We performed a comparison between Appium and Salesforce Platform based on real PeerSpot user reviews.
Find out in this report how the two Mobile Development Platforms solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Appium helps me to do as much as much as I want to."
"The most valuable features of Appium are the in-built functionality, which we can use in our code. For example, move back, move front, navigate one page before, and navigate one page ahead. You can do this by using the in-built functions from Appium."
"It has great documentation and excellent community support."
"The solution is stable."
"We do not need to pay for the solution. It’s free."
"Appium provides a record-and-play option, and the commands are the same as those that Selenium uses. So a person who has some exposure to Selenium will be able to write a piece of code in Appium."
"The best feature of Appium is that it allows you to inspect the element. With the Appium Inspector, you don't have to install another application to do the inspection. I also like that Appium has Android device connectivity. Currently, most people use Appium as automation software, and I haven't found any other tool that's more powerful than Appium."
"Appium's best feature is that it supports multiple frameworks."
"The most valuable features of the Salesforce Platform are the ability to manage customers' data, many report filtering options, and consolidation."
"The most valuable feature is ease of use."
"What I like about the Salesforce Platform, in particular, its enterprise edition is that apart from its many features, you can have a wider view of the customers, a 360-degree view. I also enjoy managing opportunities in the Salesforce Platform a lot because it's easier and gives you a wider view, compared to HubSpot."
"Scalability-wise, I rate the solution a ten out of ten...I rate Salesforce Platform's technical support a ten out of ten."
"The standard sales and marketing tools that Salesforce provides on the platform are the most valuable."
"The most valuable aspect of the solution is the unit coordination between sales and marketing when it comes to lead management."
"The queue management of the solution is its most valuable aspect."
"A great platform to import, manage and save customer data."
"The user interface needs improvement because there are issues when setting up environment variables."
"One thing which can be really helpful is that there is some kind of a recorder made available rather than scripting everything."
"Support-wise, it could be better."
"It needs to accommodate applications that use React.js and AngularJS."
"The setup and installation were a problem for us at first."
"Appium could improve by enabling record and run techniques similar to what they have in other licensing tools, such as Micro Focus. We have to all write the code, and then we can proceed."
"What needs improvement in Appium is its documentation. It needs to give more context on the libraries that Appium is using under the hood. For example, my team is using Appium for Android automation, and a lot of times, I feel that there's functionality that's available through the Appium interface, that exists within the UIAutomator, but there aren't a lot of useful or helpful resources on the internet to find that information, so it would be good to have some linkage with the underlying platform itself. Another room for improvement in Appium is that it's buggy sometimes. For example, at times, there's a bug in the inspector application that doesn't allow me to save my desired capability set, so it would be nice to get that bug fixed, but overall, Appium is a good tool. The Touch Actions functionality in Appium also needs improvement. For example, if I want to initiate a scroll on the device that I'm running Appium on, sometimes Swipe works, but in other situations, I have to explicitly use action chains, so I'm not too sure what's the better approach. What I'd like to see in the next version of Appium is a more intelligent and more intuitive AppiumLibrary, in terms of identifying menus and scroll bars, etc., because right now, I'm unsure if I have to do a lot of export reversals to get to the elements I'm looking for. It would be nice to have some functionality built in, which would allow me to easily get those exports."
"There is always a concern about the amount of code that is required to enhance the automation process. The idea of having less code or no code is what we would like to see in future updates."
"There's a learning curve. It was a bit hard to understand the logical way of working with it, just at the beginning."
"Reporting could be better. Reporting is Excel-based, and it has sucked since the inception of the company. That's why I was excited about the fact of them bringing MuleSoft into the fold and Tableau."
"They need an easy way of getting details and then adding to it and then being able to do it in a more simplified way"
"Simplification is something it needs. Every time you get the engineers involved, they make things a little too complicated. It might be more beneficial to simplify everything for quick and easy reference."
"The reporting for Salesforce could be approved. It is a manual process and it would be useful to have a guide or videos on how to generate reports or any other cool things that you could do with the platform."
"Salesforce Platform could improve by having better integration with Microsoft Azure. For development, we use Microsoft Azure and there was proper integration between the two solutions. We had issues with the customer and they were logged into the Salesforce Platform. We did not have any good way of integrating those issues into the R&D. The R&D mainly uses Microsoft Azure."
"I have found it takes an exceedingly long time to put opportunities or clients in the system. If I have an opportunity that I need to put in the system it could take approximately 10 minutes. This is a lot of time when you have multiple opportunities to put in. There are other tasks to do that are required by supervisors, such as forecasts. What I have done to save time is I did not input as much detail as I could have because I knew it was going to take me an hour to get five leads in."
"This platform is indeed on the expensive side."
Appium is ranked 7th in Mobile Development Platforms with 25 reviews while Salesforce Platform is ranked 3rd in Mobile Development Platforms with 81 reviews. Appium is rated 8.0, while Salesforce Platform is rated 8.2. The top reviewer of Appium writes "It's easy to launch applications". On the other hand, the top reviewer of Salesforce Platform writes "Reliable with good reporting and custom dashboards". Appium is most compared with Tricentis Tosca, Katalon Studio, Perfecto, Xamarin Platform and Ionic, whereas Salesforce Platform is most compared with Microsoft Power Apps, Oracle Application Express (APEX), Microsoft Azure, Appian and OpenShift. See our Appium vs. Salesforce Platform report.
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