Sophos XG vs Zscaler Internet Access comparison

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120,425 views|88,209 comparisons
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59,794 views|42,752 comparisons
93% willing to recommend
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15,581 views|10,198 comparisons
97% willing to recommend
Comparison Buyer's Guide
Executive Summary

We performed a comparison between Sophos XG and Zscaler Internet Access based on real PeerSpot user reviews.

Find out in this report how the two Firewalls solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed Sophos XG vs. Zscaler Internet Access Report (Updated: July 2019).
771,157 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"The product offers very good security.""It is a one box solution, which covers most of the edge device’s requirements.""It's super reliable. I don't think I've ever had a reliability issue with it.""The web filtering facility and application control are the most valuable features from the point of view of our clients. The VPN feature is also quite popular amongst our clients. Two-factor authentication is one of the good features in Fortinet. These features are important for the current scenario of security. Security has become a necessity nowadays. With cyber-attacks becoming more common, protecting an organization's data is one of the major tasks. It is also very stable and scalable, and it is very straightforward to configure. Their technical support is also good.""The most important features with FortiGate are the web filter and application controls. We can control our internet usage and use the web filter for application purposes.""FortiGate's web and URL filtering are unlike any other firewall I've used. The functionality of URL filtering in those solutions is problematic because everything is encrypted, and firewalls can't break that encryption protocol. Fortinet has an SSL proxy, so the encryption is done before the packet ever leaves the FortiGate. The URL filter is definitely one of the most helpful features.""The pricing is excellent. It's much less expensive than Cisco.""Security, SD-WAN, and Streetscape are valuable features."

More Fortinet FortiGate Pros →

"It has a very friendly interface like the Cyberoam iNG units, it has customizable policies, it has proper templates that you can even modify, and you can customize the rules, down to each single user.""The firewall feature of Sophos XG has been the most effective for threat prevention.""The dashboard is customizable as well. It gives you the feature of including what you need to see as soon as you open the dashboard and to remove the non-necessary stuff, which varies from one organization to the next and from one IT manager to the next. And it has a wide variety of reports as well, template and customizable reports.""It gives me a very good, stable connection in all tunnels.""We created and configured a VPN for connecting our remote sites and also to make it more secure and reliable. We also like its two-factor authentication features.""The SL VPNs are the most valuable feature. I have a lot of systems out of the head office that need to connect to the local networks, and they all connect wirelessly via the Sophos VPN client.""The cloud-based interface makes it easy to manage.""The VPN access for users is also a great thing, especially nowadays when working from home."

More Sophos XG Pros →

"Zscaler Web Security protects our users in remote locations from internet threats - even if they are not connected to our network.""The most valuable feature of Zscaler Internet Access is that it is a consolidated solution, it comes with many features, such as DLP.""The initial setup is very straightforward.""The cloud proxy and integration are some of the key features. Since there is cloud waste, we can quickly provision it and start working on the configuration. On top of that, they have added a few more features. They have integrated CASB, and file sandboxing is part of it.""The security is excellent.""There is no lag in service when accessing the internet.""The most valuable feature is the ability to drop packets.""We enjoy all of the proxy capabilities and the capability to integrate into the SIEM/SOC solution."

More Zscaler Internet Access Pros →

Cons
"Its customer service could be better.""The Wi-Fi controller needs a lot of improvement.""The initial setup is complex.""The way everything is set up could be easier. Currently, people need a lot of experience and knowledge to administer it and to link it to devices.""The cloud features can be improved.""We'd like more management across other integrations.""The stability could be a bit better.""For the migration, everyone has a firewall in use and I am selling Fortinet. Typically, I am replacing another firewall. Previously, there was a tool available to convert configurations from one firewall, such as Palo Alto, to Fortinet, but this tool is no longer free. If it could be made free again, it would be very beneficial."

More Fortinet FortiGate Cons →

"It is a very basic and entry-level firewall. It doesn't give very granular control over the traffic. It should have more granular control over the traffic. This feature should be there similar to Palo Alto and Cisco. It should have such advanced features.""While it is a secure solution, I believe it could be improved.""The GUI and support could be better. I think there are other products that we are going to deploy instead of Sophos. We have already upgraded a month ago because the interfaces and support for Sophos are really weak. But other products like Juniper, Cisco, or FortiGate are better than Sophos. It's also complicated, and the end-user or client does not understand it.""One feature I would like to add is remote wipeout capability. This would be useful in cases where a user leaves the organization and fails to return their laptop. Remote wipeout would allow for the deletion of data from the device with a single command. Regarding technical support from Sophos XG, it's generally satisfactory. However, the response time could be improved. It takes around one hour to receive assistance, but reducing this to 30-45 minutes would benefit us.""We are having challenges when using Zoom with Sophos XG deployed.""There should be web caching to improve bandwidth utilization. It should have a very good caching feature. That's because we are in a very poor continent, and the connectivity cost is very high. We have low bandwidth, and the intensive usage of bandwidth is not easy here in Africa. If they improve services for web caching, it would be better.""I need to open the email to see what it contains and the value of it before I know whether to access it or not.""Some of the firewall rules are complicated for us to understand, they should be simplified."

