We performed a comparison between Barracuda Email Protection and Fortinet FortiMail based on real PeerSpot user reviews.
Find out in this report how the two Email Security solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The initial setup is straightforward. You just add the license, click it, and then you can set up the rules. It is quite simple."
"Microsoft Defender for Office 365's most valuable features are safe attachments and safe links."
"The deployment capability is a great feature."
"It gives us visibility into threats and, for endpoints, it helps us to prioritize threats. We used to have a lack of visibility, but now our time to detect and respond has decreased."
"Microsoft Defender for Office 365's most valuable feature is its performance."
"Threat Explorer is an invaluable tool for me, and it plays a crucial role in helping me discern the origins of various email campaigns, pinpointing where they emanate from, and identifying the individuals within our organization who are affected."
"The basic features are okay and I'm satisfied with the Defender."
"Microsoft Defender for Office 365 is a stable solution."
"The product is easy to deploy and maintain."
"When we got the service, it included the email archiver with unlimited storage."
"The most valuable features are security and ease of use."
"The best feature of Barracuda Email Protection is that it provides protection for Microsoft 365."
"Barracuda email protection is stable. I would give it a nine because of its strong cybersecurity features."
"We now have a secondary backup of Office 365 that's much easier to retrieve compared to Microsoft. If someone deletes something in Office 365, we can get it back within Office 365, but it's difficult. Barracuda is much easier. There is a lot less management needed using Barracuda. The management becomes much easier for Office 365 and it's no longer on-prem, so there are fewer hours managing on-prem devices, servers, and things of that nature. We don't have network appliances anymore for the backup of our information."
"I'm quite satisfied with the graphical user interface for Barracuda products."
"The solution is straightforward to set up."
"The most valuable feature of the solution is the tool's ability to prevent phishing attacks."
"I like the anti-spam and security features of Fortinet FortiMail, and that its features complement each other."
"When combining this solution with other Fortinet products, such as FortiGate, it integrates well and provides a comprehensive protection package."
"The solution has a user-friendly interface. It is easy to deploy and handle. You can easily troubleshoot the issues of the solution."
"The solution is very, very stable."
"Technical support is great. They're available 24/7 and their response time is typically within the hour."
"It can block a lot of fake emails."
"The most valuable feature of the solution is its interface, allowing users to get around the solution easily. The integration capabilities in the solution are also very easy."
"They can improve their security in a way where a customer can know if all their attachments are safe or not to open through a report. The solution does its job perfectly, but it never reports to the customer whether those attachments have been stopped before or not."
"There is room for improvement in terms of reporting."
"The GUI is sometimes slow to fetch the device report and could be improved."
"One area for improvement is support, in terms of being able to reach them and, especially, technical support for configuration."
"Several simulation options are available within 365, and the phishing simulation could be better."
"You should be able to deploy Defender for every subscription without the need to add servers."
"Microsoft security solutions work as expected. They are constantly updating the solutions to make them better. At the same time, the changes can impact a customer's environment, and we need to adjust settings. Sometimes we aren't aware of the changes, and nothing is pushed from the backend automatically."
"The custom alerts have to improve a lot."
"They could simplify the licensing and the pricing."
"The customer service and support could be improved if the support were available directly in Europe. Currently, the support is often managed from India, so we sometimes need to wait due to the time zone difference. It would be quicker and better if the support were provided by European staff."
"The platform's pricing needs improvement."
"There is room for improvement, particularly in reaching out to technical support during deployment."
"Barracuda Essentials can improve by continually adding more features."
"The solution's reporting mechanism is a little poor and could be improved."
"I would like to see some additional functionality in terms of employee monitoring, as part of a work-from-home security solution."
"The policies are set up in Barracuda by default; we don't have any control over them."
"In the Latin America market, some spam messages use Portuguese language. Some clearly spam messages would be better identified by the anti-spam if not for the language."
"They should add a lot of threat-intelligence feeds from different sources - not only from one source (FortiGuard)."
"The solution could be improved by providing a virtual machine facility with a complete set of options in the VM setup."
"There are features that other solutions have that this one is lacking, such as reporting options. I hope in future releases they advance their features list."
"The only drawback to this solution is that the firmware is frequently updated, and each update results in downtime."
"Limited ability to upgrade hardware may lead to some performance issues that might otherwise be improved."
"It's difficult for me to talk about areas for improvement in Fortinet FortiMail because I'm the general manager of the company and I'm an engineer with knowledge about the solution, but I'm not deeply involved in its implementation. As I mentioned previously, Fortinet FortiMail is also being used within the company, and I'm happy with its functionality, but sometimes, attacks pass and avoid the Fortinet FortiMail filters, but those could be very sophisticated attacks. There could still be an improvement in the filtering feature of the solution, though the security of Fortinet FortiMail is okay for me because I believe you can't implement one hundred percent security in any solution. The initial setup for the solution also needs improvement. The setup is supposed to be simple, but then the customer starts to complain that some of the false positive emails are reaching quarantine, so my team has to configure it again. There have been instances when Fortinet FortiMail rejects valid emails because some of the service partners of the customer have not been configured accurately, so the system considered valid mails as attacks to be quarantined, so aside from improving the filters, there should also be an improvement in the categorization of emails in the server. My team has to modify the configuration so that valid emails could pass and for Fortinet FortiMail to correctly filter the SPAM traffic. A feature that could be added to Fortinet FortiMail in its next release is advanced AI, so it can analyze and decide accurately on which mail is valid and which mail is SPAM."
"Improving the upgrade process, making it more user-friendly, and simplifying the management of hardware components could enhance the overall user experience and appeal of Fortinet's email security solution."
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Barracuda Email Protection is ranked 14th in Email Security with 14 reviews while Fortinet FortiMail is ranked 5th in Email Security with 57 reviews. Barracuda Email Protection is rated 8.8, while Fortinet FortiMail is rated 8.6. The top reviewer of Barracuda Email Protection writes "Set-it-and-forget-it type of product that doesn't require a lot of management". On the other hand, the top reviewer of Fortinet FortiMail writes "Good GUI and configuring security policies is easy but the pricing needs improvement". Barracuda Email Protection is most compared with Check Point Harmony Email & Collaboration, TitanHQ SpamTitan, Microsoft Exchange Online Protection (EOP), Abnormal Security and Mimecast Email Security, whereas Fortinet FortiMail is most compared with Cisco Secure Email, Microsoft Exchange Online Protection (EOP), Barracuda Email Security Gateway, Proofpoint Email Protection and Fortinet FortiMail Cloud. See our Barracuda Email Protection vs. Fortinet FortiMail report.
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