We are a service and solution provider, and this is one of the monitoring products that we implement for our customers.
The primary use case is network monitoring.
We are a service and solution provider, and this is one of the monitoring products that we implement for our customers.
The primary use case is network monitoring.
The features that I find most valuable are related to network monitoring. One of my colleagues is more focused on the application performance management aspects and has a better appreciation for those features.
It is straightforward to use.
The feedback that I have received from some customers is that they want to see more information on one screen when it comes to IT management. For example, they would like to have IP management, where it detects and shows IP conflicts on the network.
Ideally, the vendor would be better helping vendors by pushing this solution. If they created webinars then it would be helpful in this regard because potential customers need to have an overview of the features and benefits that they can get from it.
Technical support needs to be more responsive and address support tickets more quickly.
We have been using this solution for more than eight years, before the acquisition of CA by Broadcom.
Stability-wise, I think that this is a superb solution and my customers have been rating it high.
Technical support has not been what it was since before the acquisition by Broadcom. However, it is improving. There are a lot of things that they need to fine-tune and get back on track. In particular, they need to respond to issues more quickly.
Sometimes the partners run into problems with implementation. It could be an issue with the environment, for example. When the support ticket is logged, I need them to respond immediately or come online to be able to help resolve it at the time.
Time can be used when they ask for more information, such as sending certain logs. However, I want a situation where when you raise a priority-one ticket, they should be able to log in, take over the system, and help resolve issues as quickly as possible.
The initial setup is straightforward.
We deploy this product for our customers and then we help them to manage it.
This is a product that I continue to recommend to my customers.
I would rate this solution a nine out of ten.
The CEM end-to-end transaction feature is the most valuable.
I like APM because it is a complete solution that helps the production environment to identify the root cause of problems before affecting the application or services.
QA and production.
I have been using CA APM for three years.
The QA environment helps us to identify and fix stability issues and release it to production.
We have not had scalability issues. You can scale up to 10 collectors.
I would give technical support a rating of 10/10. The technical support is always really amazing.
I tried different solutions, but CA APM is the most complete solution on the market.
It was complex configuring the service transactions from CEM.
I have no information about pricing.
We did look at alternatives and all customers made bids.
Being a leader in the market for more than 14 years is one reason it is the best choice.
I think that the most important feature is the freedom to construct the workloads for the database size we need according to number of users, data, and other criteria. The process to build with this tool is easy and very user-friendly.
In our company, we have several simultaneous projects. We need the ability to manage all of them in terms of dates and costs when we deliver to our clients. APM allows us to analyze data and find problems that may affect delivery to them.
I think that the tool has all of the components we need, but the individual components could work better together to provide more accurate predictive analyses.
We've had no issues with deployment.
It's been very stable for me.
This tool has supported our growth anytime we've scaled.
Technical support is good. Importantly, they have a lot of experience with being discreet in our use of their services for our customers.
The initial setup was totally straightforward.
I have a certification background and have come to realize that nothing is perfect. But you should just buy it and use it as the tool is very, very good.
The capability to generate traces showing a tree view of transactions, this feature helps to find production issues in the monitored applications.
As a consultant, this product helps all of my customers find production issues quickly. It's capable of identifying the root cause of an issue within a few minutes. It helps monitor all of the environments of application servers and generate alarms if something is wrong. It generates sums to analyze and understand what is happening with the applications.
Support for more programming languages and a complete fusion with the Customer Experience Management product because the product needs an appliance to get the user experience.
3.5 years
No, the deployment of CA APM is quite easy.
No, the product is very stable if the environment sizing is done properly.
No issues because the product works like a cluster.
Good, but has room for improvement.
Technical Support:Good.
It was straightforward, you just need a server with a Linux or Windows to install the solution. And the agents was easy to configure too.
With this solution all my clients have reduced the number of incidents in production environment, and when they occur the time to solve these incidents has been reduced dramatically.
AppDynamics, BMC and New Relic solutions.
Time is very important to allow the solution to mature, and you need people who know the entire application and the business to help those that will implement the solution.
We can monitor several application in the same manner and same site.
We've been using it for nine years.
We sometimes have issues with deployment.
We sometimes have issues with stability,
We sometimes have issues depending on how many agents are involved.
7/10
Technical Support:6/10
There was no previous solution in place.
Initial setup is easy, but after that it needs a very complex tuning that is easier in other tools.
We used both a vendor team and our in-house team. The level of expertise was very nice, but it was lower during the first implementation without CA's involvement.
It is similar in pricing to its competitors.
Take a nice view of the metrics you are getting, and specifically instrument only all the methods you need.
this one is very good features in terms of to provide historical errors/warnings to application team.
The Webview because I can obtain more detail and CEM because I can quantify the business.
It helps us find the cause and the errors in our application quickly.
Team center can give more information.
5 months.
When we made the upgrade to 10.3 we have some problems with the new version.
No.
Is really good but sometimes the answer time is really slow.
The setup is easy. The problem begins when you need an specific installation.
When the installation begins, read the documentation because sometimes important configurations are not configured by default.
I have tested Applicare on Java Applications and it performed exceptionally well.
Root cause analysis in real time and user experience management, which is turning out to be one of the most important feature as user experience is one of the major driving forces in the IT industry.
It largely reduces turnaround time from application failure, and has reduced man hours in managing availability, performance, and scaling applications.
Applicare should open diagnostic features for PHP, Rails, and .Net-based applications.
Around six months.
None. Very simple deployment.
No.
Not yet.
Excellent.
Yes, Nagios open source software.
It was quite simple and straightforward.
In-house.
It could be instant as it can justify performance metrics against infrastructure cost and can save on many software licensing costs.
It is good. Give a try. It comes with a one-month trial pack. Nearly all the features are active.
No.
Better than AppDynamics?