More Sophos XG Cons →

"Zscaler Internet Access can improve by adding traffic filtering based on the DNS.""In terms of usage, here in the GCC, it's still growing a growing market, so the combination of DLP, data leak prevention, to a certain extent is fine. But what it requires is user-based access or role-based access. The solution needs to grow into that, which definitely takes time. There's not an easy way to integrate it, when you have a cloud-based solution.""The main issue with Zscaler Internet Access is proxy IP detection, which sometimes makes sites inaccessible.""They could provide more time for the onboarding the training of an IT person.""The solution can be improved by advancing some of the newer technologies such as the DLP feature, and adding email security.""Zscaler Internet Access needs to integrate more ISPs. It is good to have more than three ISPs.""There are a few features that are not compatible with the Azure cloud.""One thing that they could improve is the ability to import rules from other platforms."

More Zscaler Internet Access Cons →

Pricing and Cost Advice
  • "Fortinet has one or two license types, and the VPN numbers are only limited by the hardware chassis make."
  • "These boxes are not that expensive compared to what they can do, their functionality, and the reporting you receive. Fortinet licensing is straightforward and less confusing compared to Cisco."
  • "Go for long term pricing negotiated at the time of purchase."
  • "Work through partners for the best pricing."
  • "The value is the capability of having multiple services with one unique license, not having the limitation per user licensing schema, like other vendors."
  • "Easy to understand licensing requirements."
  • "​We saved a bundle by not needing all the past appliances from an NGFW.​"
  • "The cost is too high... They have to focus on more features with less cost for the customer. If you see the market, where it's going, there are a lot of players offering more features for less cost."
  • More Fortinet FortiGate Pricing and Cost Advice →

  • "For licensing the XG 210, we paid approximately $3000 for three years. There are no additional fees on top of this."
  • "It's a suitable price and license."
  • "We are paying about $1,500 yearly for the Enterprise Plus. As far as I know, there aren't costs above this standard fee."
  • "The Sophos pricing, in general, is better than SonicWall, Fortinet, WatchGuard, or anybody else."
  • "We paid for our licensing for three years, upfront, and there are no costs in addition to the standard fees."
  • "The price is cheaper than that of some competing vendors."
  • "The pricing is flexible. Sophos looks at a country's economy and offers flexible pricing. This is how they have managed to penetrate the market."
  • "It's approximately $6,000 for each device."
  • More Sophos XG Pricing and Cost Advice →

  • "​Be aware that you will need to invest some time and money to adapt your environment for Zscaler (traffic redirection, software deployment, authentication, etc).​"
  • "The pricing is an issue. It is expensive compared to other firewalls on the market."
  • "Roughly, we might spend $70,000 a month on the solution. We don't pay for anything beyond the standard licensing fee."
  • "Our monthly fee is around R3000."
  • "The pricing is fair based on its competitive market."
  • "The price is competitive. It's not cheap and it's not expensive."
  • "The pricing for Zscaler Internet Access could be made cheaper."
  • "The price of Zscaler Internet Access should improve, it is expensive."
  • More Zscaler Internet Access Pricing and Cost Advice →

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    Questions from the Community
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    Top Answer:From my experience regarding both the Sophos and FortiGate firewalls, I personally would rather use FortiGate. I know… more »
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    Top Answer:Palo Alto Networks NG Firewalls have both great features and performance. I like that Palo Alto has regular threat… more »
    Top Answer:Hi Arvind P ,  The Sophos XG firewall has a number of models right from XG86 to XG135w under the 1U Desktop Form… more »
    Top Answer:The Sophos UTM is a UTM and Sophos XG is the NGFW. First, you must know about the difference between a UTM and NGFW… more »
    Top Answer: Cisco Umbrella and Zscaler Internet Access are two broad-spectrum Internet security solutions that I have tried.… more »
    Top Answer:We researched Netskope but ultimately chose Zscaler Netskope is a cloud access security broker that helps identify… more »
    Comparisons
    Also Known As
    FortiGate 60b, FortiGate 60c, FortiGate 80c, FortiGate 50b, FortiGate 200b, FortiGate 110c, FortiGate
    ZIA
    Learn More
    Overview

    Fortinet FortiGate enhances network security, prevents unauthorized access, and offers robust firewall protection. Valued features include advanced threat protection, reliable performance, and a user-friendly interface. It improves efficiency, streamlines processes, and boosts collaboration, providing valuable insights for informed decision-making and growth.

