We performed a comparison between Arcserve SaaS Backup and Commvault Cloud based on real PeerSpot user reviews.
Find out what your peers are saying about Commvault, Veeam Software, AvePoint and others in SaaS Backup."In terms of data recovery, both the performance and reliability have been excellent."
"When an interruption takes place due to an incident, the signaling and notification are very extensive."
"We have multiple workloads, including SQL, Oracle, SAP HANA, especially Sybase, as well as file systems, VMs, and Exchange mailboxes. Commvault provides very good support for them."
"The most valuable feature is the deduplication ratio. It saves most of our space and reduces the network traffic."
"IntelliSnap for snapshot collection is one of the most efficient and easiest ways to back up large amounts of data."
"It's an enterprise product. It's a stable product. We have good support. Almost all databases are in the scope."
"We use Commvault Command Center for backups and restores and for the creation of new clients. We use it for other functionalities as well. In terms of VMware, I can go directly to the Command Center, enter VMware, and I can search it directly. Command Center is very useful and it can be used for more advanced techniques."
"Restoring is very fast. In testing, I did a restore for a single item from a mailbox. Within a minute, I had the message back in my mailbox. So, it didn't take hours or days. Obviously, there will be a limit. If we suddenly go into DR and have to restore five terabytes of emails for people, then it will take a couple of days, which would be acceptable. For general usage, where we have to do the odd restore, we have never had issues. It happens within minutes."
"The user interface is very easy to navigate."
"They should include the capability to back up on-premises environments."
"When we send a query to Commvault, they take a long time to answer our questions."
"Commvault likes to be ahead of the game when it comes to merging with other platforms, but sometimes it's before they have the solution truly baked in. Office 365 is an example. I feel that my company might be a litmus test for their solution, because we have such a large environment. Some of the promised solutions that we received from Commvault were more like testing solutions. They weren't really validated, meaning they were possibilities. There have been a lot of hot fixes for the solution that we're using right now, more than we expected."
"Improved documentation and user training resources could contribute to a smoother onboarding process and more effective utilization of the platform's capabilities."
"This is not a very high standard product."
"The solution must provide deception files across the network."
"Commvault could benefit from increased automation to streamline processes and enhance predictability."
"There is room for improvement in its user interface and web console, called Command Center. They are improving it every year so if they continue in that direction, I think it will be a very reliable console."
"Suppose I am restoring a particular file. If I want to restore the permissions only from that particular folder, that is not possible. I have to restore all the data for that particular folder. If there was an option to just restore the permissions, that would be better."
Arcserve SaaS Backup is ranked 13th in SaaS Backup with 1 review while Commvault Cloud is ranked 1st in SaaS Backup with 104 reviews. Arcserve SaaS Backup is rated 9.0, while Commvault Cloud is rated 8.6. The top reviewer of Arcserve SaaS Backup writes "Provides ease of configuration and good technical support services ". On the other hand, the top reviewer of Commvault Cloud writes "Provides excellent visibility and helps reduce costs and time". Arcserve SaaS Backup is most compared with Keepit, Veeam Backup for Microsoft 365 and Datto SaaS Protection, whereas Commvault Cloud is most compared with Veeam Backup & Replication, Rubrik, Veeam Backup for Microsoft 365, Azure Backup and AWS Backup.
See our list of best SaaS Backup vendors.
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