We performed a comparison between Akamai App and API Protector and Citrix Web App and API Protection based on real PeerSpot user reviews.
Find out in this report how the two Web Application Firewall (WAF) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."I can attest to its benefits in terms of understanding and mitigating threats...The solution's technical support team seems to be pretty responsive."
"It is scalable for DDoS."
"The product is user-friendly."
"The CDN and the WAF features are the best."
"The dashboard is the most interesting feature of the Akamai portal where you can have a detailed analysis of all the attacks that are happening. You can drill down an issue and see exactly what is happening, who are the bad guys attacking your website, and how Akamai is protecting the website. That is the most valuable feature."
"The most valuable feature is the custom rules feature. This is because many of our customers require a lot of custom rules. Because it's a very customized project for our customers, I think they have the best of everything already."
"They have a fantastic tool for analyzing and viewing your traffic."
"The features are powerful and better than F5."
"Citrix is good for application protection."
"The solution's technical support is good."
"The advantage of Citrix Web App and API Protection is just its graphic user interface for beginners. The solution is nothing special, but we have to use it for the corporation. Another advantage of Citrix Web App and API Protection is that we have our copy to test things and get the know-how of it."
"The web application firewall which protects our services on the internet, and then of course services like our ability to provide high availability for the services we are offering are the most valuable features."
"The stability is good. If there is a problem, the load will be shifted to other sites automatically, which has been a good experience for us."
"When our primary link goes down I can still get to my Cisco devices and the NetScaler devices on-prem because of the SDN solution. If the internet connection at one of the branches goes down, we can still route them, they still get internet based on the SDN solution through one of the other sites. They can carry on working."
"Citrix Web App API Protection allows you to enable a blocking mode"
"The work balancing applications are the most valuable feature."
"It would be better if there weren't any issues with latency. We had latency issues, but I think they are all solved now."
"Customer support has room for improvement."
"In terms of precedence of Akamai rules, the last one is implemented. That is the one that is operational. If two rules contradict, the last one is implemented. We had a clash, but it was really tough to find that out. I would like to have a rulebook because, in their architecture documentation, it is not mentioned anywhere that if two rules clash, the last one works, and if it does not work, then what to do. This is something we were debating today with their tech support. With AWS, we get documents for the issues so that they do not occur in the future. Akamai's support and knowledge base needs to be improved."
"The custom rules must be improved."
"Akamai needs to focus on quickly responding to risks, even those that may potentially be of zero threat..Maybe some of the documentation is a little confusing. They have a lot of different places where you can go to get information, and some of the information is quite out of date."
"One area where Akamai can improve is the captcha part. Cloudflare provides a captcha if there are a certain number of threats. For example, I can assign that if there are 10 requests within a second from a single IP, it should send a captcha to the user. The user should fill in the captcha, and only after that, the user should be able to access our website. This captcha feature should be built into Bot Manager. I love this captcha feature of Cloudflare."
"If we talk about application layer attacks, including WAF, CloudFlare is leading. Akamai can focus a bit more on the application layer attacks and how to protect them."
"Support and the pricing need to improve."
"The reporting is not so good. They don't have an application to connect the logs."
"The solution's pricing is a big concern and should be improved."
"The user interface could be more friendly. Some wizards and other documentation for administrators, as well as some use cases, helps us to understand the solution."
"Citrix Web App and API Protection could improve in the area of licensing"
"The setup was not simple."
"An area for improvement in Citrix Web App and API Protection is for it to give real-time notifications and alerts. It would be practical if the solution warns you if there's an attack or if the load or traffic volume increases or decreases. An additional feature I'd like to see in Citrix Web App and API Protection is a prediction or artificial intelligence on what is happening, for example, attacks."
"The product could be improved by making it easier to use and easier to implement."
"Their upgrades are not very backward compatible, and sometimes they mess up."
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Akamai App and API Protector is ranked 8th in Web Application Firewall (WAF) with 27 reviews while Citrix Web App and API Protection is ranked 18th in Web Application Firewall (WAF) with 11 reviews. Akamai App and API Protector is rated 8.4, while Citrix Web App and API Protection is rated 8.0. The top reviewer of Akamai App and API Protector writes "Easy to learn and gives us a report of traffic". On the other hand, the top reviewer of Citrix Web App and API Protection writes "Affordable, provides advanced features, and protects applications". Akamai App and API Protector is most compared with Cloudflare Web Application Firewall, Microsoft Azure Application Gateway, AWS WAF, Prolexic and AWS Shield, whereas Citrix Web App and API Protection is most compared with F5 Advanced WAF, Azure Front Door, Fortinet FortiWeb, AWS WAF and Imperva DDoS. See our Akamai App and API Protector vs. Citrix Web App and API Protection report.
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