We performed a comparison between Bizagi and MEGA HOPEX based on real PeerSpot user reviews.
Find out in this report how the two Business Process Design solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."In Bizagi, all of the features are valuable."
"The product enables the users to automate the processes and provides a good user experience."
"It is easy to use and easy to learn. It is also fully compatible with BPMN virtual tool. Bizagi is very fast in responding to and fixing the issues."
"I like the business process management engine. It's very detailed, and you can probably map any of the corporate workflow processes you come across in it compared to some of the other solutions out there. I can probably say that it has very good support to work in tandem with other RP solutions in the market. The software is still very user-friendly and integral, and they have pretty good online resources. The automation feature is pretty good, so is the integration feature."
"The product has a comfortable GUI and a good environment for users."
"Bizagi is simple. It's simple to learn."
"The initial setup is super simple."
"Great mapping feature that's easy to use."
"I find the IT portfolio management very valuable and helpful."
"MEGA offers a more integrated GRC platform to facilitate enhanced coordination between the functions of Risk, Compliance, and Internal Audit on a single platform solution - HOPEX."
"The most valuable feature is the completeness of HOPEX's meta-model. It's a strong meta-model that's rigid but comprehensive. It's a logical fit for our understanding of how we want things modeled in our database."
"HOPEX has a panel that offers various views. I think that is very good. MEGA has an app for integrating with a lot of apps. We help our clients integrate HOPEX with a different product like Apple Gateway, for example. I've been with the company for 15 years, and we connect with everything. Our clientele includes almost all of the banks in Mexico."
"The tool is very simple and intuitive to use."
"This is a complete package with all of the functionality that we need."
"The support experience in Latin America is great."
"Its availability is very good."
"I would like to see the automation process included in the next release."
"In terms of what needs improvement, the costs can be lowered."
"Bizagi's UI should include shorter steps for documenting controls, documenting properties, changing some attributes in the object, and adding additional text."
"The product used to have a simulation feature, which I had used quite often. However, it's since been discontinued. It might have originally been a paid feature. It would be nice if they could bring it back and offer it for free."
"I think that they could improve their update process. Some of the process mining techniques could be added to Bizagi. I think that they can improve their simulation abilities to include more elements of the BPMN."
"I don't know if it's a problem with my operating system or a Bizagi problem, but many times I see that when I try to connect different activities, they show up as not connected."
"The technical support is not fast enough and should be improved."
"They should improve the migration process between major versions, from version 9 to 10, we had to redo our implementation."
"MEGA HOPEX can improve process simulation in the BPA module. If the solution was better we would not have to use another solution for this purpose. Simulating scenarios in the future for the to-be processes is in demand. If we can have the simulation engine built inside MEGA HOPEX, we would not have to purchase another license or solution to integrate them with each other. This would be a great improvement."
"The tool usability is weak and it also has a high learning curve."
"The initial setup can be quite complex at first."
"We would like to see integration with other products, such as being able to use our workflow with SharePoint and Microsoft Office."
"An area for improvement in MEGA HOPEX is its vast learning curve. The tool is also heavy, so that's a pain point. MEGA HOPEX is also tricky to use if you don't train for many hours."
"The interface must be improved."
"It has a data domain where we load our data objects onto the tool but doesn't provide data governance capabilities such as cleansing or validating data."
"MEGA HOPEX's problem is that it is expensive, but it's a fantastic tool."
Bizagi is ranked 5th in Business Process Design with 78 reviews while MEGA HOPEX is ranked 8th in Business Process Design with 37 reviews. Bizagi is rated 8.4, while MEGA HOPEX is rated 7.8. The top reviewer of Bizagi writes "A flexible, customizable solution that reduced time to market, but the UI and customer support could be better". On the other hand, the top reviewer of MEGA HOPEX writes "Interactive with good functionality and helps with productivity". Bizagi is most compared with Camunda, Visio, Bonita, ARIS BPA and Microsoft Power Apps, whereas MEGA HOPEX is most compared with Sparx Systems Enterprise Architect, LeanIX, ARIS BPA, Visio and Avolution ABACUS. See our Bizagi vs. MEGA HOPEX report.
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