We performed a comparison between AWS Security Hub and Prisma Cloud by Palo Alto Networks based on our users’ reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Ease of Deployment: Prisma Cloud by Palo Alto Networks' initial setup was straightforward and aided by helpful engineers and clear instructions. Deployment time differed but was uncomplicated. On the other hand, AWS Security Hub's setup is simple and straightforward, though policies must be set up. It necessitates minimal upkeep.
Features: Prisma Cloud provides a management console, continuous compliance monitoring, auto-remediation, and identity-based micro-segmentation. On the other hand, AWS Security Hub is commended for its integration capabilities, real-time alerts, and compliance monitoring. Prisma Cloud could benefit from more personalized dashboard options, enhanced automation capabilities, and better integration with ticketing systems. On the other hand, AWS Security Hub might benefit from greater integration possibilities with open-source solutions and upgrades to its user interface and dashboards.
Pricing: Prisma Cloud is perceived as having a complex credit-based pricing system, leading to a general perception of being expensive. However, it provides good value for securing multi-cloud environments. In contrast, AWS Security Hub is considered to have reasonable pricing, but there is some uncertainty surrounding it for those outside of the central team.
Service and Support: Prisma Cloud's customer service has been a bit inconsistent, with some customers appreciating the technical assistance and account managers, while others have encountered slow response times and unhelpful solutions. On the other hand, AWS Security Hub's technical support has been commended by contented customers for being prompt and efficient.
ROI: Prisma Cloud by Palo Alto Networks offers benefits such as risk transparency, enhanced compliance and security, and quicker issue resolution, resulting in improved productivity and cost savings. Although the exact ROI is hard to quantify, it reduces risks and enhances resource utilization. On the other hand, AWS Security Hub has been well-received with a positive outcome.
Comparison Results: Prisma Cloud by Palo Alto Networks is the better option when compared to AWS Security Hub. Its features are more comprehensive and effective in protecting the entire cloud-native stack, including cloud compliance monitoring and alerting, network security, and micro-segmentation. While AWS Security Hub is praised for its integration capabilities, it falls short in terms of comprehensive features and auto-remediation capabilities.
"The automation roles are essential because we ultimately want to do less work and automate more. The dashboards are easy to read and visually pleasing. You can understand things quickly, which makes it easy for our other teams. The network and infrastructure teams don't know as much about security as we do, so it helps to have a tool that's accessible and nice to look at."
"Our most important features are those around entitlement, external exposure, vulnerabilities, and container security."
"The first thing that stood out was the ease of installation and the quick value we got out of the solution."
"The security baseline and vulnerability assessments is the valuable feature."
"The CSPM module has been the most effective. It was easy to deploy and covered all our accounts through APIs, requiring no agents. Wiz provides instant visibility into high-level risks that we need to address."
"The product supports out-of-the-box reporting with context about the asset and allows us to perform complex custom queries on UI."
"With Wiz, we get timely alerts for leaked data or any vulnerabilities already existing in our environment."
"The solution is very user-friendly."
"The most valuable feature of AWS Security Hub is the ability to track when monitoring is not enabled on any of my resources."
"The solution shows us our compliance score."
"The most valuable feature of the solution stems from the fact that it is easy to manage...It is a scalable solution."
"The most valuable features of the solution are the scanning of all the cloud environments and most of the compliances available in the cloud."
"Finding out if your infrastructure is secure is a valuable feature."
"The best feature of AWS Security Hub is that you can get compliance or your cloud's current security posture."
"The platform has valuable features for security."
"AWS Security Hub provides comprehensive alerts about potential compliance issues with CIS standards. The integration with third-party tools is another excellent feature. All our workloads are on AWS."
"The visibility on alerts helps you investigate more easily and see details faster."
"Prisma Cloud's most important feature is its auto-remediation."
"I like Prisma's ability to integrate with other tools. We can integrate it with Jira so that when Prisma triggers an alert, it opens a ticket in Jira. That was a big selling point for the product. There's a feature called the guest custom template that allows you to trigger alerts in Jira based on the template. That can also be added as a feature on Jira."
"The most valuable features are vulnerability monitoring, serverless access, container runtime features, and Defender."
"The CSPM and CWPP functionalities are pretty good."
"The ability to monitor the artifact repository is one of the most valuable features because we have a disparate set of development processes, but everything tends to land in a common set of artifact repositories. The solution gives us a single point where we can apply security control for monitoring. That's really helpful."
"Prisma Cloud is quite simple to use. The web GUI is powerful. Prisma Cloud scans the overall architecture of the AWS network to identify open ports and other vulnerabilities, then highlights them."
"The two most valuable features are container security and the capability to discover workloads."
"We would like to see improvements to executive-level reporting and data reporting in general, which we understand is being rolled out to the platform."
