We performed a comparison between ArcSight Analytics and Microsoft Defender for Identity based on real PeerSpot user reviews.
Find out in this report how the two User Entity Behavior Analytics (UEBA) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The most valuable feature is the log monitoring."
"Less resource consumption in terms of memory and processing."
"The data collection and the integration with different products are valuable features."
"The correlation engine is good."
"One of the most valuable features is the alerts."
"ArcSight Analytics has improved our system and network policy monitoring."
"This solution allows us to identify connections for all users."
"This solution makes it easy to create use cases, and it is easy to move queries from use cases to the report to the dashboard."
"The feature I like most is that you can create your own customized detection rules. It has a lot of default alerts and rules, but you can customize them according to your business needs."
"Microsoft Defender for Identity provides excellent visibility into threats by leveraging real-time analytics and data intelligence."
"One of our users had the same password for every personal and company account. That was a problem because she started receiving phishing emails that could compromise all of her accounts. Defender told us that the user was not changing their password."
"Defender for Identity has not affected the end-user experience."
"It automates routine testing and helps automate the finding of high-value alerts."
"The solution offers excellent visibility into threats."
"The most valuable aspect is its connection to Microsoft Sentinel and Defender for Endpoint, and giving exact timelines for incidents and when certain events occured during an incident."
"All the integration it has with different Microsoft packages, like Teams and Office, is good."
"There is a GUI, but it is not complete and lacks functionality that needs to be performed using the console."
"The customer service could be improved, and additional integrations with other APIs could be added."
"It needs more user analytics and aggregation user queries. And it's slow. When you query over ArcSight, it is very slow."
"[There is] complexity in maintaining it and managing it. It's not easy to use. It requires a lot of training."
"I faced stability issues with Windows Operating System. The installed connectors hang if they remain idle for a long period of time."
"I would like to see orchestration."
"The reporting and the way it is worded needs to be improved in future releases. The dashboards are quite poorly designed."
"It's a difficult product to navigate, it's complex."
"One potential area for improvement could be exploring flexibility in the installation of Microsoft Defender for Identity agents."
"We observe a lot of false positives. Sometimes, when we go for a coffee break, we lock our screens. Locking the screen has a separate Windows event ID and sometimes I see it is detected as a failed login."
"And when you are working in a priority IP address, Identity is not able to know that those IPs are from the company. It sees that the IPs are from Taiwan or from Hong Kong or from India, even though they are internal IPs, resulting in a lot of false positives."
"I would like to be able to do remediation from the platform because it is just a scanner right now. If you onboard a device, it shows you what is happening, but you can't use it to fix things. You need to go into the system to fix it instead."
"The technical support needs significant improvement. Documentation for more minor issues in the form of guides or walkthroughs could help to resolve this issue. The number of tickets raised would decrease, removing some pressure from the support team and making it easier to clear the remaining tickets."
"The solution could be better at using group-managed access and they could replace it with broad-based access controls."
"When the data leaves the cloud, there are security issues."
"Defender for Identity gives us visibility, but we often get false positives from Azure that take us down the garden path. We go through 30 incidents each day and most of those are false positives or benign positive alerts. Occasionally, we get true positive alerts."
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ArcSight Analytics is ranked 16th in User Entity Behavior Analytics (UEBA) with 15 reviews while Microsoft Defender for Identity is ranked 1st in Identity Threat Detection and Response (ITDR) with 13 reviews. ArcSight Analytics is rated 7.0, while Microsoft Defender for Identity is rated 9.0. The top reviewer of ArcSight Analytics writes "It has improved our system and network policy monitoring". On the other hand, the top reviewer of Microsoft Defender for Identity writes "Offers robust protection from insider threats, but the customer support is poor". ArcSight Analytics is most compared with Securonix UEBA, whereas Microsoft Defender for Identity is most compared with Microsoft Entra ID Protection, Microsoft Defender for Office 365, Microsoft Entra Verified ID, Splunk User Behavior Analytics and Microsoft Defender for Endpoint. See our ArcSight Analytics vs. Microsoft Defender for Identity report.
We monitor all User Entity Behavior Analytics (UEBA) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
