We compared Apache JMeter and Tricentis NeoLoad based on our user's reviews in several parameters.
Apache JMeter and Tricentis NeoLoad both excel in load testing capabilities and robust reporting features. Apache JMeter offers more extensive customization options and protocol support, while Tricentis NeoLoad is praised for its ease of use and superior customer service. Users suggest that Apache JMeter could improve its user interface and documentation, while Tricentis NeoLoad users desire better integration options and software stability.
Features: The valuable features of Apache JMeter include its versatility in load testing, robust reports and graphs for analysis, excellent support for various protocols, a user-friendly interface, and extensive customization options. On the other hand, Tricentis NeoLoad offers ease of use, intuitive interface, excellent support for load testing and performance monitoring, advanced reporting capabilities, seamless integration with other tools, and efficient handling of complex and large-scale tests.
Pricing and ROI: According to user feedback, the setup cost for Apache JMeter is not mentioned, indicating a smooth and hassle-free process. On the other hand, Tricentis NeoLoad also has a straightforward setup and the pricing is considered reasonable. Both products have easy-to-understand licensing processes., Apache JMeter demonstrated positive outcomes for return on investment, including improved testing processes and cost savings. Tricentis NeoLoad also provided a favorable return on investment, adding value to businesses.
Room for Improvement: In terms of room for improvement, Apache JMeter could benefit from enhancements in its user interface and documentation, particularly for beginners. On the other hand, Tricentis NeoLoad could use improvements in various areas including documentation, user interface design, integration options, and software stability.
Deployment and customer support: Apache JMeter and Tricentis NeoLoad have different user reviews regarding the duration required for establishing a new tech solution. Apache JMeter users mentioned three months for deployment and a week for setup, while Tricentis NeoLoad users mentioned three months for deployment and one week for setup or one week for both deployment and setup., Apache JMeter's customer service is praised for being helpful, reliable, and responsive. Customers appreciate their knowledge and prompt responses. Tricentis NeoLoad's customer service is commended for its promptness, professionalism, and efficient query resolution. Users are satisfied with the level of assistance received.
The summary above is based on 66 interviews we conducted recently with Apache JMeter and Tricentis NeoLoad users. To access the review's full transcripts, download our report.
"Due to process automation, I don't have to prepare reports, making it the perfect solution."
"Apache JMeter is quite flexible."
"The performance of the solution is excellent."
"JMeter's most valuable feature is the RegEx Extractor."
"This solution is easier to use than any other tool in the market; there is not even a requirement to learn a lot of scripting in order to use it."
"It gives accurate results and recommendations that we can implement to enhance the performance of websites."
"The most valuable feature of this solution is being able to launch many requests and scheduling simulating human interactions with the application."
"A lot of things are valuable. It is free. It has a lot of features, such as report generation and integration with CI/CD, which makes it very competitive with the other paid solutions available in the market. It is a good solution."
"The solution's setup was straightforward."
"The licensing cost is very less for NeoLoad. It is user-friendly and easy to understand because they have created so many useful functionalities. When I started working with this tool, we just had to do the initial assessment about whether this tool will be able to support our daily work or not. I could easily understand it. I didn't have to search Google or watch YouTube videos. In just 15 to 20 minutes, I was able to understand the tool."
"Tool for load testing and performance testing with good API support and good technical support. Tricentis NeoLoad is absolutely stable and scalable."
"We appreciate that this solution is very user-friendly, even if the user does not have a lot of protocol knowledge and experience."
"Learning-wise, it's pretty straightforward and flexible because if the person has little knowledge of performance testing and the process, they can definitely easily grab the knowledge from NeoLoad."
"The stability is okay."
"I feel that the codeless part, the dynamic value capture part is quite easy in NeoLoad compared to other tools."
"I like the solution’s performance and integration. Also, the tool’s help center is very responsive and helpful. They have always helped me within a short duration of time."
"Apache JMeter's UI can be made more colorful."
"If JMeter could integrate with the EPM solution, it would be great. It could also be improved by offering more integrations for security. For example, most applications are secure with OpenID Connect protocols."
"At times when we overload the application, it gets stuck...After the solution gets stuck due to overloading, we have to restart our computers. In short, the solution keeps crashing."
"I sometimes found the documentation to be not as explanatory as I would've liked it. In the cases that I can think of, I was looking for a rather hand-holding approach with Step A, B, and C, but then I realized that with a product that is open source like this, you can't do handholding. That is because there are so many different uses and different unique environments and setups for it, but I remember thinking a few times that if they only just said this."
"What needs improvement in Apache JMeter is the very high load requirements when you want to scale it beyond certain thresholds. For example, small to mid-range testing is very easily done with Apache JMeter, but if you scale and increase the load, then it would be a problem because the tool consumes a lot of resources, probably because Apache JMeter provides an enriched UI experience, so it consumes a lot of memory and requires high CPU usage. This means you have to manage your infrastructure, or else you'll have high overhead expenses. As Apache JMeter is a heavyweight tool, that is an area for improvement, though I'm unsure if Apache can do something about it because it could be a result of the way it's architected. What I'd like to see from Apache JMeter in the future is for it to transition to the cloud, as a lot of cloud technologies emerge around the globe, and a lot of people prefer cloud-based solutions or cloud-native tools. Even if a company has a legacy system, it's still possible to transition to the cloud. I've worked with a company that was an on-premise company that moved to the cloud and became cloud-native. If Apache JMeter could transition to the cloud, similar to k6, then it could help lessen the intense resource consumption that's currently happening in Apache JMeter."
"It will be much easier, and beneficial for the individual to run it on their own machines rather than having a high-end infrastructure, more CPUs, or more memory that has been consumed by Apache JMeter."
"It has some proxy-based dependencies which require specific proxies to be set up or disabled, which causes problems."
"JMeter is lagging when it comes to GUI performance testing because we need to install some third-party plugins for recording the GUI script, and the performance isn't very reliable."
"An area for improvement in Tricentis NeoLoad is its price, as it has a hefty price tag."
"NeoLoad can improve the correlation templates, which are specific to frameworks. There's room for improvement in that area."
"Most people focus on HTTPS or TCP, but it would be good to have support for a variety of different protocols."
"It needs improvements in the UI. It's currently not as friendly as it should be."
"We would like NeoLoad to be able to support more protocols. Testing can also be a little tricky at times."
"Support wasn't able to solve a technical issue."
"The solution can be improved by introducing a secure testing feature."
"I didn't like much of the support that you get from the Tricentis group unless it was after it integrated with Tricentis; the support is not that good."
Apache JMeter is ranked 1st in Performance Testing Tools with 82 reviews while Tricentis NeoLoad is ranked 3rd in Performance Testing Tools with 61 reviews. Apache JMeter is rated 7.8, while Tricentis NeoLoad is rated 8.2. The top reviewer of Apache JMeter writes "It's a free tool with a vast knowledge base, but the reporting is lackluster, and it has a steep learning curve". On the other hand, the top reviewer of Tricentis NeoLoad writes " Maintenance will be easy, pretty straightforward to learn and flexible". Apache JMeter is most compared with BlazeMeter, Postman, Katalon Studio, OpenText LoadRunner Professional and ReadyAPI, whereas Tricentis NeoLoad is most compared with OpenText LoadRunner Professional, OpenText LoadRunner Cloud, Tricentis Tosca, BlazeMeter and Tricentis Flood. See our Apache JMeter vs. Tricentis NeoLoad report.
See our list of best Performance Testing Tools vendors and best Load Testing Tools vendors.
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