"The reporting isn't that great. They have executive summaries, but it's only a compliance report that maps all current issues to specific controls. Whether you look at one subscription or project, regardless of the size, you will get a multipage report on how the issues in that account map to that control. Our CSO isn't going to read through that. He won't filter that out or show that to his leadership and say, "Here's what we're doing." It isn't a helpful report. They're working on it, but it's a poor executive summary."
"Given the level of visibility into all the cloud environments Wiz provides, it would be nice if they could integrate some kind of mechanism to better manage tenants on multiple platforms. For example, let's say that some servers don't have an application they need, such as an antivirus. Wiz could include an API or something to push those applications out to the servers. It would be great if you could remedy these issues directly from the Wiz platform."
"The only small pain point has been around some of the logging integrations. Some of the complexities of the script integrations aren't supported with some of the more automated infrastructure components. So, it's not as universal. For example, they have great support for cloud formation and other services, but if you're using another type of management utility or governance language for your infrastructure-as-code automation components, it becomes a little bit trickier to navigate that."
"Wiz's reporting capabilities could be refined a bit. They are making headway on that, but more executive-style dashboards would be nice. They just implemented a community aspect where you can share documents and feedback. This was something users had been requesting for a while. They are listening to customer feedback and making changes."
"We wish there were a way, beyond providing visibility and automated remediation, to wait on a given remediation, due to a critical aspect, such as the cost associated with a particular upgrade... We would like to see preventive controls that can be applied through Wiz to protect against vulnerabilities that we're not going to be able to remediate immediately."
"We're looking at some of the data compliance stuff that they've got Jon offer. I know they're looking at container security, which we gonna be looking at next."
"The only thing that needs to be improved is the number of scans per day."
"From an improvement perspective, there is a need to add more compliance since, right now, AWS Security Hub only provides four to five compliances to control the tool."
"The solution will only give you insight if you have configure rule enabled. It should work more like Prisma Cloud and Dome9 which have a better approach."
"One aspect that could be improved in the solution is its adaptability to different markets and geopolitical restrictions. In certain regions like Thailand, specific services from certain countries or providers, such as AWS or Azure, might be limited or blocked. It also needs improvement in would require configuring the solution more adaptable to AWS infrastructure and function."
"AWS Security Hub's configuration and integration are areas where it lacks and needs to improve."
"Adding SIEM features would be beneficial because of the limited customization of AWS Security Hub."
"The solution lacks self-sufficiency."
"Security needs to be measured based on their own criteria. We can't add custom criteria specific to our organization. For example, having an S3 bucket publicly available might be flagged as a critical alert, but it might not be critical in a sandbox environment. So, it gets flagged as critical, which becomes a false positive. So, customization options and creating custom dashboards would be areas for improvement."
"The support must be quicker."
"I have some challenges customizing and personalizing some of the capabilities in the CSPM in terms of new policies and services. We have to reconfigure and rebuild the CSPM."
"Prisma Cloud's dashboards should be customizable. That's very important. Other similar solutions are more elastic so you have the power to create customized dashboards. In Prisma Cloud, you cannot do that."
"Areas like the deployment of their defenders and their central control need manual intervention. They should focus more on automation. They have a very generic case for small companies. However, for bigger companies to work, we have to do a lot of changes to our system to accommodate it. Therefore, they should change their system or deployment models so it can be easy to integrate into existing architectures."
"The user interface should be improved and made easier."
"While the code security feature has undergone recent enhancements, there is room for improvement in terms of its cost module."
"One definite area for improvement is the auto-remediation or the CWP area. The second one is the RQL language. It is still not very flexible and does not cover a lot of use cases. The RQL language could be dramatically improved to add more options."
"Palo Alto should work on ease-of-use and the user-friendliness to be more competitive with some competing products."
"For some custom policies, we need more features."
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AWS Security Hub is ranked 13th in Cloud Security Posture Management (CSPM) with 16 reviews while Prisma Cloud by Palo Alto Networks is ranked 1st in Cloud Security Posture Management (CSPM) with 83 reviews. AWS Security Hub is rated 7.6, while Prisma Cloud by Palo Alto Networks is rated 8.4. The top reviewer of AWS Security Hub writes "A centralized dashboard that enables efficient monitoring and management of possible security issues". On the other hand, the top reviewer of Prisma Cloud by Palo Alto Networks writes "The dashboard is very user-friendly and can be used to generate custom RQL based on user requirements". AWS Security Hub is most compared with Microsoft Sentinel, Microsoft Defender for Cloud, Google Chronicle Suite, Oracle Security Monitoring and Analytics Cloud Service and Splunk Enterprise Security, whereas Prisma Cloud by Palo Alto Networks is most compared with Microsoft Defender for Cloud, Aqua Cloud Security Platform, CrowdStrike Falcon Cloud Security, AWS GuardDuty and Check Point CloudGuard CNAPP. See our AWS Security Hub vs. Prisma Cloud by Palo Alto Networks report.
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