We performed a comparison between Acronis Cyber Protect and Infrascale Backup & Disaster Recovery based on real PeerSpot user reviews.
Find out in this report how the two Cloud Backup solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The licensing model is very good."
"The image backup and image restore features have been very beneficial to us."
"The most valuable feature is its consistency."
"I have everything I need in the backup or in the partition. "
"The Acronis panel is user friendly and tracking backups across a number of different devices is great. Acronis provides prompts and reminders to users if certain files are not backed up."
"The setup is very easy."
"Consistency and reliability. The interface is easy to understand and consistent across applications. While not 100%, it is a very reliable backup solution."
"The most valuable feature is the fact that you can archive backups quite easily and minimize the amount of space you're using."
"The overall ease of use and ease of management of the solution using the Infrascale dashboard is excellent. I'd rate it 10 out of 10 because the dashboard is very simple to use. For someone with a technical background, it's a wonderful piece of software to be using in a cloud environment. But if you're not technical, then it might be a problem. It could be confusing for non-technical people. If you don't know what you're doing, you could kind of screw it up. Any human with two brain cells can do it. It's like anything else. So, once you train a human, they're good. Anybody can do it. Anybody with a competent brain can use it and go with a little bit of technical skill. It might be confusing in the beginning, but once you're trained up and you've used it a little bit, like anything else in your life, it'll be easy. They'll come as normal."
"The Infrascale Dashboard is very easy to understand, has a good overview, and gives me access to all my appliances without having to have a local VPN connection to the individual clients. It makes it very easy to find my way around."
"Given that we are in the hurricane belt, the spin-up of replicated servers in the cloud is among the most valuable features. If our site goes down we can just connect to the cloud appliance, spin up the servers, and we are good to go."
"For this particular client, the solution’s Critical Server Insurance feature that protects physical and virtual servers including Windows, Linux, VMware, and Hyper-V, was a very big factor as well. They have a bunch of physical servers, as well as virtual. The mix is predominantly virtual. They also have some NAS boxes that we back up using Infrascale."
"The most valuable feature is the ability to boot locally, as well as in Infrascale's cloud. This means that we can either do on-site failover or failover to their cloud."
"The initial setup was straightforward and we received support from the manufacturer."
"Its Critical Server Insurance feature for protecting physical and virtual servers, including Windows, Linux, VMware, and Hyper-V is mandatory for me and it makes me happy. If I had a backup solution that didn't do that, it would not be a backup solution and would not be any good."
"The most valuable feature is disaster recovery, where we have the ability to boot up VMs quickly in a disaster."
"It would be better if they made it easier to obtain images for laptops and desktops. It isn't easy right now to have many different types of desktop computers. This is because Microsoft is changing a lot of things in Windows 10."
"It could back up more things. I don't think it can back up Box and some of the other third-party ones. Not that we use them that much, but the more they can do, the better it would be. There could also be better integrations with RMM tools."
"I've had some issues with the understandability of the interface. I think if they had someone with expertise in user interfaces to look at this, they could clean up the user interface."
"When an error occurs, the information is not always easy to understand and these messages should be made more clear."
"The dashboards for digital operations can be improved."
"The solution's error handling can be improved specifically for Linux errors."
"It does not delete locked files."
"It supports Microsoft SQL and Microsoft Exchange, but it does not support Oracle databases or Postgres."
"They can always make the GUI a little bit nicer, the interface level a bit better. There's always room for improvement."
"There is room for improvement by making the interface a little more intuitive when navigating to recover flat files or an old server."
"They set me up as a vendor, not as a client. So sometimes I end up in the wrong portal and I'm doing vendor things instead of client things, and I didn't realize that right away. Once I figured it out I just changed my favorites on my desktop to go to the client-side."
"The pricing model that they recently changed to is a little bit complicated, and the biggest area for improvement is a better way of figuring out how to price it."
"When you are ordering hardware appliances, they have to be delivered from America. In the past, hard drives on the appliance have been simple SSD drives that are installed. However, they don't have a local supply for the SSD drives in the UK. They have to be exported from the US, arrive, and then I have to go and install them. Then, they will rebuild it from their side of things. However, I could order that same SSD drive online and get it the next day. So, I have to wait days for things to come when I could get the exact same drive the next day in the UK, if I wanted to. That causes a bit of a problem. I don't know how many businesses they have in the UK, but I do think that having to import stuff from the US is a time-consuming problem. If there was a holding in the UK, then we wouldn't have that delay in time."
"Having options to replicate between their data centers, once the data is offsite, would be an improvement that they could make."
"The only thing I would suggest, and I have talked to my manager about it already, is that they should have a direct backup-to-cloud solution. It should be something that does not require me to do an image backup, and then individual file and folder backups, to be able to restore individual files."
"I would like to be able to limit the bandwidth in cases, for example, where we are uploading the backup."
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Acronis Cyber Protect is ranked 5th in Cloud Backup with 117 reviews while Infrascale Backup & Disaster Recovery is ranked 27th in Cloud Backup with 11 reviews. Acronis Cyber Protect is rated 8.2, while Infrascale Backup & Disaster Recovery is rated 9.2. The top reviewer of Acronis Cyber Protect writes " Good backup solution but challenges with the stability". On the other hand, the top reviewer of Infrascale Backup & Disaster Recovery writes "If the physical hardware has a problem, then we can utilize this appliance, turn on the virtual machine, and carry on running the business while correcting the issue". Acronis Cyber Protect is most compared with Veeam Backup & Replication, Veeam Backup for Microsoft 365, Acronis Cyber Protect Cloud, Azure Backup and Commvault Cloud, whereas Infrascale Backup & Disaster Recovery is most compared with Veeam Backup & Replication and Commvault Cloud. See our Acronis Cyber Protect vs. Infrascale Backup & Disaster Recovery report.
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