We performed a comparison between VMware Carbon Black Cloud and VMware Carbon Black Endpoint based on real PeerSpot user reviews.
Find out in this report how the two Security Incident Response solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Fortinet FortiEDR's scalability is quite good, and you can add licenses to the solution."
"Fortinet is very user-friendly for customers."
"The product's initial setup phase is very easy."
"The console is easy to read. I also like the scanning part and the ability to move assets from one to the other."
"Fortinet has helped free up around 20 percent of our staff's time to help us out."
"The features that I have found most valuable are the ability to customize it and to reduce its size. It lets you run in a very small window in terms of memory and resources on legacy cash registers."
"The product detects and blocks threats and is more proactive than firewalls."
"Exceptions are easy to create and the interface is easy to follow with a nice appearance."
"The detection response and quarantining are very good features."
"The solution does very well as a baseline EDR and provides good process-level management."
"The most valuable feature of VMware Carbon Black Cloud is the possibility of securing any PC worldwide."
"The most valuable feature is its ability to seek out abnormal activity and to create alerts."
"The most valuable features are its lightweight design, ensuring minimal impact on end-users, and its real-time protection."
"Setting up and managing the setup for this solution is okay. It is stable, scalable, and it runs just fine. No issues with technical support."
"They're highly stable in comparison with other solutions I have."
"Carbon Black Cb Response excels at providing context to indicators when responding to incidents. It allows responders to understand the entire scope of an incident and quickly contain it to minimize impact and disruption."
"The initial setup is very easy."
"The product is pretty strong in terms of security and their features are very good in that respect."
"It is stable and easy to set up."
"It is a very complete platform."
"For Carbon Black Endpoint, the possibility of integration with different other software's log servers is the important thing. Having just one point of view is more interesting so you don't need to go to different places to see all the information."
"I rate Carbon Black CB Defense an eight out of ten for the ease of its initial setup."
"The solution is stable."
"Behavioral Monitoring stops known malicious events before they even begin."
"We've had a lot of false positives; things incorrectly flagged that require manual configuration to allow. Even worse, after we allow a legitimate program, it sometimes gets flagged again after an update. This has caused a lot of extra work for my team."
"Once, we had an event that was locked and blocked, but information about it came to us two or three days later."
"To improve Fortinet, we need to see more features and technology areas at the endpoint level introduced."
"We find the solution to be a bit expensive."
"We've encountered challenges during API deployment, occasionally resulting in unstable environments."
"ZTNA can improve latency."
"The dashboard isn't easy to access and manage."
"The solution's installation from a central installation server could be improved because the engineers had a little bit of trouble getting it installed from a central location."
"There have been some performance issues when deploying on Windows Server, but I believe Carbon Black is working on that."
"Technical support for the solution should be improved because there is a scarcity of support teams in the Middle East."
"The product detects too many false positives initially and it could integrate better with other security solutions."
"The biggest issue I encountered was one where old logs were not being overwritten as expected so the system drive kept filling up from time to time. However, support was usually quite responsive and happy to jump on a remote session to take a look at it for us. That log bug has probably been resolved with an update by now."
"We are subscribed to FS-ISAC threat indicator, but have been unsuccessful in adding it to our alliance feeds."
"The dashboard should be more user-friendly."
"One area for improvement is the maturity of its vulnerability features."
"It's not highly available, so you have to have a core server. If the primary server goes down, you need a new one. It's not available at the same time, however. It's not automatically swapped from one server to another."
"In the next release, it would help if we can get better control over containers."
"I would like to see the user credentials feature improved. I would also like to see more reporting features and better ways to roll the reports out."
"The product's reporting capabilities are an area of concern where improvements are required."
"I would personally give the tech support a rating of seven out of ten."
"The EDR portion could be better. I'm not a big fan, but it works."
"They will most likely need to create or include a feature that checks the network."
"The device control feature could also be compatible with the user’s profile as well."
"I would like to see improvements made so that we can better see all of the processes."
VMware Carbon Black Cloud is ranked 2nd in Security Incident Response with 18 reviews while VMware Carbon Black Endpoint is ranked 1st in Security Incident Response with 61 reviews. VMware Carbon Black Cloud is rated 8.4, while VMware Carbon Black Endpoint is rated 8.0. The top reviewer of VMware Carbon Black Cloud writes " Shows promise for endpoint detection and response, with room for improvement in complexity and pricing ". On the other hand, the top reviewer of VMware Carbon Black Endpoint writes "Centralization via the cloud allows us to protect and control people working from home". VMware Carbon Black Cloud is most compared with Fidelis Elevate, Palo Alto Networks Cortex XSOAR, Splunk SOAR and Rapid7 InsightIDR, whereas VMware Carbon Black Endpoint is most compared with CrowdStrike Falcon, Microsoft Defender for Endpoint, Trend Micro Deep Security, SentinelOne Singularity Complete and Cortex XDR by Palo Alto Networks. See our VMware Carbon Black Cloud vs. VMware Carbon Black Endpoint report.
See our list of best Security Incident Response vendors and best Endpoint Detection and Response (EDR) vendors.
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Carbon Black offers two different levels of Endpoint Detection and Response. One is the VM Carbon Black Cloud Endpoint Standard (CB Defense), and the other is the Carbon Black Endpoint Detection and Response (EDR). We reviewed both and chose the CB Defense.
CB Defense is a next-generation antivirus and endpoint security solution. It uses machine learning and behavioral analytics to monitor endpoint activity and discover malicious activity. Once CB Defense detects a threat, it efficiently blocks harmful apps. It not only prevents any known threats but also prevents suspicious applications from running.
One of the advantages of CB Defense is that it protects multiple types of devices (desktops, laptops, and servers). It is a solution that works well for small and large organizations. We like the ease of use and visibility of the management portal. You can see the activity on all protected endpoints. Configuring policies is simple, too.
The only downside of CB Defense is that you cannot scan individual files on the endpoint.
Carbon Black Endpoint Detection and Response (EDR) is geared more to security operation center teams (SOC) with hybrid or on-premises environments. Unlike CB Defense, Carbon Black EDR stores endpoint activity data. This feature helps security analysts visualize the attack kill chain. Although focused on an on-premises environment, the platform uses the VMWare Carbon Black Cloud’s threat intelligence.
CB Response enables security teams to investigate an endpoint for suspicious activity. An advantage is that you can perform different types of investigations. Other advantages include seeing the process tree view of the endpoint and isolating and pulling files from a host. We also liked that you can see a timeline of changes made to a system. The defensive abilities are not as advanced as CB Defense, though.
Conclusion
Both solutions protect endpoints with advanced features. CB Defense is more useful for organizations. CB EDR offers deeper investigation features so that it could be a better solution for SOCs.