housing Group
    Zenith Live, Azure, Carlsberg Group
    Top Industries
    REVIEWERS
    Comms Service Provider16%
    Computer Software Company9%
    Financial Services Firm8%
    Manufacturing Company7%
    VISITORS READING REVIEWS
    Educational Organization20%
    Computer Software Company15%
    Comms Service Provider7%
    Manufacturing Company6%
    REVIEWERS
    Comms Service Provider12%
    Manufacturing Company12%
    Financial Services Firm10%
    Computer Software Company9%
    VISITORS READING REVIEWS
    Computer Software Company18%
    Comms Service Provider9%
    Government9%
    Educational Organization6%
    REVIEWERS
    Retailer25%
    Manufacturing Company25%
    Comms Service Provider13%
    Computer Software Company13%
    VISITORS READING REVIEWS
    Computer Software Company12%
    Financial Services Firm9%
    Manufacturing Company8%
    Government8%
    Company Size
    REVIEWERS
    Small Business48%
    Midsize Enterprise23%
    Large Enterprise30%
    VISITORS READING REVIEWS
    Small Business28%
    Midsize Enterprise32%
    Large Enterprise40%
    REVIEWERS
    Small Business58%
    Midsize Enterprise20%
    Large Enterprise21%
    VISITORS READING REVIEWS
    Small Business37%
    Midsize Enterprise19%
    Large Enterprise44%
    REVIEWERS
    Small Business31%
    Midsize Enterprise13%
    Large Enterprise56%
    VISITORS READING REVIEWS
    Small Business25%
    Midsize Enterprise12%
    Large Enterprise63%
    Buyer's Guide
    Sophos UTM vs. Zscaler Cloud Firewall
    May 2024
    Find out what your peers are saying about Sophos UTM vs. Zscaler Cloud Firewall and other solutions. Updated: May 2024.
    772,649 professionals have used our research since 2012.

    Sophos UTM is ranked 1st in Unified Threat Management (UTM) with 110 reviews while Zscaler Cloud Firewall is ranked 23rd in Firewalls with 15 reviews. Sophos UTM is rated 8.4, while Zscaler Cloud Firewall is rated 8.4. The top reviewer of Sophos UTM writes "It's a highly stable platform with very few hardware issues". On the other hand, the top reviewer of Zscaler Cloud Firewall writes "A highly stable and comprehensive cloud security and access solution". Sophos UTM is most compared with Netgate pfSense, Sophos XG, OPNsense, Palo Alto Networks NG Firewalls and Cisco Secure Firewall, whereas Zscaler Cloud Firewall is most compared with Azure Firewall, OPNsense, Cisco Multicloud Defense, Cisco Secure Firewall and Palo Alto Networks NG Firewalls. See our Sophos UTM vs. Zscaler Cloud Firewall report.

    See our list of best Firewalls vendors.

    We monitor all Firewalls reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.