We compared Microsoft Defender for Office 365 and Avanan across several parameters based on our users' reviews. After reading the collected data, you can find our conclusion below:
Features: Microsoft Defender for Office 365 stands out for its thorough email scanning, ease of use, and anti-phishing capabilities. Avanan is highly praised for its customizability as well as its consistent advancements in artificial intelligence and machine learning.
Room for Improvement: Microsoft Defender for Office 365 can improve integration with non-Microsoft solutions and offer better documentation for its advanced security features. Avanan can enhance its alert clearance speed, decrease false positives, and improve scanning and backup options.
Service and Support: Microsoft customer service has received mixed feedback. While some customers find it responsive and prompt, others believe it could be more advanced and attentive. Avanan's customer service is consistently commended for its exceptional quality, efficiency, and expertise.
Ease of Deployment: The setup for Microsoft Defender for Office 365 is generally considered effortless. Users appreciate its seamless integration with Office 365 and the minimal maintenance it requires. Users like Avanan's trouble-free setup and easy updates.
Pricing: Some reviewers found Microsoft Defender for Office 365 to be reasonably priced, and others consider it expensive. Defender is typically sold in a bundle, so it’s challenging to compare the cost to other solutions. Avanan offers affordable, transparent SaaS-based pricing. Users find it cost-effective, particularly for small and medium-sized enterprises.
ROI: Microsoft Defender for Office 365 helps users prevent ransomware and malware while enhancing email security and providing cost savings through its subscription-based service. Avanan has consistently provided positive results by enhancing email network security and contributing to revenue growth.
Comparison Results: Defender is praised for its thorough email scanning and integration into a single console. Defender users desire a more centralized interface and improved spam and malware detection. Avanan is praised for its ease of implementation, adaptability, and cost-effectiveness. Users say Avanan could improve by reducing false positives and providing better documentation.
"The customizable rules allow you to change aspects."
"The ease of installation and the AI capacity of the product are valuable."
"The most valuable feature of Avanan is its Anti-Malware solution for Office 365, and box.com."
"Avanan is a stable software. My company hasn't faced any issues, bugs, or problems with the performance of Avanan."
"The integration with all our existing and new applications is great."
"I highly recommend this solution to any prospective buyer."
"Easy to use for non-technical users."
"When we don't understand some functionalities, the customer support staff responds fast to our calls and provides immediate action."
"The initial setup is straightforward. You just add the license, click it, and then you can set up the rules. It is quite simple."
"Defender is a SaaS platform, so it offers more flexibility. Managing the permissions is easier. The solution's automated detection and response features are scalable."
"The email protection is excellent, especially in terms of anti-phishing policies."
"The most valuable feature is the integration. It's a single console, so we don't have to switch around between multiple products. Another valuable feature is the ease of operations and maintenance."
"At the moment we are satisfied with this product. It's a stable, scalable, and resilient solution for us."
"There are several features that I consider valuable."
"Does a thorough job of examining email and URLs for malicious content."
"Defender enables us to secure all 365-related activity from a single place. It gives us visibility into everything happening in Outlook, protecting us against phishing and other email-based threats. Defender helps us detect any suspicious behaviors."
"When sending bulky emails, the system slows down and takes a long time before it responds effectively to our requests."
"Avanan doesn't cover certain tool segments."
"The user experience must be improved."
"Integration with various SaaS offerings, who are leading in the SaaS market."
"The customer service team could come up with clear tutorials on how to use this platform to help new teams."
"It is very difficult to find the required documentation."
"They should come up with a mobile application so that it can be more flexible."
"The cost can be reviewed to enable SMEs to acquire it and enjoy great security features."
"There's room for improvement regarding the time frame for retrieving emails."
"The GUI is sometimes slow to fetch the device report and could be improved."
"Too many false positives and lacks an accurate capability to detect malicious SharePoint sites."
"One area for improvement is integration. For example, when it comes to external SaaS platforms, we were not able to get a lot of information on integrations with such apps for security and authentication."
"There needs to be an improvement in integrating the product to work across multiple operating systems, and to have better support for non-Microsoft file types."
"Microsoft Defender for Office 365 must improve the overall management style, including the GUI. It also needs to change the filters so that it is easy to whitelist and blacklist data."
"The company should focus on adding threats that the solution is currently unable to detect."
"It would be better if it were more scalable. It depends on the architecture, but we would like to make it more scalable for both data centers."
More Microsoft Defender for Office 365 Pricing and Cost Advice →
Avanan is ranked 6th in Email Security with 21 reviews while Microsoft Defender for Office 365 is ranked 1st in Email Security with 41 reviews. Avanan is rated 9.2, while Microsoft Defender for Office 365 is rated 8.4. The top reviewer of Avanan writes "We've noticed a significant decline from people accidentally or intentionally clicking on things". On the other hand, the top reviewer of Microsoft Defender for Office 365 writes "Allows for easy reporting of problems, valuable anti-phishing, and anti-malware support". Avanan is most compared with Check Point Harmony Email & Collaboration, IRONSCALES, Perception Point Advanced Email Security, Abnormal Security and Mimecast Email Security, whereas Microsoft Defender for Office 365 is most compared with Proofpoint Email Protection, Mimecast Email Security, Microsoft Exchange Online Protection (EOP), Cisco Secure Email and Hornetsecurity 365 Total Protection. See our Avanan vs. Microsoft Defender for Office 365 report.
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We monitor all Email Security reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
