We performed a comparison between AlertSite and Runscope based on real PeerSpot user reviews.
Find out what your peers are saying about Postman, F5, SmartBear and others in API Monitoring Software."There are custom reports available along with the inbuilt reports."
"The best feature of AlertSite is that it shows you a visual graph and also sends you notifications about errors, so you get immediate notifications about errors which means that your support team can start taking steps and more quickly make sure the site is up and that customer experience isn't interrupted in terms of using your system and your products. AlertSite is a very good tool. It's user-friendly, and you can see everything on the dashboard. Configuring it is also easy."
"I found multiple features in AlertSite that I like. One is data monitoring history, for example, a history of the blackouts and the data. Sometimes, there's a glitch in the application that AlertSite can capture, and the tool notifies you about that glitch. It also identifies issues that could happen in the future. AlertSite is also a fast tool that you can use to monitor on-premise servers, internal applications, and even global applications. The data is available on a single UI in AlertSite, so there's no need to monitor and click on different applications or URLs. I also love that the tool is quite user-friendly, apart from being fast."
"If there are any issues, it triggers an alert within 30 seconds. When it triggers the alert, we go ahead and check it immediately. The alert is triggered on a real-time basis."
"This solution has numerous advantages. It's extremely simple to configure. Either digital monitors or single-URL monitors are simple to configure and build."
"You can run it off the cloud and against different data centers. That's one of the plus points for most people for this product, as opposed to some other solutions."
"As we have the APIs scheduled, we use the notifications. We know the exact moment it is breaking something that might impact the customer system, that might result in a feature not working. We know "in advance" and we can fix it before the customer notices. It helps us to be more proactive."
"We can receive an email and slack notifications if tests are failing/passing."
"It helps us verify that production deployments do not break the features our customers use."
"We have the ability to populate environment variables using scripts. This allows us to keep the configuration mostly dynamic and avoid a lot of manual updates when something changes."
"Environment initial variables allow our team to run tests against multiple environments on the fly."
"We utilize modular tests based on environment variables. These have saved QA a lot of time when setting up our back-end automation."
"Valuable features include: Being able to add tests as sub-tests in a parent test for regression testing; notifications for tests that pass/fail; being able to customize expected results with assertions; being able to set tests to run daily."
"One area that needs improvement in AlertSite is the slow UI. I'm using the classic UI because it's quite user-friendly, or in human-readable format, but it's a little slow. It takes time to load all the monitors, so if that could be sped up, that would be helpful. The AlertSite support team also needs improvement in terms of availability. Most of the agents in the team aren't available 24 x 7, so if there's something you need to discuss, you need to tell the support team ahead of time to schedule it. Multiple times, when a case comes up during weekends or whenever my team is doing an update, support needs improvement, availability-wise. I use AlertSite for synthetic monitoring, so whatever is available right now is okay, but if I want to request a new feature on a website, currently, the UI refreshes automatically. I would like to have the option on AlertSite to configure that manually. The UI auto-updates every few minutes, so if I can control that manually, that would be helpful."
"What needs improvement in AlertSite is the documentation, particularly the lack of documentation. If there's a specific activity you want to do, you can't even find information on how to do it, so you have to contact the AlertSite support team to assist you, and only then would the issue be resolved. At the moment, it's not easy to find or get full documentation on how to deal with different issues. You always have to go back to AlertSite support and get help. The documentation for AlertSite could be improved and it's what I'd like to see in the next release of the tool because at the moment, the documentation isn't complete, so you'll have to contact support, but contacting support isn't an issue because the team responds to you quickly."
"I would like the ability to get more data points with regard to some of the unique requirements that we have."
"It is not compatible with all of the product platforms that we use."
"AlertSite sometimes triggers false alerts or fake alerts, which needs to be rectified. When we see an alert and go ahead and run certain tests on it, the test always passes. However, on the main screen, it shows up as critical. Therefore, the false alert needs to be fixed."
"Reliability. I would like to see more money invested in disaster recovery testing of the application. The product should be hosted across several AWS regions so if there are issues with an EC2 instance in a particular region, the whole application won't be affected. Once or twice a year there are issues with AWS that causes the reliability of the application to suffer."
"I've noticed, once or twice, when there were some updates pushed by Runscope, at times it didn't refresh the pages. I was running it, there were multiple tests running at the same time, and it didn't update the webpage I was looking at. So I had to refresh it manually. Occasionally, it still happens."
"the built-in editor for the scripts can be improved a lot. Instead of making such a basic editor, maybe include a little more so it is easier to look at things and debug."
"Needs the ability to create code which runs before and after API tests."
"The user interface requires a lot of clicking around."
"We would like to be able to select the actual time a test will run automatically. It appears that you can set up the automatic schedule, but the test runs based on the last time it ran and not a time you select. Since we want these tests to run in the middle of the night, it would be nice to be able to select that."
"If triggering test bucket via trigger API, there is no option to see if the tests which were triggered passed or failed."
"We would like to have an improved ability to share a set of tests across different environments (e.g., dev, stage, and prod)."
Earn 20 points
AlertSite is ranked 3rd in API Monitoring Software with 5 reviews while Runscope is ranked 4th in API Monitoring Software. AlertSite is rated 8.0, while Runscope is rated 8.8. The top reviewer of AlertSite writes "Quickly triggers alerts, fast and user-friendly, and makes data available in a single UI". On the other hand, the top reviewer of Runscope writes "Enabled us to set up automatic regression tests that cover everything we need to monitor". AlertSite is most compared with Dynatrace, Datadog, ITRS Geneos and New Relic, whereas Runscope is most compared with Postman.
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