We performed a comparison between ArcSight Logger and syslog-ng based on real PeerSpot user reviews.
Find out in this report how the two Log Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The ability to customize the solution in great detail is its most valuable features. We can customize the use cases and also have the ability to do scripting. We can personalize our dashboard as well. The scalability the solution offers is quite impressive."
"ArcSight's robustness is its most valuable feature."
"Some of the most valuable features I really appreciate are the performance, how quick the solution is, and how easy it is to create a query."
"It's an efficient solution."
"It provides in-depth information on business activities once we log into the system."
"It's a brilliant log collection tool, and it can handle hundreds of thousands of servers in a single shot to ingest the data."
"We check a lot of logs in ArcSight Logger because we're running a massive database platform."
"It's a robust, mature product and you can do some really complex operations and analytics."
"Syslog-ng has a separate config file in addition to the core configuration."
"The ability to extract and store the logs is the most valuable feature of syslog-ng."
"Syslog-ng provides easy access to all my logs. It helps me show managers and other clients precisely where an incident occurred. I also like it because you can integrate syslog-ng with multiple solutions to allow real-time monitoring."
"For us, the most valuable feature is the use of compound search for searching logs at a specific time, by a specific user, or specific behavior."
"Syslog-ng has built-in features that we can use to create alerts for a SIEM solution. It isn't a true SIEM solution, but it's sufficient for the time being."
"It would be better if the product is cheaper."
"The speed of Logger indexing and searching for certain bugs for some queries that we provide could be improved. It can handle a huge number of logs but it can be improved."
"Using the ArcSight Logger dashboard is not particularly intuitive or efficient, so it is important to be trained in its use."
"You have limited reporting capabilities and I wouldn't choose ArcSight Logger for this purpose."
"The next release should have AI capabilities."
"I would rate the technical support only 5 out of 10. The technical support is not satisfactory."
"The solution must provide readymade connectors for different applications."
"I think the ArcSight team should try to simplify legacy products for the customers, because that product is not easy to use or to work with. It needs more more competency or appeal to use. We hope Micro Focus is trying to resolve this."
"There is room for improvement in terms of observability."
"It's hard to find people who know how to use syslog-ng. I often find problems with configurations, and solutions aren't integrated correctly with syslog-ng. For example, there might be data with extra decimals, or the collector agents are incorrectly named. It isn't a problem with the solution; it's a lack of professionals."
"Syslog-ng has built-in features that we can use to create alerts for a SIEM solution. It isn't a true SIEM solution, but it's sufficient for the time being."
"There is always the potential for additional integration and protocol extensions."
"The filtering has room for improvement."
ArcSight Logger is ranked 20th in Log Management with 31 reviews while syslog-ng is ranked 16th in Log Management with 5 reviews. ArcSight Logger is rated 7.8, while syslog-ng is rated 8.6. The top reviewer of ArcSight Logger writes "A scalable and stable solution that enables users to see all the event logs in one place". On the other hand, the top reviewer of syslog-ng writes "It's a user-friendly open-source solution that can replace or augment a commercial product in some cases". ArcSight Logger is most compared with Splunk Enterprise Security, IBM Security QRadar, Elastic Security, Wazuh and VMware Aria Operations for Logs, whereas syslog-ng is most compared with SolarWinds Kiwi Syslog Server, Graylog, Grafana Loki, Logstash and Datadog. See our ArcSight Logger vs. syslog-ng report.
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