We performed a comparison between Cisco Secure Email and Avanan, based on PeerSpot users’ reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Comparison Results: Avanan is the preferred product over Cisco Secure Email based on user reviews. Avanan excels in advanced threat detection and prevention, with AI and machine learning continuously improving and updating its library. Avanan also has the best customer service, with professional, helpful, and innovative staff. Both products have positive ROI, but Avanan has an edge in reducing the number of compromised email accounts and phishing attacks, helping protect mobile devices, and providing explicit details on why emails are blocked.
"Threat Explorer is one of the features that I very much like because it is a real-time report that allows you to identify, analyze, and trace security attacks."
"The most valuable feature is the integration. It's a single console, so we don't have to switch around between multiple products. Another valuable feature is the ease of operations and maintenance."
"Microsoft Defender for Office 365's most valuable feature is its performance."
"Defender is a SaaS platform, so it offers more flexibility. Managing the permissions is easier. The solution's automated detection and response features are scalable."
"The deployment capability is a great feature."
"Since we have started using the solution, there have been fewer compromises."
"The product's scalability is good."
"The most valuable feature of Microsoft Defender for Office 365 is the ease of use."
"Avanan is a stable software. My company hasn't faced any issues, bugs, or problems with the performance of Avanan."
"The ease of installation and the AI capacity of the product are valuable."
"This technology is one of Check Point's acquisitions, and it is currently a powerful tool that provides all the protection that is not found in other tools."
"Spam protection is the most valuable feature."
"The integration with all our existing and new applications is great."
"Email inspection has saved many employees from spam attacks and viruses from unauthorized sources."
"Email Attachment Protection detects any insecure files and quickly blocks them to prevent the spread of viruses to other secure documents."
"It can detect corrupted files and filters out documents with viruses."
"Capital expenditure is a significant consideration, and the impact on major expenditures prompts a careful analysis before onboarding the new product."
"It is a user-friendly product."
"The system provides our service desk with the means to troubleshoot email delivery issues with ease."
"I can customize the configuration and policies."
"It's a bit easy to handle Cisco Secure Email; it's not that difficult. For the logs, which are in PDF format, it's not hard to read them. We don't need Wireshark much to analyze the logs."
"The system enables end users to manage their own whitelists/blacklists."
"There is a huge return compared to if we didn't have a gateway appliance, as far as blocking malicious emails."
"The tool comes with AI features. It is good for clients who already use Cisco products due to integration."
"They have moved features from one console to another. Things have been moved around in the interface and it takes me time to find where certain features are."
"In one of the reports I can get the exact place where a vulnerable file resides. But for that, I need to explicitly go into the device and check. If they could include that file part in the report, without my having to go to the device itself, that would help."
"This product's effectiveness could be improved, in terms of detecting unwanted spam or even malware between the emails, compared to other products."
"The only thing they should improve is the licensing model. They should stop changing it. A year ago, the five features I mentioned were included in one product. Now, three of them are bundled into one product, and you have to pay extra for the other two. I don't mind paying extra, but I don't want them to change it every year or every six months. I need to know what I'm looking at and not worry about it next year."
"The product must provide better malware detection."
"In some situations, it has not been able to pick impersonated emails having no attachments. Technical support definitely has a scope for improvement."
"We are always looking for others tools to increase automation on tasks. There can be better integration with other solutions, such as PowerPoint and email."
"The pre-sales cost calculations could be more transparent."
"Familiarization with performance for new teams may take a long time."
"When sending bulky emails, the system slows down and takes a long time before it responds effectively to our requests."
"In Avanan, the email channel is one of the channels where data leakage happens, and they need to consider it from a DLP perspective."
"They should come up with a mobile application so that it can be more flexible."
"Sometimes it seemed like the allow list wasn't working. I've created many allow list rules however, they still seem to be blocked; the same is true with the blocked list rules."
"Integration with various SaaS offerings, who are leading in the SaaS market."
"There are times when we have false positives."
"It should reduce the amount of time needed for thorough scanning."
"The pricing needs to be reconsidered or enhanced."
"I would like them to add some clustering or high availability features."
"The interface is dated. It has looked pretty much the same for 15 years or so. It would be helpful to be able to do everything from one spot. The centralized quarantine and reporting are completely separate from policy administration."
"If you are not a technical guy, it is hard to maneuver, but as soon as you work on it, it gets better and better. If there was a better way to know how to do things or how to find things, it would be good."
"Licensing is quite complicated for a number of customers, including ourselves."
"Cisco is already providing a very good environment with the IronPort solution, but there could be some more integration with other products. For instance, an integration with the EDR solution could be there to raise an alert."
"The management features of the product are not up to date."
"We have been struggling in the last month with Cisco encryption and with the S/MIME encryption. I don't know if it is an issue on our side or if these features of the solution are not working very well."
More Microsoft Defender for Office 365 Pricing and Cost Advice →
Avanan is ranked 6th in Email Security with 21 reviews while Cisco Secure Email is ranked 2nd in Email Security with 56 reviews. Avanan is rated 9.2, while Cisco Secure Email is rated 8.4. The top reviewer of Avanan writes "We've noticed a significant decline from people accidentally or intentionally clicking on things". On the other hand, the top reviewer of Cisco Secure Email writes "Has effortless spam control, improves security posture, and frees up our IT department's time". Avanan is most compared with Check Point Harmony Email & Collaboration, IRONSCALES, Perception Point Advanced Email Security, Abnormal Security and INKY Email Security Platform, whereas Cisco Secure Email is most compared with Trellix Collaboration Security, Fortinet FortiMail, Microsoft Exchange Online Protection (EOP), Proofpoint Email Protection and Trend Micro Email Security. See our Avanan vs. Cisco Secure Email report.
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We monitor all Email Security reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.