We performed a comparison between Bitdefender GravityZone EDR and ESET Endpoint Protection Platform based on real PeerSpot user reviews.
Find out in this report how the two Endpoint Detection and Response (EDR) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."It is a scalable solution...The initial setup of Fortinet FortiEDR was straightforward."
"The main thing is that I feel safe. Because the processes that have been used to get a handle on the attackers are much better than other competitors"
"Fortinet FortiEDR made our clients feel secure and more at ease, knowing that they had an EDR solution that would close the gap in their security posture."
"The most valuable feature is the analysis, because of the beta structure."
"Exceptions are easy to create and the interface is easy to follow with a nice appearance."
"Additionally, when it comes to EDR, there are more tools available to assist with client work."
"It notifies us if there's any suspicious file on any PC. If any execution or similar kind of thing is happening, it just alerts us. It doesn't only alert. It also blocks the execution until we allow it. We check whether the execution is legitimate or not, and then approve it or keep it blocked. This gives us a little bit of control over this mechanism. Fortinet FortiEDR is also very straightforward and easy to maintain."
"The solution was relatively easy to deploy."
"It's easy to deploy."
"The features that are most useful are the simplicity of deploying the package and the cryptosystem for managing all the situations on the computer."
"The initial setup is easy."
"If you detect a virus, you can isolate the PC from the network and prevent access to the internet, network and routers. Once fixed, you can give access back to the client. We have not had this functionality using other solutions."
"One of the most valuable features is the signature updating in near real-time."
"Bitdefender GravityZone EDR's installation is straightforward."
"The product is stable. It has a small footprint, but it does a lot of heavy lifting."
"I have found Bitdefender GravityZone Ultra to be highly scalable."
"The product offers great reporting tools"
"The most valuable feature of ESET Endpoint Security is that it is light on resources. It has a very low impact on the system. It uses low memory and the setup size is very low."
"The most valuable feature of ESET Endpoint Security is the antivirus for the endpoints."
"In terms of the current global landscape, it is a great solution."
"The product does not slow down the machine."
"I have found ESET Endpoint Antivirus is light on system resources compared with other antivirus solutions that tend to be very heavy on the computers system resources. Additionally, the solution is very secure."
"This solution has a traditional antivirus, I believe that signature-based detection is most valuable."
"ESET has regular updates, and it gives me good feedback. It's not too onerous like some of the products I've used in the past."
"Once, we had an event that was locked and blocked, but information about it came to us two or three days later."
"There's room for improvement in the quick response time and technical support for integration issues, especially when dealing with multiple vendors."
"Integration with Azure and SaaS provisioning tools could improve Fortinet FortiEDR."
"It takes about two business days for initial support, which is too slow in urgent situations."
"FortiEDR can be improved by providing more detailed reporting."
"The EDR console should have more extensive reporting. You shouldn't need to purchase FortiAnalyzer. It should be included in the EDR part. The security adviser cloud platform could be improved with more options for exclusive or intensive rules for devices."
"Making the portal mobile friendly would be helpful when I am out of office."
"We've had a lot of false positives; things incorrectly flagged that require manual configuration to allow. Even worse, after we allow a legitimate program, it sometimes gets flagged again after an update. This has caused a lot of extra work for my team."
"The main area for improvement is the dashboard of the cloud console, where we manage security policies and groupings. It needs to be more flexible and informative."
"The reporting is much too simple."
"This solution would be improved if it included antivirus functionality. You currently need to install a plug-in to Outlook for each email to be scanned."
"I would like to see a remote desktop for installed endpoints so administrators can see what is on a user's screen or what a user is doing."
"The product fails to provide guides to its users...I want the tool to offer some guides and hands-on training that can guide users who want to learn more about the product without the vendor's help."
"The one thing I'd say about their complete MDR product is that it's too expensive, which is why I prefer to use an alternative SOC and integrate Bitdefender to a different SOC on their own."
"In the future, maybe this will need to morph into AI threat intelligence."
"The one thing that we are missing and want to see is user analytics. So, that is what I'm really interested in: behavior analytics and end user behavior."
"It would be useful if they could automate the deployment more."
"In terms of what is lacking in ESET, it really would need more features for the users when they are working outside of the corporate network."
"The solution lacks the automation I need."
"They need to improve licensing for VMs. When ESET is uninstalled from a VM, the seat stays on the license management server. We have to manually delete the seat from that server because it doesn't know how to handle it. I contacted exclusive ESET support here in Croatia and they told me there is no solution for this yet."
"In terms of areas for improvement, I didn't see any from ESET Endpoint Security because what's important is that it works as an antivirus solution. I do find its pricing expensive here in Hungary, so if the price could be lower, that would be good. ESET Endpoint Security is an antivirus, so it only needs to stop the virus. If it had other features, I wouldn't need it. Every program or solution has specific functions and in this case, ESET Endpoint Security is worth it as an antivirus, though in the next release of the solution, it would be better if there's some improvement in its antivirus database."
"In the future, a cloud version of the solution would be great."
"The problem was that it didn't support Windows 7."
"They should have better support for different languages and auto-upgrading."
More ESET Endpoint Protection Platform Pricing and Cost Advice →
Bitdefender GravityZone EDR is ranked 14th in Endpoint Detection and Response (EDR) with 56 reviews while ESET Endpoint Protection Platform is ranked 11th in Endpoint Protection Platform (EPP) with 97 reviews. Bitdefender GravityZone EDR is rated 8.6, while ESET Endpoint Protection Platform is rated 8.2. The top reviewer of Bitdefender GravityZone EDR writes "High-quality threat intelligence, including encryption and mobile device protection". On the other hand, the top reviewer of ESET Endpoint Protection Platform writes "Easy to set up with good security and rapidly improving capabilities". Bitdefender GravityZone EDR is most compared with Microsoft Defender for Endpoint, SentinelOne Singularity Complete, CrowdStrike Falcon, Kaspersky Endpoint Security for Business and Intercept X Endpoint, whereas ESET Endpoint Protection Platform is most compared with Microsoft Defender for Endpoint, Kaspersky Endpoint Security for Business, CrowdStrike Falcon, SentinelOne Singularity Complete and Check Point Harmony Endpoint. See our Bitdefender GravityZone EDR vs. ESET Endpoint Protection Platform report.
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