We performed a comparison between Sophos XG and Zscaler Internet Access based on real PeerSpot user reviews.
Find out in this report how the two Firewalls solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The product offers very good security."
"It is a one box solution, which covers most of the edge device’s requirements."
"It's super reliable. I don't think I've ever had a reliability issue with it."
"The web filtering facility and application control are the most valuable features from the point of view of our clients. The VPN feature is also quite popular amongst our clients. Two-factor authentication is one of the good features in Fortinet. These features are important for the current scenario of security. Security has become a necessity nowadays. With cyber-attacks becoming more common, protecting an organization's data is one of the major tasks. It is also very stable and scalable, and it is very straightforward to configure. Their technical support is also good."
"The most important features with FortiGate are the web filter and application controls. We can control our internet usage and use the web filter for application purposes."
"FortiGate's web and URL filtering are unlike any other firewall I've used. The functionality of URL filtering in those solutions is problematic because everything is encrypted, and firewalls can't break that encryption protocol. Fortinet has an SSL proxy, so the encryption is done before the packet ever leaves the FortiGate. The URL filter is definitely one of the most helpful features."
"The pricing is excellent. It's much less expensive than Cisco."
"Security, SD-WAN, and Streetscape are valuable features."
"It has a very friendly interface like the Cyberoam iNG units, it has customizable policies, it has proper templates that you can even modify, and you can customize the rules, down to each single user."
"The firewall feature of Sophos XG has been the most effective for threat prevention."
"The dashboard is customizable as well. It gives you the feature of including what you need to see as soon as you open the dashboard and to remove the non-necessary stuff, which varies from one organization to the next and from one IT manager to the next. And it has a wide variety of reports as well, template and customizable reports."
"It gives me a very good, stable connection in all tunnels."
"We created and configured a VPN for connecting our remote sites and also to make it more secure and reliable. We also like its two-factor authentication features."
"The SL VPNs are the most valuable feature. I have a lot of systems out of the head office that need to connect to the local networks, and they all connect wirelessly via the Sophos VPN client."
"The cloud-based interface makes it easy to manage."
"The VPN access for users is also a great thing, especially nowadays when working from home."
"Zscaler Web Security protects our users in remote locations from internet threats - even if they are not connected to our network."
"The most valuable feature of Zscaler Internet Access is that it is a consolidated solution, it comes with many features, such as DLP."
"The initial setup is very straightforward."
"The cloud proxy and integration are some of the key features. Since there is cloud waste, we can quickly provision it and start working on the configuration. On top of that, they have added a few more features. They have integrated CASB, and file sandboxing is part of it."
"The security is excellent."
"There is no lag in service when accessing the internet."
"The most valuable feature is the ability to drop packets."
"We enjoy all of the proxy capabilities and the capability to integrate into the SIEM/SOC solution."
"Its customer service could be better."
"The Wi-Fi controller needs a lot of improvement."
"The initial setup is complex."
"The way everything is set up could be easier. Currently, people need a lot of experience and knowledge to administer it and to link it to devices."
"The cloud features can be improved."
"We'd like more management across other integrations."
"The stability could be a bit better."
"For the migration, everyone has a firewall in use and I am selling Fortinet. Typically, I am replacing another firewall. Previously, there was a tool available to convert configurations from one firewall, such as Palo Alto, to Fortinet, but this tool is no longer free. If it could be made free again, it would be very beneficial."
"It is a very basic and entry-level firewall. It doesn't give very granular control over the traffic. It should have more granular control over the traffic. This feature should be there similar to Palo Alto and Cisco. It should have such advanced features."
"While it is a secure solution, I believe it could be improved."
"The GUI and support could be better. I think there are other products that we are going to deploy instead of Sophos. We have already upgraded a month ago because the interfaces and support for Sophos are really weak. But other products like Juniper, Cisco, or FortiGate are better than Sophos. It's also complicated, and the end-user or client does not understand it."
"One feature I would like to add is remote wipeout capability. This would be useful in cases where a user leaves the organization and fails to return their laptop. Remote wipeout would allow for the deletion of data from the device with a single command. Regarding technical support from Sophos XG, it's generally satisfactory. However, the response time could be improved. It takes around one hour to receive assistance, but reducing this to 30-45 minutes would benefit us."
"We are having challenges when using Zoom with Sophos XG deployed."
"There should be web caching to improve bandwidth utilization. It should have a very good caching feature. That's because we are in a very poor continent, and the connectivity cost is very high. We have low bandwidth, and the intensive usage of bandwidth is not easy here in Africa. If they improve services for web caching, it would be better."
"I need to open the email to see what it contains and the value of it before I know whether to access it or not."
"Some of the firewall rules are complicated for us to understand, they should be simplified."
"Zscaler Internet Access can improve by adding traffic filtering based on the DNS."
"In terms of usage, here in the GCC, it's still growing a growing market, so the combination of DLP, data leak prevention, to a certain extent is fine. But what it requires is user-based access or role-based access. The solution needs to grow into that, which definitely takes time. There's not an easy way to integrate it, when you have a cloud-based solution."
"The main issue with Zscaler Internet Access is proxy IP detection, which sometimes makes sites inaccessible."
"They could provide more time for the onboarding the training of an IT person."
"The solution can be improved by advancing some of the newer technologies such as the DLP feature, and adding email security."
"Zscaler Internet Access needs to integrate more ISPs. It is good to have more than three ISPs."
"There are a few features that are not compatible with the Azure cloud."
"One thing that they could improve is the ability to import rules from other platforms."
Sophos XG is ranked 7th in Firewalls with 192 reviews while Zscaler Internet Access is ranked 2nd in Secure Web Gateways (SWG) with 46 reviews. Sophos XG is rated 8.2, while Zscaler Internet Access is rated 8.2. The top reviewer of Sophos XG writes "Easy to use and deploy with an improved pricing structure in place". On the other hand, the top reviewer of Zscaler Internet Access writes "Provides integrated CASB and file sandboxing but could be less expensive ". Sophos XG is most compared with Netgate pfSense, OPNsense, Sophos XGS, SonicWall TZ and Meraki MX, whereas Zscaler Internet Access is most compared with Cisco Umbrella, Microsoft Defender for Cloud Apps, Netskope , Prisma Access by Palo Alto Networks and Appgate SDP. See our Sophos XG vs. Zscaler Internet Access report.
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