Office Systems Analyst at Suffolk County Government
Real User
Top 20
A cost-efficient solution that provides good technical support but is difficult to configure
Pros and Cons
  • "The solution’s technical support is good."
  • "The IOS software that is used on the switches could be improved."

What is our primary use case?

Dell PowerConnect Switches are the main switches we use for our users.

What is most valuable?

The solution’s technical support is good.

What needs improvement?

The IOS software that is used on the switches could be improved. The solution is a little cumbersome to configure and get them up in the environment.

For how long have I used the solution?

I have been using Dell PowerConnect Switches for six years.

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What do I think about the stability of the solution?

I rate the solution an eight out of ten for stability.

What do I think about the scalability of the solution?

I rate the solution a six out of ten for scalability.

How are customer service and support?

The solution’s technical support is good.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I've previously used Cisco switches. I switched to Dell PowerConnect Switches because it was less expensive and more cost-efficient.

How was the initial setup?

The solution’s initial setup was a little complex. Two people were involved in the solution’s deployment.

What was our ROI?

We have seen a return on investment with Dell PowerConnect Switches.

What's my experience with pricing, setup cost, and licensing?

The solution is less expensive and more cost-efficient.

What other advice do I have?

Users will take a little time to configure the solution and get things up and running. However, the solution is pretty stable once it's up and running.

Overall, I rate the solution a seven out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Jt. Managing Director & CTO at Simple Tree
Real User
Top 20
It is a stable solution, but it does not have any extraordinary features
Pros and Cons
  • "The setup is straightforward. It takes minimum time for deployment."
  • "The solution's ROI for generic networking is not extraordinary."

What is most valuable?

They do not have any extraordinary features.

What needs improvement?

The switches are generic. There are no significant differences between the product and competitors. The commands may be different, but functionalities are the same. But, as Cisco dominates the network, Cisco-centric things might need to be present in Dell products. One area that needs improvement is their routing protocol approach or command, which gets a little complex.

For how long have I used the solution?

We have been using the solution for three to four years.

What do I think about the stability of the solution?

It is a stable solution. I rate it as a six out of ten for stability.

What do I think about the scalability of the solution?

The solution has 300-400 users in our company.

Which solution did I use previously and why did I switch?

We have used solutions from Cisco, HP, Telstra, etc.

How was the initial setup?

The setup is straightforward. It takes minimum time for deployment. Although the following policy configuration takes a little time, that doesn't hamper the business.

What about the implementation team?

We implemented the solution with the help of a general networking resource.

What was our ROI?

The solution's ROI for generic networking is not extraordinary. As long as the price is reasonable, it is fine.

What's my experience with pricing, setup cost, and licensing?

The licensing of the solution depends on what comes with the model. There's no add-on license apart from it. There could be one for the very high-end supply.

What other advice do I have?

I recommend others use the solution to some extent. I suggest they prioritize solutions from HP over it. I rate it between six and seven.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Buyer's Guide
Dell PowerConnect Switches
June 2024
Learn what your peers think about Dell PowerConnect Switches. Get advice and tips from experienced pros sharing their opinions. Updated: June 2024.
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Technical Consultant at KPN IT Solutions - Trusted Services
Real User
Top 5Leaderboard
Well-priced and stable solution
Pros and Cons
  • "PowerConnect Switches' stability is satisfactory."
  • "Dell is sometimes slow to provide updates to firmware."

What needs improvement?

Dell is sometimes slow to provide updates to firmware. In the future, I would like PowerConnect Switches to be more secure and more manageable in web-based environments.

For how long have I used the solution?

I've been using PowerConnect Switches since before 2018.

What do I think about the stability of the solution?

PowerConnect Switches' stability is satisfactory.

What's my experience with pricing, setup cost, and licensing?

PowerConnect Switches are priced well.

What other advice do I have?

I would give PowerConnect Switches a rating of eight out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Real User
There are models with interactive and easy-to-navigate GUIs that aid in initial deployment and updates
Pros and Cons
  • "The tool is very user-friendly, with features catering to beginners and advanced users. For beginners, there are models with interactive and easy-to-navigate GUIs that aid in initial deployment and updates. For advanced users, there is the option to use the CLI."

    What is our primary use case?

    Dell PowerConnect Switches are primarily used at the distribution layer, but as the product evolved, higher models became available. These newer models can function closer to the core network or the backbone.

    I have used these switches in banks and government hospitals in Nigeria. They are also deployed in universities and SMEs.

    What is most valuable?

    The tool is very user-friendly, with features catering to beginners and advanced users. For beginners, there are models with interactive and easy-to-navigate GUIs that aid in initial deployment and updates. For advanced users, there is the option to use the CLI.

    What needs improvement?

