We performed a comparison between Untangle NG Firewall and WatchGuard Firebox based on real PeerSpot user reviews.
Find out in this report how the two Firewalls solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The solution is very easy to understand. It's not overly complex."
"It's great for capturing the traffic and troubleshooting it."
"Fortinet FortiGate's reliability is valuable."
"We have found it to be very reliable and that's why our teams and various users in our company use it as our main firewall every day."
"Anti-Spam web content filterinG."
"It's quite comfortable to handle the FortiGate firewall."
"Fortinet FortiGate is stable. It's used across all the countries, this is the way most multinationals run their system."
"The most valuable features of Fortinet FortiGate are the ease of use and the UI. It has always provided me with what I needed. I have no need for additional costs that other solutions have, such as Sophos."
"They have a command center that makes it easy to log into and see all of your appliances nationwide."
"The initial setup is very easy."
"The most valuable features are IPS, MAPI, NAT, and VPN."
"It is not attached to an appliance, meaning if you get a good PC/server, then you can already run a firewall."
"The majority of our clients are very small businesses, and Untangle devices have been fantastic for these small clients. We've basically standardized our stack to just simply use Untangle. We include the hardware and the service option, which makes it very easy and affordable for us to just simply push that into the monthly per-user costing that we provide as a managed services provider. It's really a no-brainer. They're easy to use, and they're easy to set up and configure. Support is generally good about resolving any issues that we have. We haven't had any real complaints."
"We find the web filter very valuable."
"Web filtering is very reliable."
"All features are useful. We are using premium features such as bandwidth sharing, failover, web filters, SSL controls, antivirus, and VPN. We use these features to the fullest. These features are available in the paid firewall license, not the free one."
"Firebox operates effectively in the background, blocking potential threats without a need for constant monitoring."
"The most valuable feature is the GUI, especially the real-time bandwidth usage report. Also, its integration with WiFi access points is nice."
"The main reason we went with it was the security protocols. They were more robust on this device."
"If there is any conflict, the reporting feature will kick out all types of information, which is great."
"The Dimension control, the one-spot reporting and control, has been nice. It's been easy to go in and make sure people are doing what they're supposed to be doing and that only the right stuff is getting in."
"The solution has a useful traffic monitor."
"HostWatch makes it so I can see, in real-time, activity in the event that there is something weird happening on the network. This simplifies my job."
"There are no problems with the technical support. If a problem occurs it gets resolved immediately with our technical support partners."
"It would be nice if FortiGate incorporated some built-in endpoint protection features. I would also like a built-in SOC dashboard for managing multiple Fortinet firewalls."
"Maybe they could make some features more accessible, such as a way to translate directions between two networks that share the same subnets."
"There are some license issues. Not every feature must have a separate license. There must be some of kind synergy between the license so we don't have to pay for every individual license that we would like to have."
"The setup is pretty complex and not easy to implement."
"Its reporting can be improved. Sometimes, I don't get proper reports."
"The solution could be more user friendly."
"It should provide better visibility over the network and more information in the form of reports for the end users. Its installation should also be easier."
"Fortinet FortiGate is not very easy to use. The navigation could be improved to make it easier to use."
"The product must improve its reporting features."
"We have a minor issue when assigning IP addresses in the ARP tables. You should be able to go into the ARP tables, look at the IP address and say, "Nope, they need to be on this side on this IP address." The ability to set a DHP reservation from the ARP tables would be great. It's no big deal, but it would be nice to have."
"The biggest challenge that we have with this solution is local support. The local support is a problem in our area."
"They don't have any feature that allows you to drop the session."
"The product should improve reporting."
"The product needs to improve its mobile application."
"The common center facility that Untangle provides should be available on-premises. There are great corporations here in Mexico that like the Untangle solution, but they don't like the fact that the monitoring and access to the appliance are in the cloud. They request for the common center facility to be available and installed on-premises."
"The management console for partners is a bit tricky (buggy)."
"I'm not really impressed with the reporting side of it. It may be something I just haven't figured out very well, but it's hard to filter down on reporting of the actual valuable information that you would want. There is a lot of information out there so you have to have some kind of tool capture it and then filter through. So far, I haven't found the reporting side of the WatchGuard to be that user-friendly."
"The scalability of the solution needs improvement."
"The software base, the management piece that goes onto a server, is not as user-friendly as I would like. There are three different pieces that you have to manage, so it's a little bit convoluted, in my opinion."
"There should be better integration and a way to configure multiple vendors into the same data center in order to offer more flexibility."
"Firebox would be improved with integration for endpoint protection solutions."
"I don't think I can get a full-blown DNS client from it. I've been trying to have DNS services. It has forwarding, but I don't get the services of a full DNS client. My main difficulty with it is that I can't run a complete service. I need NTP. I need DNS. I need DHCP for my domain, but I only get forwarding. As far as I can tell, I don't get caching and the kinds of reporting and registration needed to host a DNS for a domain. I have to have a separate solution for that."
"I would like to see more training become available for us."
"I would like to see more simplified management of the firewall... It's a complicated system to use."
Untangle NG Firewall is ranked 24th in Firewalls with 22 reviews while WatchGuard Firebox is ranked 13th in Firewalls with 79 reviews. Untangle NG Firewall is rated 8.6, while WatchGuard Firebox is rated 8.4. The top reviewer of Untangle NG Firewall writes "Its simplicity, variety of features, and low pricing have enabled us to improve the security for our small business clients at a price that they are happy to pay for". On the other hand, the top reviewer of WatchGuard Firebox writes "Offers a streamlined deployment, intuitive interface and robust security features". Untangle NG Firewall is most compared with OPNsense, Netgate pfSense, Sophos XG, Sophos UTM and KerioControl, whereas WatchGuard Firebox is most compared with Netgate pfSense, Sophos XG, OPNsense, SonicWall TZ and Meraki MX. See our Untangle NG Firewall vs. WatchGuard Firebox report.
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