We performed a comparison between BMC Helix Monitor and OpenText Operations Bridge based on real PeerSpot user reviews.
Find out in this report how the two Event Monitoring solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."It is evolving more and more into artificial intelligence."
"The service operations monitoring features are valuable."
"The most valuable feature of the solution stems from the fact that BMC Helix Monitor is an agentless tool, because of which you don't need to deploy agents on each and every system in your IT environment."
"The initial setup is pretty straightforward. It's not complex at all."
"From our monitoring perspective or from a visibility perspective, HPE UCMDB is a must have. It's an amazing piece of software."
"The correlation feature is the most used feature. It allows you to correlate events from different sources and have more meaningful events."
"Purely, its flexibility is the most valuable aspect. It is hugely configurable."
"You can create an application topology that shows relationships between different components."
"The integration with the ticketing tool makes sure that there is a record for every issue."
"The broad integration possibilities, I'd say, with any kind of product, are probably the most valuable feature."
"OpsBridge has good event correlation facilities and root-cause identification algorithms."
"The solution's GUI and some patching-related information are areas with shortcomings where enhancements are needed, though I believe they are areas that fall under BMC's roadmap for the future."
"The initial setup of the solution is complex."
"The product must provide more information and dashboards."
"Remove the dependency of Java technology. This is a feature used for admin purposes to update the modeling."
"The initial setup is a little bit complex."
"The initial setup of this tool is complex for people who lack experience with it."
"The price is quite expensive, and because of this, we may try another solution."
"The service takes a very long time to start and it requires a lot of resources."
"What needs improvement in Micro Focus Operations Bridge is its resource heaviness because you need many resources to deploy and support it. It's a good solution for larger organizations, but for small businesses, not so much."
"The solution is overall "heavy", requiring multiple servers, even without HA."
"pology-based event correlation does not work well with NNM events."
BMC Helix Monitor is ranked 6th in Event Monitoring with 3 reviews while OpenText Operations Bridge is ranked 8th in Event Monitoring with 44 reviews. BMC Helix Monitor is rated 9.6, while OpenText Operations Bridge is rated 7.8. The top reviewer of BMC Helix Monitor writes "The product is a top-rated monitoring tool, but it needs to improve its pricing and ease of use". On the other hand, the top reviewer of OpenText Operations Bridge writes "Good event correlation capabilities, promotes a self-service approach to monitoring". BMC Helix Monitor is most compared with BMC TrueSight Operations Management, OpsRamp and ServiceNow IT Operations Management, whereas OpenText Operations Bridge is most compared with SCOM, OpsRamp, Splunk Enterprise Security, IDERA SQL Diagnostic Manager for SQL Server and PagerDuty Operations Cloud. See our BMC Helix Monitor vs. OpenText Operations Bridge report.
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