We performed a comparison between Azure Bastion and Kaseya VSA based on real PeerSpot user reviews.
Find out in this report how the two Remote Monitoring and Management (RMM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The ability to operate the product with scripting is excellent."
"The interface is available in the edit portal."
"Azure Bastion makes it easy to provide quick virtual machine access to our customers."
"The product's setup is easy."
"As an Azure consultant, for me, it is the best way to give the administrator access as you can manage the permission - including who can access Bastion."
"The connection to virtual machines is very useful."
"The most significant advantage lies in its runbook features, particularly beneficial for our infrastructure team."
"It provides all the security to us. Without getting on the internet, we can access our servers. We can access our desktop through our web browser. We don't need to run the mstsc command and login to the VM. All those things are not required."
"The patching is very efficient and we can rely on the alerts that we receive."
"We can schedule the patching of the endpoints."
"I like the remote control, audit, inventory, patch management, software management, and monitoring features."
"VSA installs an agent on every computer that allows users to create a help desk ticket with one click. That's why I chose VSA. Many users never create tickets when they have a problem. Sometimes I won't know about an issue until they run into me and say, "Hey, this has been broken for two months.""
"Patch management was very useful. Backdoor access to the clients was also very useful."
"Being able to connect to client computers without them necessarily needing to be there and being able to put in the patches and manage different information systems is valuable."
"The patch management and the remote support are very good, especially the remote support. There is a module built into the solution which allows remote control without necessarily interrupting the user. We could manage things in the background without them seeing or interacting with anything, which is a very useful feature."
"The ease of access and ease of use was great."
"We are not able to copy and paste files directly into the server over the patch host. We have to transfer files over to Azure Storage."
"The solution breaks down sometimes."
"While general support is valuable, having a detailed breakdown of the specific issues would contribute to a more streamlined and efficient resolution process."
"The protocol speed could be faster."
"When you have a boot issue on Windows, you cannot use Azure Bastion to fix it. You have to use the Azure console or the VM console, and it is very limited."
"There are some challenges because Bastion is more compatible with Edge but not with the other browsers. As an organization, it doesn't make sense that we have to use only Edge. We should be able to access Bastion over Chrome, Mozilla, or Opera. It should be our choice."
"You are charged for retrieving your own data."
"There is room for improvement in the remote control strengths."
"The reporting feature in Kaseya VSA could improve by being more user-friendly. The reporting overview is too wordy or the representation can be better."
"The UI could be streamlined. The menu has 18 options, but we only use three. It has a lot of redundant stuff. Software management, software deployment, patch management, etc., all do the same thing, but they're different programs and licenses."
"The stability of the solution is good but it can be improved."
"I would like to see improved virtual infrastructure management."
"It's very difficult to update the third-party software on every device."
"We actually upgraded the solution due to the fact that we needed the support for Apple devices. We haven't had a chance to test that part of the product just yet, however, that was our biggest criticism of the product prior to this most recent update."
"I believe we should include a VSA license to provide complete endpoint management."
Azure Bastion is ranked 9th in Remote Monitoring and Management (RMM) with 8 reviews while Kaseya VSA is ranked 2nd in Remote Monitoring and Management (RMM) with 29 reviews. Azure Bastion is rated 8.8, while Kaseya VSA is rated 7.6. The top reviewer of Azure Bastion writes "Has good scalability and provides secure access to the virtual machines ". On the other hand, the top reviewer of Kaseya VSA writes "Single portal management, cost-saving, with thorough technical support". Azure Bastion is most compared with Azure Firewall, Azure Front Door, TeamViewer Remote Management, Microsoft Sentinel and Microsoft Entra Verified ID, whereas Kaseya VSA is most compared with Microsoft Configuration Manager, ConnectWise Automate, NinjaOne, Microsoft Windows Server Update Services and Datto Remote Monitoring and Management. See our Azure Bastion vs. Kaseya VSA report.
See our list of best Remote Monitoring and Management (RMM) vendors.
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