We performed a comparison between Amazon Elastic Load Balancing and Citrix NetScaler based on real PeerSpot user reviews.
Find out in this report how the two Application Delivery Controllers (ADC) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Security and monitoring for high-performance applications are some of the top features."
"It is straightforward to deploy."
"The solution offers good load balancing."
"It is a very scalable solution in which you can add more servers instantly."
"It has very good features. It is very configurable. Security with TLS, et cetera is also very easy."
"The solution is very well integrated into Amazon's services."
"The most valuable feature of Amazon Elastic Load Balancing is scaling."
"Amazon Elastic Load Balancing transfers the data securely from servers to users and splits the traffic based on peak times."
"For desktop application management, I recommend the NetScaler edition. This product is like a Swiss army knife. Citrix NetScaler ADC supports the education front-end."
"The NetScaler appliance has provided a lot of customers with greater high availability for their enterprise applications within a single site and across multiple locations."
"I can turn on features without actually owning a license. I can test them out, I can use them for a while, and then I can be licensed up. That's awesome. I don't have to have a license immediately before I can start to deploy things rapidly, rapid deployment is a plus."
"The load balancing and VPN features are most valuable. AAA authentication is also valuable."
"Citrix NetScaler offers robust security features, including SmartAccess and customizable policies, making it a reliable choice for safeguarding user data."
"I found that the GUI was very easy to to navigate. If you were looking for something, it was fairly easy to find. There's a lot of third-party documentation and information available online as well."
"Easy, user-friendly setup with content switching and integrated caching features."
"The most valuable feature is load balancing."
"We faced some issues with the health check."
"The solution needs to guarantee stability because multiple loads behind a load balancer can cause service unavailability."
"One issue that we faced with ALB was that leaf-level certificate validation was not happening. It is not that user-friendly in that aspect."
"The reporting could be simplified so that the client sees a report of what they cached at the end of the month and the number of hits. It should have metrics above and beyond their Google analytics, etc. You can't do that with the solutions from AWS. You have to build sophisticated cloud trails, reports, dashboards, etc. The setup is significant, and it's hard to manage. You'll need to hire someone or pay a consultant on a regular basis to manage it, and it's not for the faint of heart."
"The machines created by Amazon Elastic Load Balancing have different IP addresses, which we are not able to whitelist or predict."
"They should improve the solution's pricing."
"It would be good if we had a product that integrates well with third-party vendors. Some of our customers want a multi-cloud solution. They don't want to be tied up to or be in just one cloud."
"The product's stability is an area with a slight shortcoming, which can be improved."
"I feel that Citrix NetScaler's customer support needs to improve."
"Technical support sometimes takes a little longer because of the multilevel ticket priority."
"The technical support could be improved. They do not respond or assist customers in a timely manner."
"Technical support could be improved."
"This is an expensive solution."
"In terms of what could be improved, I would say the user interface because sometimes it can be complicated."
"They can improve the scalability and the multi-tenancy feature. We recently tried to configure an authentication, and we ran into some issues while using the web-based GUI. It was very slow when you log in with your credentials in the web-based GUI. Each time we clicked on the menu, it tried to do the authentication. It works properly in the console."
"Too many bugs in the software and it's always difficult when you need to update."
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Amazon Elastic Load Balancing is ranked 11th in Application Delivery Controllers (ADC) with 9 reviews while Citrix NetScaler is ranked 2nd in Application Delivery Controllers (ADC) with 85 reviews. Amazon Elastic Load Balancing is rated 8.4, while Citrix NetScaler is rated 8.4. The top reviewer of Amazon Elastic Load Balancing writes "A tool that offers its users resiliency, high availability, and a great scalability". On the other hand, the top reviewer of Citrix NetScaler writes "Optimizing application delivery and ensuring robust network performance with its excellent stability and comprehensive load-balancing capabilities". Amazon Elastic Load Balancing is most compared with Microsoft Azure Application Gateway, HAProxy and NGINX Plus, whereas Citrix NetScaler is most compared with F5 BIG-IP Local Traffic Manager (LTM), Microsoft Azure Application Gateway, Fortinet FortiADC, HAProxy and Radware Alteon. See our Amazon Elastic Load Balancing vs. Citrix NetScaler report.
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We monitor all Application Delivery Controllers (ADC) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.