We performed a comparison between Azure OpenAI and IBM Watson Machine Learning based on real PeerSpot user reviews.
Find out in this report how the two AI Development Platforms solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The solution has a very drag-and-drop environment. Instead of coding something from scratch or understanding any concept in extensive depth before deployment, this is good. Plus, they have an auto dataset, which means you can choose any dataset they have instead of providing your own. So that's also pretty nice."
"Two aspects I appreciate are the turnaround time and ease of use. As it's a managed service, the quick turnaround is beneficial, and the simple interface makes it easy to work with. Performance and scalability are also strong points since you can scale as needed."
"Generative AI or GenAI seems to be the best part of the solution."
"My goal was to create an experience where project managers don't have to read through entire documents. Instead, they can ask a question and receive relevant point analysis. This analysis identifies the document and specific section where the information resides. Previously, users had to rely on these document references. Now, Azure OpenAI enhances the experience by providing the answer directly in the user's own language, relevant to their context."
"Azure OpenAI is very easy to use instead of AWS services."
"OpenAI integrates seamlessly with the broader Microsoft Azure ecosystem, and that provides synergies with the other solutions. This integration makes it much easier to build solutions."
"OpenAI's models are more mature than Watson's. They offer a wider range of features and provide richer outputs."
"The most valuable feature is the ALM."
"Scalability-wise, I rate the solution ten out of ten."
"The most valuable aspect of the solution's the cost and human labor savings."
"It has improved self-service and customer satisfaction."
"It is has a lot of good features and we find the image classification very useful."
"The solution is very valuable to our organization due to the fact that we can work on it as a workflow."
"I was particularly interested in trying the AutoML feature to see how it handles data and proposes new models. The variety of models it provides is impressive."
"Azure OpenAI will be expensive if you want to implement it as a permanent solution for a customer."
"The solution's response is a bit slow sometimes."
"Azure OpenAI is not available in all regions, and its technical support should be improved."
"Our customers are worried about data management, ethical, and security issues."
"There are no available updates of information that are currently provided."
"There are certain shortcomings with the product's scalability and support team where improvements are required."
"I noticed there are no instructional videos or guides on the network portal for initial configurations. There is limited information available, and this is a concern for me. I would like to see more resources and guides to address these issues."
"Since we don't train the model on our data, it's a struggle to ensure OpenAI answers questions exclusively from our data. During user testing, we found ways to make the system provide answers from outside sources."
"The supporting language is limited."
"Honestly, I haven't seen any comparative report that has run the same data through two different artificial intelligence or machine learning capabilities to get something out of it. I would love to see that."
"They should add more GPU processing power to improve performance, especially when dealing with large amounts of data."
"In future releases, I would like to see a more flexible environment."
"Scaling is limited in some use cases. They need to make it easier to expand in all aspects."
"If I consider how we want to use it in our organization, certain areas of improvement can be addressed. For instance, we want to use it with Generative AI, not like ChatGPT, but in a way intended for industrial use."
Azure OpenAI is ranked 2nd in AI Development Platforms with 23 reviews while IBM Watson Machine Learning is ranked 9th in AI Development Platforms with 6 reviews. Azure OpenAI is rated 8.0, while IBM Watson Machine Learning is rated 8.0. The top reviewer of Azure OpenAI writes "Created a chatbot powered by OpenAI to answer HR, travel, and expense-related questions". On the other hand, the top reviewer of IBM Watson Machine Learning writes "A highly efficient solution that delivers the desired results to its users". Azure OpenAI is most compared with Google Vertex AI, Amazon SageMaker, Microsoft Azure Machine Learning Studio, Hugging Face and TensorFlow, whereas IBM Watson Machine Learning is most compared with Google Cloud AI Platform and TensorFlow. See our Azure OpenAI vs. IBM Watson Machine Learning report.
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We monitor all AI Development Platforms reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
