We performed a comparison between Auth0 and Symantec VIP Access Manager based on real PeerSpot user reviews.
Find out in this report how the two Access Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The most important thing for me is compliance. Everything that they have developed in Auth0 is already certified by many regulators such as ISO. So, we do not need to take care of that. We have the shared responsibility model to share assets with other products we are using in the cloud."
"I simply use the JWT from the client on the server side to process requests and push updated profile data to a database/queue as needed and end the process without having to persist data in the web server (sessions)."
"The most valuable feature is that it is simple to integrate, irrespective of your codebase."
"It's a very powerful platform. It has the ability to do the usual stuff, according to modern protocols, like OIDC and OAuth 2. But the real benefit of using the platform comes from its flexibility to enhance it with rules and, now, with what they call authentication pipelines. That is the most significant feature, as it allows you to customize everything regarding the authentication and authorization process."
"The most valuable feature is interface application integration, but we haven't fully used it yet. We'll need it in the future for a few potential clients."
"It is easily connected and easy to put our app in single sign-on."
"It has a lot of customization and out-of-the-box features."
"It is very scalable because it provides a new environment for companies based on their number of users and other factors. The tool can take a lot of users."
"It offers more platform support, like Apple, Android, and Microsoft."
"The two-factor authentication is most definitely valuable and moves us closer to being able to check off those important boxes for compliance."
"The VPN we are using is good and working quite well."
"The product is useful for providing user access from an in-built office server as we follow the work-from-home model."
"It is easy to use."
"Cloud-based service and management."
"Other than it provides us with remote access, so it's fairly easy to install, fairly easy to set up, and provides us the ability to get into our corporate environment."
"In this version 9.1, lots of changes are done for the dashboard, User Store etc."
"This is a costly solution and the price of it should be reduced."
"There are indeed areas where the product could improve. For instance, Okta offers various application configurations, enabling access management, which the tool could consider implementing."
"The tool's price should be improved."
"The price modelling is a bit confusing on the site and can be costly."
"I think they can do a better job in explaining what you're supposed to do next in order to correctly follow an idiomatic approach to using the solution beyond simply passing a JWT token to a server and having the server check then signature to validate the token."
"When they introduced the Organizations feature they did support different login screens per organization. However, they introduced a dependency between this feature and another called the New Universal Login Experience. The New Experience is a more lightweight login screen, but it is much less customizable. For example, today, we are able to fully customize our login screen and even control the background image according to the time of day. We have code to do that. But we are not able to write code anymore in the New Experience."
"The Management API could be improved so it's easier to get user information."
"There is a possibility to improve the machine-to-machine authentication flow. This part of Auth0 is not really well documented, and we could really gain some additional knowledge on that."
"It gets out of sync with Active Directory or whatever it might be, whatever the authentication piece is on Active Directory, and they just reset it on the backend. I never have to contact the vendor."
"I would like to see the solution meet the integration needs at our company...Improving the solution's integration feature would be beneficial."
"Maybe Symantec could consider providing a step-by-step guide for first-time users."
"It is challenging to use when installing a new version."
"Every time that I have a new phone or computer, it takes a little longer to deploy it."
"The gateway server is a RADIUS server, but it lacks the functionality of returning RADIUS attributes other than those that are required for the gateway to authenticate the users."
"Geofencing needs improvement."
"If they had dashboards or a report for managers or executives, then it would allow them to see the status and have it make sense to them."
Auth0 is ranked 2nd in Access Management with 14 reviews while Symantec VIP Access Manager is ranked 13th in Access Management with 15 reviews. Auth0 is rated 8.2, while Symantec VIP Access Manager is rated 8.4. The top reviewer of Auth0 writes "Has good documentation but improvement is needed in MFA and application configurations ". On the other hand, the top reviewer of Symantec VIP Access Manager writes "With its mobile application, this tool offers a convenient and user-friendly experience to its users". Auth0 is most compared with Microsoft Entra ID, Amazon Cognito, Frontegg, Cloudflare Access and ForgeRock, whereas Symantec VIP Access Manager is most compared with Microsoft Entra ID, Check Point Remote Access VPN, Yubico YubiKey, Q-Bot and RSA SecurID. See our Auth0 vs. Symantec VIP Access Manager report.
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