We performed a comparison between Untangle NG Firewall and Zscaler Cloud Firewall based on real PeerSpot user reviews.
Find out in this report how the two Firewalls solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The user interface is relatively easy. The devices are easy to deploy and figure out when you have experience with other security appliances."
"The performance is good."
"The product offers very good security."
"The stability and scalability of this solution are satisfactory. Its SD-WAN, VPN, and URL filtering features are very useful."
"It is user friendly, and has all the features you need."
"The simplicity of the configuration and the stability of the product are most valuable. The VPN concentrator is very useful."
"The license management is very valuable. You can get a new license each year, or you can enroll every two to four years. You can get the logs, and you will get the information on the risk in your network and the entire organization. With this information, you can take action on your actives, computers, or devices. You can bring your own device as an SSE."
"User-friendly and affordable security solution that's recommended for SMB customers. This solution has good technical support."
"The features I have found the most useful are the web filter, the captive portal, the SSL inspector, and the ad-blocker. They're awesome."
"The most valuable features are IPS, MAPI, NAT, and VPN."
"Web Filter is effective, Web Cache offers bandwidth savings, and the VPN setup is easy."
"The web blocking for my clients and the application control are valuable."
"Its detection, antivirus, and filtering features are the most valuable. The facility to connect by using the VPN connection is also a very valuable feature. It is very strong, secure, and reliable. We have implemented the Untangle solution in all hardware. It is also a user-friendly solution. It is easy to learn and easy to configure."
"Application Control and filtering features are valuable."
"NG Firewalls allow us to permit or deny applications we don't want to run. We also use content filtering, SSL inspection, and all the other things we run on the firewall to keep our clients protected and ensure they're not going where they shouldn't. It's a great firewall that works as intended."
"All features are useful. We are using premium features such as bandwidth sharing, failover, web filters, SSL controls, antivirus, and VPN. We use these features to the fullest. These features are available in the paid firewall license, not the free one."
"Zscaler Cloud Firewall understands the applications in the current generation and adapts to the present generation cloud applications."
"The initial setup is straightforward."
"I like the ease of deployment and its flexibility. We don't need to deal with license, quotes, procurement, delivery, and installation. Everything is software-based, and it's very easy to operate."
"It provides in-depth visibility into your network, ensuring that traffic flowing into your organization, be it from offices or individual users, is effectively filtered and secured through multiple layers of protection."
"It is a stable solution."
"Zscaler provides effective protection against various cyber threats ensuring a safe environment"
"The solution offers good sandboxing."
"Includes advanced tech protection."
"Reporting is limited to providing an external appliance for improving the reporting capabilities of the FortiAnalyzer. It does not offer a central management and is also sold separably as an appliance."
"It is very expensive, and their support is not very good. I hope that their technical support will be better in the future."
"I would like to see a more intuitive dashboard."
"I would like to see improvements in the product's application rules."
"They can do more tests before they release new versions because I would like to be more assured. We had some experiences where they release something new and great, but some of the old features are disabled or they don't work well, which impacts the product satisfaction. The manufacturer should be able to prove that everything works or not only that it might work. This is applicable to most of the other services, software, and hardware companies. They all should work on this. We cannot trust every new release, such as a beta release, on the first day. We wait for some comments on the forums and from other companies that we know. We always wait a few weeks before we use the updated version. They should also extend the VPN client application, especially for Linux versions. Currently, it has an application for Linux devices, but it doesn't work the way we want to connect to the VPN. They use only the old connection, not the new one. They have VPN client applications for Windows and Mac, but they can add more useful features to better manage the devices and monitor the current health of each device. Such features would be helpful for our company."
"I feel that the reporting needs to be improved."
"The feedback that I have received is that the performance could be better, and the user experience is not as good compared to a previous solution we used. It could be more user-friendly. Of course, it still works fine for our operations."
"The central management for the FortiGate Fortinet Firewall needs improvement. They have the manager to do the essential management for both SD-WAN and for the security policy. They should also improve the SD-WAN function."
"The pricing should be reduced because it is expensive."
"It does have multi-factor authentication in some areas, but I would love to see a more widely implemented version of that on the devices themselves."
"The web content filtering needs improvement."
"It would be much easier if there was a mobile app."
"The ability to setup a DDNS for each WAN independently would be a very handy feature."
"The product needs to improve its mobile application."
"There is room for improvement in the logs. Like with Cisco, I can do almost everything and know almost anything about what's running. Untangle works very much out of the box. It's very user-friendly, but it's not engineer-friendly. So, it's good for a home user. For something fairly easy, but at the same time, with good technology to have at home, because at home, I'm not a millionaire or anything like that. So it's not like I'm worried to get hacked. I didn't want something like a Cisco firewall; it would be a bit overkill to have at home. So that's why I went for Untangle. But it lacks a few features. It's just a tick-box kind of thing. So they have apps and turn on and off the apps. The VPN's configuration is all very ticked. They have a few custom configurations, but it's not that much."
"We seek the availability of the hardware in our region. The hardware-based firewall from Untangle is currently not available in our region. It should have threat protection on a real-time basis. This feature, available in Check Point and Sandstorm kind of scenario, is currently missing in Untangle NG Firewall."
"Pricing is a challenge."
"The issue right now is probably that Zscaler is not providing web browser isolation. Another solution, Menlo, offers this. For one customer, we had to send traffic to Menlo to do the isolation for us. It was requested by the customer so that they could integrate any iframe. Zscaler needs to add this type of feature in their next release."
"The product could improve its integration with some legacy systems."
"They do not provide a few components that are fundamental to differentiate the products"
"It would be better if they improved their policy, package visibility, and flexibility while we're creating rules for inspection. It could also be cheaper or more things could be included in the basic package. In the next release, I would like better coverage in the Asia Pacific region and better quality of service."
"Instead of the standard license, they should certainly provide customers with the visibility to access and view the logs."
"There are some areas it could improve when it comes to blocking, we have to block some things manually. For example, if we block a top-level domain we have seen that the new IPs come through, the IPs are not blocked. There should be some more granular way of doing it. My only request is if you're blocking something at a top level, the sub-level sub-domains and all those other IPs should be blocked too automatically."
"Because it's on cloud, it doesn't allow application of extra settings."
Untangle NG Firewall is ranked 24th in Firewalls with 22 reviews while Zscaler Cloud Firewall is ranked 23rd in Firewalls with 15 reviews. Untangle NG Firewall is rated 8.6, while Zscaler Cloud Firewall is rated 8.4. The top reviewer of Untangle NG Firewall writes "Its simplicity, variety of features, and low pricing have enabled us to improve the security for our small business clients at a price that they are happy to pay for". On the other hand, the top reviewer of Zscaler Cloud Firewall writes "A highly stable and comprehensive cloud security and access solution". Untangle NG Firewall is most compared with OPNsense, Netgate pfSense, Sophos XG, Sophos UTM and SonicWall TZ, whereas Zscaler Cloud Firewall is most compared with Azure Firewall, Palo Alto Networks NG Firewalls, OPNsense, Cisco Secure Firewall and Sophos XG. See our Untangle NG Firewall vs. Zscaler Cloud Firewall report.
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