    Some proprietary commands available in Cisco are preferred by users accustomed to Cisco systems. These users might hesitate to switch because they want to continue using familiar commands and see their work on the new system. Although Dell PowerConnect switches support many industry standards, vendor-specific proprietary commands still differ between OEMs like Cisco, HP, and IBM.

    It is designed to accommodate industry standards and ensure vendor compatibility. This approach would create a more seamless transition for users, allowing them to use familiar commands across different devices.

    Intellectual property issues or policies might restrict this kind of implementation, but offering the ability to use proprietary commands from various vendors on a single device would provide a competitive edge and a better overall solution for users.

    For how long have I used the solution?


    What do I think about the stability of the solution?

    I rate the solution’s stability an eight out of ten.

    What do I think about the scalability of the solution?

    The solution is scalable. 500 users are using this solution. It offers scalability and room for expansion through modular designs. They include chassis-based switches that can be expanded with additional Dell modules. These switches are ideal for data centers where space and cooling are not major concerns, allowing for significant growth and flexibility. While other brands of modular switches, such as Falcon Elite, are available. However, due to the bulkiness and higher demands for power and cooling, these chassis-based switches may not be the best fit for data centers with limited space and resources.

    How are customer service and support?

    Support for Dell PowerConnect Switches is generally good, but there's room for improvement. Sometimes, the support process involves redundant steps, and the severity of the case can affect the responsiveness. When an engineer is finally assigned, the approach is very procedural, often requiring a detailed description of the issue in the ticket. Ideally, the initial conversation should quickly cover the requirements and the problem within a few minutes. If a fix is readily available, it should be applied immediately, and if further action is needed, it should be addressed.

    How was the initial setup?

    The initial setup is easy and takes 10-15 minutes for a beginner to complete. It can be deployed using CLI or connected apps. Since I have experience, it took seven minutes to deploy.

    What's my experience with pricing, setup cost, and licensing?

    The solution is cheaper than Cisco.

    What other advice do I have?

    Dell PowerConnect Switches offer advanced segmentation, traffic suppression, and bandwidth based on requirements. They provide a level of security that ensures Application A cannot communicate with Application B. This is achieved by isolating applications on dedicated VLANs, ensuring they do not share resources. This is particularly important from a PCI DSS perspective, as sensitive applications must be isolated to prevent data breaches.

    The switches support virtual operations, enabling efficient network segmentation. This is especially beneficial for traditional three-tier architecture setups, where web applications, service centers, and applications are each placed on separate VLANs. This logical separation enhances security and performance, making Dell PowerConnect Switches a unique solution for managing network traffic and ensuring secure, efficient operations.

    If they want a replacement for their Dell PowerConnect switches, I recommend upgrading to a higher model. A higher model offers improved features and better performance. These newer models come with enhancements and additional capabilities to meet their needs. They can benefit from the latest advancements while maintaining compatibility with their current infrastructure. It's important to remember that it's an open market, so they can choose the best option.

    Overall, I rate the solution a seven out of ten.

    Disclosure: I am a real user, and this review is based on my own experience and opinions.
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    PeerSpot user
    Network and Telecommunication Manager at a educational organization with 201-500 employees
    Real User
    Top 5
    A stable and scalable product that is worth its money
    Pros and Cons
    • "The product is cheap."
    • "The product needs to improve in terms of reports and backups."

    What is our primary use case?

    We do not use the product for access but for storage. We use it to connect to the storage. 

    What is most valuable?

    The product is cheap. 

    What needs improvement?

    The product needs to improve in terms of reports and backups. 

    For how long have I used the solution?

    I have been working with the product for four to five years. 

    What do I think about the stability of the solution?

    The product is stable. 

    What do I think about the scalability of the solution?

    The tool is scalable. 

    How are customer service and support?

    The product's support is good and proactive. There are times when they see the problem beforehand. 

    How would you rate customer service and support?

    Positive

    How was the initial setup?

    The tool's setup depends on the features that you need. The documentation is good. I don't see any problem with the solution's configuration. The tool's deployment can get completed in just a few hours. The solution's maintenance is good. 

    What was our ROI?

    The solution is worth its money. 

    What's my experience with pricing, setup cost, and licensing?

    The product is cheaper than Cisco and licensing is yearly. We have to pay additional costs for support. 

    What other advice do I have?

    I would rate it a nine out of ten. The solution is a good switch but there is a learning curve for it. 

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    System Administrator at a media company with 51-200 employees
    Real User
    Multitasking tool undermined by difficult configuration
    Pros and Cons
    • "The most valuable feature is its ability to multitask."
    • "An area for improvement would be that it's very hard to configure if you're not familiar with the UI or CLI of the product. The UI itself could also be improved."

    What is our primary use case?

    My primary use cases of this solution are for wireless, routing, and filtering. For example, we use one as an edge router for our DMZ, so people from outside can reach several DMZs from our enterprise organization.

    What is most valuable?

    The most valuable feature is its ability to multitask.

    What needs improvement?