    Sophos XG Firewall is a complete firewall solution that provides all the real-time security and insights you need to protect your network from ransomware and advanced threats. Sophos XG Firewall provides visibility into suspicious users, unknown and unwanted apps, encrypted traffic, and other threats. With its advanced artificial intelligence capabilities, Sophos XG Firewall immediately identifies potential risks and intrusions on web servers and networks.

    Sophos XG Firewall Features

    Sophos XG Firewall offers a wide range of security features, including:

    • Application control: Prevent widespread infections with XG’s Security Heartbeat. XG Firewall automatically identifies the source of an infection on a network and automatically prevents it from accessing other network resources.

    • Synchronized user ID: Eliminate the need for client or server authentication agents by sharing user identification between the endpoint and the firewall through Security Heartbeat.

    • Centralized management: Easily manage all activities with Sophos Central. The XG cloud management platform allows users to easily set up, manage, and monitor XG firewalls along with other Sophos products. Some of Sophos Central’s features include alerting, backup management, one-click firmware updates, and rapid deployments of new firewalls.

    • Lateral movement protection: Automatically isolate compromised systems at every point in the network to stop attacks dead in their tracks.

    • Network protection: Protect networks from attacks and threats while providing secure network access.

    • Web protection: Gain clear visibility and control over all users’ web and application activity.

    • Web server protection: Solidify web servers and applications against hacking attacks while providing secure web access.

    • Email protection: Consolidate email protection with anti-spam, DLP, and encryption. XG’s Live Anti-Spam provides protection from the most recent spam campaigns, phishing attacks, and malicious attachments. Data Loss Prevention automatically triggers encryption on sensitive data in outgoing emails.

    Reviews from Real Users

    Sophos XG Firewall stands out among its competitors, among other reasons, for its intrusion detection capabilities, its user-friendly management platform, and in general, for being a complete and robust firewall solution.

    Niranjan P., a network & system support engineer, writes, “Sophos is a comprehensive solution which allows me to configure all the attendant products, such as Sophos's firewall, endpoint, and encryption features. A nice feature of Sophos is that it offers in sync and heartbeat security. When my clients have a perimeter involving Sophos firewall and endpoints with Sophos Endpoint, they can communicate with each other.”

    Antonio D., sales manager at INFOSEC, notes, “The product has a console that is based in the cloud for all their products. In this console, they have email security, firewall security, endpoint security, et cetera. All of the products on offer in the console are very useful for us. The solution is stable. The solution works well for enterprises and large-scale organizations.”

    Antony M., ICT/HMIS supervisor at a healthcare company, writes, “The VPN feature is the most valuable. It has come in handy during this period when people are working from home. The filtering feature is also valuable because you can easily filter the sites that you don't want to visit. You can also set timely surfing quotas”

    Zscaler Internet Access is a cloud-native security service edge (SSE) platform. Its main purpose is to provide AI-powered protection for all users, all applications, and all locations. The solution replaces other legacy network security solutions to stop advanced attacks and prevent data loss by using a comprehensive zero trust approach.

    Zscaler Internet Access Features

    Zscaler Internet Access has many valuable key features. Some of the most useful ones include:

    • Proxy (native SSL)
    • IPS and advanced protection
    • Cloud sandbox
    • DNS security
    • Cloud firewall
    • URL filtering
    • Bandwidth control
    • DNS filtering
    • Cloud DLP w/EDM and IDM
    • Cloud access security broker (CASB)
    • Cloud security posture management (CSPM)
    • CloudBrowser isolation
    • Cloud secure web gateway (SWG)
    • Zero trust network access (ZTNA)
    • Digital experience monitoring

    Zscaler Internet Access Benefits

    There are several benefits to implementing Zscaler Internet Access. Some of the biggest advantages the solution offers include:

    • Fast access with zero infrastructure: Zscaler Internet Access creates a fast, seamless user experience because of its direct-to-cloud architecture. With no infrastructure, Zscaler Internet Access helps you eliminate backhauling, which improves performance and simplifies network administration.
    • Threat intelligence: By using threat intelligence, Zscaler Internet Access can stop ransomware, zero-day malware, and advanced attacks via Inline inspection of all internet traffic, including SSL decryption, and a suite of AI-powered cloud security services. 
    • Consistent security: With Zscaler Internet Access, your security policy goes everywhere your users go. When you move security to the cloud, all users, applications, devices, and locations remain protected and secure based on identity and context.
    • Hybrid workforce: Zscaler Internet Access enables secure access to all external and internal apps from anywhere, so remote work is not an issue. You can also enforce business policies that follow the user, making security identical regardless of location.

    Reviews from Real Users

    Below are some reviews and helpful feedback written by Zscaler Internet Access users.

