We performed a comparison between ARIS Cloud and IBM Blueworks Live based on real PeerSpot user reviews.
Find out in this report how the two Business Process Design solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The solution's most valuable feature stems from its being very easy to use, making it a very user-friendly tool."
"The cloud version has the advantage that you can work on it from anywhere."
"From a total cost of ownership perspective, running this on the cloud is more efficient than having someone in the company take care of the infrastructure."
"The most valuable feature is GUI; it is very intuitive and easy to use."
"It's very easy to collaborate with. It's very user-friendly"
"It has proved that it also works in complex circumstances."
"This solution has improved the way our organization does training."
"In terms of UX design, somebody who has not had experience with ARIS will be able to use it very easily."
"It has the ability to document in different formats. It is not tied to a specific model. You can look at it from different angles and see the intuitive nature of it. It always generates a valid diagram. You cannot create something that is not BPMN compliant."
"You can use if from your mobile device or you can be on the desktop. It doesn't matter. You are always connected. It is cloud-based, so you don't have to install anything."
"The solution is easy to operate. Also, there is an automatic mode to make the business flow. You don't have to put any lines or arrows in a decision point in IBM Blueworks Live; it's very automatic."
"It's very easy, very quick to create a process map. It has templates. The look and feel is very nice. What we want to achieve out of the process map, we can achieve it using Blueworks."
"IBM Blueworks Live is cloud-based and provides easy access to all your processes in one place."
"Valuable features include real-time modeling and design work, the ability to perform workshops with clients in real-time with the tool, and getting instant output."
"I like the two-tiered approach, that is, discover and then drill down to the main steps. You can right click and attach risk, policies, and much more. It is a user-friendly solution."
"It has a built-in capability to capture process owners and managers against processes along with other process governance roles."
"I encounter challenges, and I am using Yuri to establish principles, define rules, conduct training sessions, and offer coaching to application owners, SMEs, and individuals responsible for technologies. This aids in providing support during these migrations. Security is a consideration when migrating to the cloud. It's crucial to address potential risks and include security measures in the contract with the cloud provider. While there haven't been issues so far, acknowledging the risks is essential, especially when dealing with applications like ARIS. With the increasing capabilities and advancements in technology, many current challenges are likely to be resolved in the future. Despite security concerns, utilizing opportunities in the cloud and the internet offers significant advantages. Regarding areas for improvement, security remains a key consideration, especially when deploying ARIS in the cloud. However, this is not solely a product-specific concern but also pertains to the cloud environment. Beyond security, the strength of ARIS lies in its ability to serve as a unified repository for enterprise architecture. Having all information in one place facilitates alignment with the company's vision, strategy, and business objectives. Reducing redundancies across departments is crucial for maintaining service quality and minimizing costs. It ensures that everyone is on the same page, fostering collaboration and preventing discrepancies in information and services. While I currently use Guardis for this purpose, the concept of enterprise architecture is applicable, and ARIS stands as a valuable tool to support business processes and technology alignment within the company."
"On an enterprise level, the ability to onboard somebody quickly is cumbersome because it just has too many things in it. It's got something like a hundred or more techniques and things in it."
"It seems that there could be innovations in fostering spontaneous cooperation between departments and individuals. This extends to case management and finding new paradigms for enhancing such cooperation. While some approaches, like basic case management tools, have been tried in the past, they may not have met expectations entirely. However, ongoing efforts in administrative science are focused on these areas. Companies with innovative ideas can contribute to progress, possibly involving concepts related to trust, even within the context of web 3. There are intriguing developments in how economic and business organizations can be formed. When it comes to learning about these concepts, starting with simple examples and gradually moving to more complex ones is advisable. Begin with the basics, excluding unnecessary details that might hinder understanding. Over time, you can delve into more intricate aspects, such as Bitcoin and the Lightning Network, to gain a deeper understanding of these technologies."
"If you have multiple tiers of approvals into that update of the policy, or the process design itself, it takes ages to prepare those internal flows within the system."
"The price is quite high. This is one weak point of the solution."
"The support team of ARIS Cloud has certain shortcomings where improvements are required."
"Initial setup is rather complex. You have to find a way to isolate the complexity, and find common ground."
"ARIS' flexibility and power add a certain complexity. And if ARIS could be more streamlined, I think customers would have a better handle on what to do with it in the end. So if you're not a tech geek, you might struggle to understand what you should do with it as a customer because it's that powerful."
"I wish Blueworks Live had simulations built in, but it doesn't. It also lacks a feature of reporting; ad hoc, drag and drop reporting. A lot of senior people are always asking for reports, and there's no reporting feature within IBM Blueworks."
"IBM Blueworks is BPMN 2.0 compliant, but it does not adapt to the overarching BPMN 2.0 concepts."
"The objects that the solution creates are not unique."
"The user interface is quite easy at first but process analysts soon run into roadblocks of limited functionality, which is disappointing."
"The font size is really, really small and it's really not useful to print out process models because you cannot read what's written in different boxes. This makes it necessary for people to have access to the tool. We view licenses to see how the printing or output is. It's not very good."
"In the solution Signavio, they have a customer journey mapping feature that should be added to IBM Blueworks Live. It's valuable to map or document the customer journey to identify the pains and opportunities in this process."
"The solution is a very basic discovery product so it doesn't have that much modeling capability. This can be improved."
"We would like the ability to add additional custom colors. We would like to color additional items to add notes to the blueprint."
ARIS Cloud is ranked 17th in Business Process Design with 12 reviews while IBM Blueworks Live is ranked 12th in Business Process Design with 20 reviews. ARIS Cloud is rated 8.2, while IBM Blueworks Live is rated 8.2. The top reviewer of ARIS Cloud writes "There has been a dramatic improvement in the ease of use as well as the accessibility and interconnectivity of information". On the other hand, the top reviewer of IBM Blueworks Live writes "An easily scalable and affordable solution that enables users to document and digitize processes with ease". ARIS Cloud is most compared with ARIS Architect and Designer, SAP Signavio Process Manager, Sparx Systems Enterprise Architect, MEGA HOPEX and Salesforce Platform, whereas IBM Blueworks Live is most compared with Visio, SAP Signavio Process Manager, Lucidchart, Camunda and Sparx Systems Enterprise Architect. See our ARIS Cloud vs. IBM Blueworks Live report.
See our list of best Business Process Design vendors.
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