We compared Barracuda Email Security Gateway and Microsoft Exchange Online Protection across several parameters based on our users' reviews. After reading the collected data, you can find our conclusion below:
Features: Barracuda Email Security Gateway’s stand-out features include sandboxing, diverse customization options, and a cloud environment. Microsoft Exchange Online Protection offers seamless integration with Windows, a central alert console, and real-time monitoring of suspicious URLs.
Room for Improvement: Barracuda Email Security Gateway users say the solution should add DomainKeys functionality, enhance anti-phishing measures, and introduce the ability to add multiple domains. Microsoft Exchange Online Protection could offer more training and enhance its security features. Users also requested better encryption, gray email management, and integration with non-Microsoft platforms.
Service and Support: Customers have praised the customer service of Barracuda Email Security Gateway for its professionalism, responsiveness, and availability, rating it as good and reliable. While some users found Microsoft support to be helpful and responsive, others experienced slower response times.
Ease of Deployment: The setup process for Barracuda Email Security Gateway is described as simple and intuitive, requiring a few hours or a day to complete. Users had varied experiences setting up Microsoft Exchange Online Protection, ranging from easy to difficult. It may necessitate dedicated personnel for maintenance.
Pricing: Users say Barracuda Email Security Gateway is competitively priced. Some users said Microsoft Exchange Online Protection is expensive, but others considered it reasonable.
ROI: Barracuda Email Security Gateway benefits users by minimizing business disruptions and reducing costs. Microsoft Exchange Online Protection has proven to be a profitable investment.
Comparison Results: Barracuda offers a wide range of capabilities, customizable options, and excellent customer support. Suggestions for improvement are more prevalent for Barracuda, including better pricing, automation, and user interface. Opinions on pricing vary for both products, with some users considering Barracuda to be more affordable. Microsoft Exchange Online Protection is praised for its seamless integration with Windows and useful features like URL holding and threat management. At the same time, users say it could improve in areas such as pricing, documentation, and security features.
"The client has the option to blacklist or whitelist any email address or domain based on the sender and recipient filters. If they want, they can restrict any IP addresses so email won't be received from those IP addresses."
"With the cloud service, one of the nice things about Barracuda is the quarantine service. It gives the ability for our users to go in and check what has been quarantined, and then connect with our IT staff to release anything that should be fine so that we can test it before we release."
"Barracuda is good at keeping the garbage from reaching your inbox."
"The spam filtering, in particular, is very important for us. We have a large volume of emails each month, something like 200,000, and Barracuda filters about 85 percent of the spam, malware, and phishing that comes in. It prevents our users from receiving this content on their computers."
"We find the product to be scalable."
"The product safeguards user mail for gateway defense, data protection, business continuity, AI-based inbox defense, and automated threat detection and incident response."
"Its backups are valuable."
"The most important features of Barracuda Email Security Gateway are the simple and quick configuration, interactive console, and easy-to-understand logs."
"The product protects against malware."
"It's all running in the backend, so it doesn't affect the app functionality."
"The initial setup is just a standard process."
"The scalability is pretty good; it does what it is supposed to do."
"The most valuable features of Microsoft Exchange Online Protection are the EOP, ATP, safe links, fishing, and antispam."
"In general, my company is happy with Microsoft support...My company hasn't faced any stability issues with the solution."
"You can use the product to create special accounts."
"It is an easy solution."
"The spam filtering is a little too aggressive. You can not get granular enough to back off on what is considered spam and what is not."
"The pricing needs improvement."
"Some of the phishing emails are not being blocked. Another problem is that we are not able to manage the date and time in our time zone."
"There are limited administration controls that should be improved."
"Barracuda should add an option where it can add multiple domains, such as abc.com, bbc.com, and cbc.com. Therefore, this domains' emails will be allowed and other domains' emails will not be relayed through Barracuda Email Security Gateway. Whereas, if you allow the IP address, then any of the domain's emails will be relayed through Barracuda Email Security Gateway. That is the drawback that I have observed. So, Barracuda should work on this."
"We would like to have a local support center in India so that they are operating in the same time zone and speak the same language."
"Few customers require an on-premises fabric ATP box for attack detection and response."
"Barracuda has shown difficulty in providing us with the solutions we sought."
"Having orchestration features added to Microsoft Exchange Online Protection, particularly automation and remediation, would be quite useful."
"The price of Microsoft Exchange Online Protection could be reduced to make it more competitive."
"I think the implementation could be more streamlined."
"When you're using a Microsoft product solution, you can scale it, but if you're not, there are limitations."
"The solution can be complex at times. It would be nice to have the on-server version. It needs to improve the stability as well."
"Some features, like encryption, are not available."
"The solution needs to improve its backup."
"Performance and speed should continue to be improved."
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Barracuda Email Security Gateway is ranked 2nd in Secure Email Gateway (SEG) with 51 reviews while Microsoft Exchange Online Protection (EOP) is ranked 11th in Anti-Malware Tools with 34 reviews. Barracuda Email Security Gateway is rated 8.0, while Microsoft Exchange Online Protection (EOP) is rated 8.2. The top reviewer of Barracuda Email Security Gateway writes "Robust email protection with advanced features such as effective spam filtering, virus and malware defense, phishing protection and high scalability". On the other hand, the top reviewer of Microsoft Exchange Online Protection (EOP) writes "An effective email security solution that provides DLP, Safe Attachment, and Safe Links". Barracuda Email Security Gateway is most compared with Microsoft Defender for Office 365, Fortinet FortiMail, Cisco Secure Email, Trend Micro Email Security and Check Point Anti-Spam and Email Security Software Blade, whereas Microsoft Exchange Online Protection (EOP) is most compared with Microsoft Defender for Office 365, Proofpoint Email Protection, Cisco Secure Email, Fortinet FortiMail and Trend Micro Email Security. See our Barracuda Email Security Gateway vs. Microsoft Exchange Online Protection (EOP) report.
We monitor all Secure Email Gateway (SEG) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.