We performed a comparison between AWS Directory Service and IBM Cloud Identity Service based on real PeerSpot user reviews.
Find out in this report how the two Identity and Access Management as a Service (IDaaS) (IAMaaS) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The most valuable feature is ease of use."
"We like the fact that it's got such great redundancy."
"We can provide specific access to people based on what they need from our accounts."
"AWS Directory Service is secure."
"I like the manageability. Activate Connect makes it easier to assign information and to manage the resources in the network."
"The most valuable feature of AWS Directory Service is cost-cutting features."
"The support is very good. I would rate the technical support as a nine out of ten."
"The most valuable feature is that because it's all in the cloud, you don't need to manage the infrastructure."
"One of the most valuable features of IBM Cloud Identity Service is that it delivers integrations with the commercial SaaS software that's available."
"It is stable. We can automate many of our daily operations with it, and we don't have to manage many things manually."
"It is multiple identity and access management, so all of the applications are valuable. It's also part of the automated process."
"AWS Directory Service needs to improve processing."
"The solution lacks certain features."
"AWS could improve the number of regions. Azure has passed them. The ned more consistency, as far as the Northeast is concerned."
"Our only complaint is that you cannot integrate your Exchange server. Or, if you are planning to install an Exchange server on your Amazon EC2 instance, then you need to configure Active Directory on EC2 instance. We would like for this limitation to be lifted."
"The group policy can be improved."
"I would like to see better integration with other business solutions."
"To get CloudWatch to monitor your memory and storage, you have to do some configuration within your server, which sometimes results in errors."
"We had a problem with the schema uploading and setting up the directory when we are migrating our users from on-premises to cloud infrastructure."
"IBM Cloud Identity Service is going in the right direction with the product. They need to keep building out the integrations and having the library is very critical."
"Everything can be more stable and secure. There could also be more account features. I would like to be able to do more things through it to manage users' accounts."
"The initial setup is complex, it's not straightforward. It takes months because it's not straightforward."
Earn 20 points
AWS Directory Service is ranked 10th in Identity and Access Management as a Service (IDaaS) (IAMaaS) with 12 reviews while IBM Cloud Identity Service is ranked 26th in Identity and Access Management as a Service (IDaaS) (IAMaaS). AWS Directory Service is rated 8.6, while IBM Cloud Identity Service is rated 8.0. The top reviewer of AWS Directory Service writes "Extends AD identity and management capabilities to AWS resources". On the other hand, the top reviewer of IBM Cloud Identity Service writes "Excellent support, beneficial integration, and low maintenance". AWS Directory Service is most compared with Microsoft Entra ID, Microsoft Entra External ID, Google Cloud Identity, SailPoint Identity Security Cloud and Okta Workforce Identity, whereas IBM Cloud Identity Service is most compared with Microsoft Entra ID. See our AWS Directory Service vs. IBM Cloud Identity Service report.
See our list of best Identity and Access Management as a Service (IDaaS) (IAMaaS) vendors.
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