We performed a comparison between Bizagi and Salesforce Platform based on real PeerSpot user reviews.
Find out in this report how the two Rapid Application Development Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."This solution is easy to use and it is a good tool for process modeling."
"I like the ease of use and the fact that you can download and use their free version, which is unlimited. However, while it's unlimited use, some features aren't available."
"The product allowed users to connect with flow chart elements with ease."
"The solution offers a free version of their product."
"Business process modelling and simulation."
"The approval process is simple."
"The amount of control that this solution provides is great."
"Great mapping feature that's easy to use."
"We use this solution to track customer activities, opportunities and contact information."
"We also use Salesforce to find trends to make informed decisions in terms of events and marketing campaigns."
"What I like about the Salesforce Platform, in particular, its enterprise edition is that apart from its many features, you can have a wider view of the customers, a 360-degree view. I also enjoy managing opportunities in the Salesforce Platform a lot because it's easier and gives you a wider view, compared to HubSpot."
"There is very good documentation available and Salesforce offers good communication with its clients. It's very user-friendly and has a system that is easy to learn."
"One of the main features of the solution is it is flexible."
"The entire solution is very customizable and you are able to add many functionalities."
"Salesforce is the best one out there."
"It works beautifully. I haven't had any errors."
"Bizagi could be improved by more automation and machine learning. Now that I'm learning more about data analyzers, I'm realizing that many people have problems with data and how to understand them."
"The technical support is not fast enough and should be improved."
"We have migrated to the cloud, but there are a lot of issues while integrating with the cloud. There are a lot of things to improve with the cloud and reporting. We were previously working with on-premise solutions, and we had access to a lot of things, but with the cloud, they changed a lot of functionalities. Some of the things we know, but with some of the things, we are having difficulties."
"Framework approach, which extends to reusability in tools, like Pega, for deployment management could be improved."
"The tool is expensive and it should improve its pricing."
"When you start working with information modeling, et cetera, here is no really good solution for the data modeling and information modeling."
"In terms of what needs improvement, the costs can be lowered."
"Can be difficult for new users."
"There needs to be more documentation."
"Integration needs improvement."
"If you have resellers or distributors, you just need to figure out a way to set up the system in the backend. Since every company is different, it takes a little bit of time to figure that out."
"It may be slow, but that is relative. When compared to Siebel CRM, which was large, clunky, and extremely slow, Salesforce seemed fast to me."
"I have found it takes an exceedingly long time to put opportunities or clients in the system. If I have an opportunity that I need to put in the system it could take approximately 10 minutes. This is a lot of time when you have multiple opportunities to put in. There are other tasks to do that are required by supervisors, such as forecasts. What I have done to save time is I did not input as much detail as I could have because I knew it was going to take me an hour to get five leads in."
"I would like to have integration with Google."
"I would like to see the organizational details improved to make it less difficult to bring new clients on board."
"What could be improved in the Salesforce Platform is the price. The platform is too expensive. The implementation time for the platform is also longer than expected, so that's another area for improvement."
Bizagi is ranked 13th in Rapid Application Development Software with 78 reviews while Salesforce Platform is ranked 9th in Rapid Application Development Software with 82 reviews. Bizagi is rated 8.4, while Salesforce Platform is rated 8.2. The top reviewer of Bizagi writes "A flexible, customizable solution that reduced time to market, but the UI and customer support could be better". On the other hand, the top reviewer of Salesforce Platform writes "Reliable with good reporting and custom dashboards". Bizagi is most compared with Camunda, Visio, Bonita, Microsoft Power Apps and ARIS BPA, whereas Salesforce Platform is most compared with Microsoft Power Apps, Oracle Application Express (APEX), Microsoft Azure, Appian and ServiceNow. See our Bizagi vs. Salesforce Platform report.
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