We performed a comparison between Camunda and Lucidchart based on real PeerSpot user reviews.
Find out what your peers are saying about Microsoft, Camunda, Software AG and others in Business Process Design."The UI is very user-friendly compared to other products. The native, vanilla UI is very interesting and intuitive to use. It's user-friendly when it comes to modernizing a business process."
"Overall, the solution has been very solid."
"It allows me to present or to demonstrate the business process flow, visually, without having to resort to PowerPoint, Visio, or other products."
"The most valuable features are that it's lightweight, can be embedded in existing Java code, and keeps track of the workflow state and the instances that we need."
"The ease with which I can define workflows is most valuable. The latest updates and flexibility that it provides around a task activity are interesting for me."
"The modeler is useful for creating the flow. The way to access the data through their REST API is also valuable. This is what we're using right now."
"We have been able to save costs using this solution compared to the product we used before."
"The most valuable feature is the scheduling."
"Easy to work on."
"I like how all the contacts in my chart are linked to LinkedIn. That's what makes it really easy for outreach and for making sure we have all the contacts right there in front of us when we need to."
"The ability for Lucidchart to create database schemas or modify existing data structures is strong. That's what I initially introduced it for in our organization. The script that Lucidchart provides works with other systems like Oracle, SQL Server, and Postgres that I can copy-paste, and get a quick dump of metadata and import into has saved me a ton of steps that I didn't have to manually create these tables. I had a lot of things where I still had to put in the linkages between tables, but I didn't have to type in every field name, every data type, and everything else that came in. That saved me tons of time."
"Lucidchart helped us to realize efficiencies in the projects we use it for. I can show people pictures, and I can change things in a meeting and then email it by the end of the meeting. Because most places we go, especially now with everybody in-home office, I'm going to have great internet access, and that just makes it easier to be able to change things quickly while we're in a meeting and go, "Oh, you changed this. Oh, okay.", and then send it to them as a proof and send it as a PDF or send them a link. That works great. That saves time and accelerates a sale."
"Lucidchart is a lovely tool for creating visual representations of any process or organization."
"The interface is very user-friendly and it is not a hassle to use the site at all. They did a really good job in that regard."
"Documenting things such as processes, systems, and new teams has been my primary use case. Lucidchart is really, really valuable for its ability to create a process chart from start to end. The web app makes it easy because everything is similar to other tools like Visio but Lucidchart feels a little bit more intuitive. It has been easy to use the web app. I definitely have learned a lot about how to bring in my own graphics or images in place of some of the shapes and I'm able to create and use the arrows within the processes, so it definitely has been useful for me."
"Lucidchart's capabilities for understanding workflows is high. I use a couple of different programs, like MindManager, and what I like about using Lucidchart is that it is all web-based. So, I can quickly go into a web browser, drag and drop a bunch of files, pictures, or notes, draw some flow lines, and rapidly be able to create a visual representation of what I am trying to do. As a product manager, I can quickly organize thoughts that way and show people what we are working on."
"Customization and tech stack could be up-to-date."
"The GUI needs to be improved, with more configuration options."
"They have a migration plugin that can be used to migrate from one BPM to another BPM. It is in the beta stage since last year. If they can make it available in the market, it would be great. We are going to have a couple of migration projects for migrating from IBM BPM to Camunda, and this plugin would be useful. I have already discussed this with them two weeks ago and asked them to look into this and add it as a feature. We are expecting this plugin to be available in the next version. This is the only requirement we have at present. They keep on coming up with different features, which is helping us a lot. Its latest release that came out last month was awesome."
"Initial setup can be quite complex."
"The support definitely can be improved. Apart from that, the language should be extendable to other platforms. If I want to write, I'll run a different platform, like Python code on top of it, or COBOL code on top of it, and it should support those languages."
"It is not difficult to change existing processes. The difficulty was in integration, for example, to call an external web API, and in the security capabilities, to use a vault for secrets. That was difficult."
"When trying to design rule tables the solutions graphical user interface could improve, it could be more user friendly."
"There should be a multi-tenant solution for the platform where it supports multiple organizations on one platform instead of having to spin up multiple clusters for each organization. There should be an easy way to integrate different departments into one platform without having to operate multiple platforms. The operations should be easier with the enterprise solution. It should not create more overhead for the operations people."
"They should make it more user-friendly. The only option is either to use the existing template with already existing colors and gradients. If you want to do custom colors and gradients, then it's too complicated to use and should be simplified."
"I would like to have access to more colorful and more vibrant icons."
"One area for improvement is the fact that I had to create two sheets. I had to create a process flow diagram, and I had to create a timeline. I wasn't able to do that in one sheet. If they could add that kind of feature, where you could input a timeline and different types of templates into one worksheet, that would be really useful. I had to include two and then cut and paste, and that was an extra step for me."
"One downside is that you can only modify things online, but when you download work, you download it as an image. It would be useful to have an option to modify it locally."
"There is a premium for the use of certain elements in Lucidchart... It becomes very annoying, especially if you are a first-time user of Lucidchart and you don't have a premium plan. It feels a little too restrictive, in terms of using very basic shapes and icons. It asks you to sign-up for the premium account, which I think shouldn't be the case."
"I'm not a super user, and there might be a way of doing it that I haven't explored, but I was looking for some specific icons that are just standard icons, and I found the icon library to be very focused on architecture icons. It didn't have as many standard or generic icons."
"One of the things that I find frustrating is that all of our Tableau information is on a server, so when I send that out people can't open it and use it. I then have to go back and do extra work to convert everything into an Excel format that everybody can use. It would be really important to me, if I send something out to somebody who doesn't have a Lucid account, that they can just click and see it, instead of having to log in and create an account."
"I wish there were a lot more automations. For instance, if I'm using a project management software to list out all my WBS [work breakdown structure] I wish Lucidchart had the functionality where it would take all the numbering and generate a tree diagram. Something like that would help so much, but right now it's still a manual task..."
Camunda is ranked 2nd in Business Process Design with 71 reviews while Lucidchart is ranked 2nd in Mind Mapping Software with 54 reviews. Camunda is rated 8.2, while Lucidchart is rated 8.6. The top reviewer of Camunda writes "Open-source, easy to define new processes, and easy to transition to new business process definitions". On the other hand, the top reviewer of Lucidchart writes "Good brainstorming features, facilitates collaboration, and keeps us focused on our work". Camunda is most compared with Apache Airflow, Bizagi, Pega BPM, IBM BPM and Appian, whereas Lucidchart is most compared with Lucidspark, Figma, Sparx Systems Enterprise Architect, Visio and No Magic MagicDraw.
We monitor all Business Process Design reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