    A Service Manager at a construction company says, "There are a bunch of different capabilities that are valuable within the platform. We use quite a lot of them, but not everything. The ones that are most important to us are the URL Filtering and the application control. For our needs, the cloud-native proxy architecture is a very good solution. This architecture helps with cyber threats because we inspect most of the traffic and we can see that a lot of threats are stopped directly in the secure web gateway."

    Owen N., Security Architect at Claro Enterprise Solutions, explains that the solution’s most valuable features include “The integration of the gateway that inspects all ports and protocols. So, there is threat prevention; The cloud sandbox; VNS security; Access control that will protect URL filtering and the cloud firewall; Data protection that will protect your gateway, like your CASB or your cloud DLP; The capabilities of this will point your traffic to Zscaler Cloud.”

    An Architecture Senior Manager at an insurance company mentions, "The data loss prevention feature is the most valuable. It stops our users from inadvertently leaking our customers' data to the Internet or anywhere else it shouldn't go." He also adds, “The solution provides quick access to cloud services, securing our data and allowing us to inspect all our traffic.”

    Sample Customers
    1. Amazon Web Services 2. Microsoft 3. IBM 4. Cisco 5. Dell 6. HP 7. Oracle 8. Verizon 9. AT&T 10. T-Mobile 11. Sprint 12. Vodafone 13. Orange 14. BT Group 15. Telstra 16. Deutsche Telekom 17. Comcast 18. Time Warner Cable 19. CenturyLink 20. NTT Communications 21. Tata Communications 22. SoftBank 23. China Mobile 24. Singtel 25. Telus 26. Rogers Communications 27. Bell Canada 28. Telkom Indonesia 29. Telkom South Africa 30. Telmex 31. Telia Company 32. Telkom Kenya
    Information Not Available
    Ulster-Greene ARC, BanRegio, HDFC, Ralcorp Holdings Inc., British American Tobacco, Med America Billing Services Inc., Lanco Group, Aquafil, Telefonica, Swisscom, Brigade Group
    Top Industries
    REVIEWERS
    Comms Service Provider16%
    Computer Software Company9%
    Financial Services Firm8%
    Manufacturing Company7%
    VISITORS READING REVIEWS
    Educational Organization20%
    Computer Software Company15%
    Comms Service Provider8%
    Manufacturing Company6%
    REVIEWERS
    Manufacturing Company11%
    Financial Services Firm9%
    Comms Service Provider8%
    Healthcare Company8%
    VISITORS READING REVIEWS
    Computer Software Company17%
    Comms Service Provider11%
    Government6%
    Manufacturing Company6%
    REVIEWERS
    Comms Service Provider30%
    Financial Services Firm15%
    Computer Software Company11%
    Pharma/Biotech Company11%
    VISITORS READING REVIEWS
    Educational Organization20%
    Computer Software Company14%
    Financial Services Firm8%
    Manufacturing Company8%
    Company Size
    REVIEWERS
    Small Business48%
    Midsize Enterprise23%
    Large Enterprise30%
    VISITORS READING REVIEWS
    Small Business27%
    Midsize Enterprise32%
    Large Enterprise41%
    REVIEWERS
    Small Business61%
    Midsize Enterprise24%
    Large Enterprise15%
    VISITORS READING REVIEWS
    Small Business39%
    Midsize Enterprise19%
    Large Enterprise42%
    REVIEWERS
    Small Business29%
    Midsize Enterprise16%
    Large Enterprise55%
    VISITORS READING REVIEWS
    Small Business18%
    Midsize Enterprise29%
    Large Enterprise54%
    Buyer's Guide
    Sophos XG vs. Zscaler Internet Access
    July 2019
    Find out what your peers are saying about Sophos XG vs. Zscaler Internet Access and other solutions. Updated: July 2019.
    771,157 professionals have used our research since 2012.

    Sophos XG is ranked 7th in Firewalls with 192 reviews while Zscaler Internet Access is ranked 2nd in Secure Web Gateways (SWG) with 46 reviews. Sophos XG is rated 8.2, while Zscaler Internet Access is rated 8.2. The top reviewer of Sophos XG writes "Easy to use and deploy with an improved pricing structure in place". On the other hand, the top reviewer of Zscaler Internet Access writes "Provides integrated CASB and file sandboxing but could be less expensive ". Sophos XG is most compared with Netgate pfSense, OPNsense, Sophos XGS, SonicWall TZ and Meraki MX, whereas Zscaler Internet Access is most compared with Cisco Umbrella, Microsoft Defender for Cloud Apps, Netskope , Prisma Access by Palo Alto Networks and Appgate SDP. See our Sophos XG vs. Zscaler Internet Access report.

    We monitor all Firewalls reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.