We performed a comparison between AppDynamics and ITRS Geneos based on real PeerSpot user reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Comparison Results: AppDynamics stands out for its extensive range of features, including the ability to monitor applications of different technologies, release management capabilities, and business insights. ITRS Geneos, on the other hand, is highly customizable and flexible, with real-time data monitoring and reasonable pricing. However, it lacks a mobile app and needs improvement in dashboarding and cloud monitoring. AppDynamics is preferred overall for its comprehensive features.
"After a major incident, root cause analysis is conducted and, most of the time, we understand what caused the incident and how it can be prevented from happening again."
"We set up alerts recently so we can fix any issues more quickly in production."
"AppDynamics has been stable."
"The solution helps us save a lot of time on certain tasks."
"It is used to test customer behavior on a website."
"This solution is easy to use and very powerful, it is a complete tool for us."
"Provides monitoring more around business processes versus just servers, applications, etc. E.g., with complex systems, where a business process passes across multiple applications, the business needs us to monitor the heath of the process, not just a segment of the application."
"This solution not only provides answers but also provides sensor data. This allows us to quickly resolve issues that developers may take a long time to solve."
"This solution has helped provide relief to existing Level 2 teams, allowing them to focus efforts on in-depth problem analysis."
"ITRS can define rules to alert when certain parameters that you monitor breach a threshold. Rules can be configured to fire recovery actions automatically to clear the alert"
"It enables us to monitor application processes, to do log-monitoring on a 24/7 basis, to do server-level monitoring - all the hardware parameters - as well as monitor connectivity across applications to the interfaces."
"The built-in plug-ins allow administrators to easily configure monitoring components for market data systems such as Thomson Reuters Enterprise Platform and SRLabs Wombat (formerly NYSE)."
"The solution's log monitoring and alerting mechanisms are very user-friendly and easy to plug and play."
"Tons of default modules which are available out of the box"
"The ability to build integrations to tools that are not monitored out of the box is the most valuable feature."
"Real-time log monitoring with desktop alerts is valuable as it tells us immediately when there is an issue."
"The AppDynamics installation process needs to be more straightforward. Deploying the product is also tricky."
"The integration ability of AppDynamics with other performance testing tools is an area with shortcomings where improvements are required."
"The documentation and training material have room for improvement."
"The integration part in AppDynamics with other systems is an area with a little difficulty, especially when it comes to the configuration area. The integration of AppDynamics with other products takes a lot of time."
"We constantly need to improve our alert mechanism because we get a lot of false-positive alerts. These are not real errors. In addition, for end-user monitoring, sometimes, we are not able to catch all user activities. Because of not being able to follow the user activity from the start to the end, we are missing out on the performance issues."
"I would like them to change their business model for scalability to accommodate growing companies. The business model should be more flexible."
"The Log Analytics feature is a bit complicated."
"The solution's user interface should be improved."
"Their cloud monitoring solution needs to be improved. I have already given them the feedback that it's not capable of meeting the latest technology needs."
"We all look at the same things - CPU, disk space, paging stats, service status with RAG status on each. That could be provided straight out, saving significant time."
"Mobile phone integration is probably not as rich as it could be."
"The ITA, the post-incident analytics, could be improved."
"There is a part of the rules for monitoring alerts. I want to understand more about how to choose the samples and the requirements for the rules. That is the part that I want to understand better and get better training for."
"There is one drawback to using lightweight data collection: we lack the feature of observability based on time series, such as historical model data. This makes it difficult to view data in ITRS. ITRS needs to improve this feature."
"ITRS have started to make some major changes that we haven't taken on board yet, in the creation of dashboards and more visibility of the metrics that we collect. At the moment, that's something that's lacking, but I know they have addressed it. Still, it’s not that easy to create stuff to help with visibility and dashboarding in Geneos."
"The deployment method for upgrading is a bit tricky. It takes a little bit of manual effort. If that could be a bit more automated, it would help us a lot."
AppDynamics is ranked 5th in Application Performance Monitoring (APM) and Observability with 154 reviews while ITRS Geneos is ranked 11th in Application Performance Monitoring (APM) and Observability with 57 reviews. AppDynamics is rated 8.2, while ITRS Geneos is rated 8.2. The top reviewer of AppDynamics writes "Very good real-time monitoring capabilities, deep problem diagnosis, and transaction mapping". On the other hand, the top reviewer of ITRS Geneos writes "The flexible dashboard sets it apart from competing tools, but it's costly and lacks scalability". AppDynamics is most compared with Dynatrace, Elastic Observability, Datadog, Splunk Enterprise Security and ThousandEyes, whereas ITRS Geneos is most compared with Dynatrace, Grafana, Prometheus, Datadog and Splunk Enterprise Security. See our AppDynamics vs. ITRS Geneos report.
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