    An area for improvement would be that it's very hard to configure if you're not familiar with the UI or CLI of the product. The UI itself could also be improved.

    For how long have I used the solution?

    I've been using this solution for ten to twelve years.

    What do I think about the stability of the solution?

    The stability of this product is ok.

    What do I think about the scalability of the solution?

    This solution is fairly scalable, though it is limited by the size of your CPU.

    How are customer service and support?

    Technical support tends to give conflicting advice on how to configure the product.

    Which solution did I use previously and why did I switch?

    I previously used Cisco ACI and Cisco Wireless but switched because of their pricing.

    How was the initial setup?

    The initial setup was very complex.

    What about the implementation team?

    I implemented this solution myself.

    What's my experience with pricing, setup cost, and licensing?

    This product is fairly cheap compared to its competitors, and there are no additional costs.

    Which other solutions did I evaluate?

    I evaluated Cisco, Meraki, Ruckus, and SonicWall.

    What other advice do I have?

    This is a very good product, and it can be used lightly, but you have to understand how it works before implementing it. I would give this product a score of seven out of ten.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    Network Infrastructure Administrator at PCC Intermodal
    Real User
    Easy to set up and configure with excellent pricing
    Pros and Cons
    • "The functionality is very good."
    • "We've only been using the solution for half a year. We haven't run into any issues, but maybe over time, that may change. It's too soon to tell. Offhand, there aren't any features that are lacking."

    What is most valuable?

    We can configure it on our own and it works well. We don't need to do many changes on the device.

    Its configuration is similar to Cisco switches. We don't have any unexpected problems with this solution.

    The pricing is quite good.

    The functionality is very good.

    What needs improvement?

    We've only been using the solution for half a year. We haven't run into any issues, but maybe over time, that may change. It's too soon to tell. Offhand, there aren't any features that are lacking.

    For how long have I used the solution?

    We have been using the solution for half a year.

    What do I think about the stability of the solution?

    The solution is very stable. Once we set them up we don't need to worry about them anymore.

    How are customer service and technical support?

    We've reached out to technical support, and we've had a good experience. Dell offers very good support.

    Which solution did I use previously and why did I switch?

    We also use Cisco switches. They are very similar to this solution. Cisco and Dell have the same functionality. For Dell, however, it's two devices in one cluster. Still, it's very similar. I don't see any big difference between Cisco and Dell.

    How was the initial setup?

    The initial setup is straightforward. It has an easy configuration. Once it's set up, you can basically walk away and forget it. 

    What's my experience with pricing, setup cost, and licensing?

    Dell costs less than Cisco. Cisco, in comparison, is about four times more expensive.

    What other advice do I have?

    We're just customers. We aren't partners with Dell.

    The solution is fairly easy to use. We configured it and plugged it in, and now it works without a problem. We haven't had any issues with this platform after a year and a half of use.

    We don't have any use cases with these devices currently. We do have corporate support from Dell because we bought switches and servers. I don't administrate servers, I only administrate on network infrastructure. 

    The implementation we've done so far has been quite small. However, Dell is very good for big companies.

    I'd recommend people buy the solution. It's much less expensive than Cisco, and yet it has the same functionalities.

    I'd rate the solution eight out of ten.

    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    Network Administrator at a construction company with 51-200 employees
    Real User
    Top 20
    Low-maintenance with fair pricing and helpful support
    Pros and Cons
    • "Dell offers very good support."
    • "The pricing could always be a bit lower."

    What is most valuable?

    The ease of configuration and ease of use are great.

    The solution is stable.

    There's no maintenance required.

    Dell offers very good support. 

    What needs improvement?

    I do not need any features added. I have no notes for improvement.

    The pricing could always be a bit lower.

    For how long have I used the solution?

    I've been using the solution for ten years. I've used the solution for a while at this point. 

    What do I think about the stability of the solution?

    It is stable and reliable. There are no bugs or glitches. It doesn't crash or freeze. 

    What do I think about the scalability of the solution?

    We don't really deal with scaling. We are a small shop. It's likely better for smaller companies as opposed to large enterprises. 

    How are customer service and support?

    I've used technical support in the past and have found them to be helpful and responsive. 

    How would you rate customer service and support?

    Positive

    How was the initial setup?

    We do not require a lot of maintenance when dealing with the solution. This solution is deployed on-premises, not on the cloud. 

    What's my experience with pricing, setup cost, and licensing?

    They are in a good price range for us. We do not find the solution to be too expensive. That said, we'd always like to see lower pricing. 

    What other advice do I have?

    We are a customer and end-user. 

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    Buyer's Guide
    Download our free Dell PowerConnect Switches Report and get advice and tips from experienced pros sharing their opinions.
    Updated: June 2024
    Buyer's Guide
    Download our free Dell PowerConnect Switches Report and get advice and tips from experienced pros sharing their opinions.