We performed a comparison between BlackBerry Enterprise Mobility Suite and SOTI MobiControl based on real PeerSpot user reviews.
Find out what your peers are saying about Microsoft, JAMF, VMware and others in Enterprise Mobility Management (EMM)."Maturity makes it a stable product."
"Configuration profiles, remediation, scripts, and auto-pilot features are very good."
"It is a very stable and scalable cloud-only solution."
"Fortunately, now everything is streamlined into a single, unified platform."
"It supports end-users who tend to lock their devices quite frequently. Its conditional access policy helps us keep the users logged into their devices."
"It helps implement conditional access policies to restrict mobile users from accessing potentially dangerous emails."
"The most valuable feature for us is the security, including risk analysis and patch management."
"Intune's most valuable features are the device, compliance, and configuration policies."
"Whenever we have issues, people rely on the ability to check messages promptly."
"The containerization of the workspace is what we have found to be the most valuable."
"It does support hardware and operating system configurations from every angle."
"If a device is stolen, you have the power to remove all of the contents remotely. You can do this very quickly."
"The most important features would be instant messaging and the security that we get from the containerization."
"It was an improvement when we got the Tasks and the Notes as well as Connect for Skype For Business."
"It has a good ease of use, and its intuitive."
"The most important feature is Blackberry Work, for sure, because that is where you have email."
"It gives us the ability to manage our mobile fleets and push out updates quickly for all of our internal applications to keep the business running. We can push an app update out in minutes..."
"The Lockdown Kiosk Mode is very useful... When you have 9,000 people remotely using your applications, you want to make sure that they don't play with Facebook while they're supposed to be working... It also prevents installation of software that could be harmful or compromise the security of the phone."
"One of the most valuable features is the ability to deploy apps on the fly. We're able to update and deploy new applications, directly from the cloud. That's been a huge feature for us. Instead of putting hands on each of these devices - and we're talking thousands of devices - we can manage it all from the backend."
"Among the valuable features are managing configurations of all devices and being able to remote into devices... We send out configurations for each site that has its devices. Each site has a different configuration, and SOTI manages each configuration for each site"
"The product provides us with information about the incidents. It helped us block specific devices remotely."
"It helps in enrolling, managing, and relocating the devices quickly."
"The SOTI MobiControl Assist tool is very good for remote controlling devices for troubleshooting. SOTI MobiControl is very helpful."
"The other feature, that I have got to say is just leaps and bounds ahead of SOTI's competition, is the remote control feature. It's a true admin remote-control, so we don't have to have somebody on the other side of the device allowing us access to the device... We're able to pull up a tablet or phone and take pictures of it and we can actually videotape what's going on, on the device itself, and that's been huge."
"Microsoft Intune could improve by being more user-friendly and having it geared toward device management. The graphic interface is not very good."
"The scalability could be improved, and like most other MDM products, Intune is good but not 100% there yet."
"They need to add more group policies. Intune currently does not have many group policies that you can deploy. Its reporting, which is very limited at the moment, also needs improvement. It will be great if they can add report customization. Its stability needs to be improved. Sometimes, when you register a device in Intune, it doesn't show up instantly on the engine portal on the admin side. They need to provide better support for complicated issues. They also have a long turnaround time."
"Intune lags all of its competitors in terms of report generation."
"It would be better if they can reduce the cost of the license."
"It needs incorporation of Knox, ZeroTouch, etc."
"I would like the ability to install the agent on devices from suppliers, which would enable us to implement a zero-trust strategy for guest devices."
"There are a lot of small use cases where we realized that some technical solution was missing in Microsoft in comparison to other products. For example, it lacks something similar to sensing or location-based rules and configurations."
"The entry level support needs improvement, but a lot of it has to do with the fact that we do not have premium support. Therefore, we have to go through Level 1 support for any issues."
"As far as being able to remotely wipe a device, or remove it from the console, this is not simple to do. It is not a one-click motion, as it requires several steps."
"It would be nice if there was an easier way for team members to get onboarded in regards to what they have to do on the device. There are some programs like Apple DEP and Samsung Knox. Unfortunately, with these programs, to get existing users onto them, you have to factory wipe your device. If it did not have the DEP capabilities, it would be nicer if it did not have so many steps to go through. That is our biggest complaint from team members. It has too many steps."
"They could improve their QA. There are many times where something will be released, a new client will be released, and something gets broken. Or they do a release and they don't take into consideration how some people may be using parts of it. Even though it's supported, they release something and it breaks it because they weren't aware of it. The biggest thing for me right now is, I would like to see improvement in their QA. I'm tired of getting broken software."
"The only thing is that the UEM service is a little slow. We have a product production environment, and a test environment and both of them are a little slow. When you are using the UEM Web interface, it takes time to load."
"More devices supported like iOS, Android, and API so it can support various platforms to enhance the experience."
"We cannot integrate BlackBerry Edit from BlackBerry Enterprise. BlackBerry Edit has issues when we are editing any document. We have other internal applications that we can use for documents, but we cannot edit into BlackBerry Edit. There's room for improvement with editing documents."
"What we don't have at the moment is RDP from the device to some kind of PC. Another feature would be access to a delegate's mailbox and I think that is to come in one of the next releases. There have been a lot of requests for that type of feature where, for example, a secretary can access the mailbox of the boss."
"I wish that I had some more tutorials and educational resources on how to use the product."
"I would like to see some SMS integration so people can send data directly from a mobile phone through SMS when there's no internet."
"The remote screen of the solution gets stuck at times. So, that needs to be improved."
"SOTI MobiControl is very good for Android and Windows, but it should add a little bit on the Apple side because it doesn't have much control on the Apple side."
"It would be helpful if the product offered more integration and more features around the iOS and macOS platforms."
"Maybe if there were tiers, it would be better as then companies could lower the pricing by going to the lower deployment model."
"For the most part, the application deployment works well. Occasionally, when moving a gun, we'll see that we have to manually intervene, when working with the setup."
"They should improve the lockdown feature."
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BlackBerry Enterprise Mobility Suite is ranked 17th in Enterprise Mobility Management (EMM) with 24 reviews while SOTI MobiControl is ranked 5th in Enterprise Mobility Management (EMM) with 47 reviews. BlackBerry Enterprise Mobility Suite is rated 7.8, while SOTI MobiControl is rated 8.2. The top reviewer of BlackBerry Enterprise Mobility Suite writes "Helpful technical support, and performs well, but initial setup could be simplified". On the other hand, the top reviewer of SOTI MobiControl writes "Provides enterprise mobility and remote control mobile device management". BlackBerry Enterprise Mobility Suite is most compared with VMware Workspace ONE and Ivanti Neurons for MDM, whereas SOTI MobiControl is most compared with VMware Workspace ONE, 42Gears SureMDM, Jamf Pro, IBM MaaS360 and JumpCloud.
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