We performed a comparison between Check Point Harmony Browse and Cisco Umbrella based on real PeerSpot user reviews.
Find out in this report how the two Secure Web Gateways (SWG) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."On the outside, the main differentiation is because Lookout ingest. They have ingested basically all of the apps for the last ten years and all the versions of all the apps, and we have that in a corporate database that allows us to do very large-scale machine learning and analysis on that data set. That's not something that any of the competitors really have the capability to do because they don't have access to the data set. A lot of the apps you can no longer get them because that version of the app is five or six years old, and it just doesn't exist anywhere anymore, except within our infrastructure. So, the ability to have that very rich dataset and learn from that dataset is a real differentiator."
"The most valuable features are the antivirus as a whole, the anti-malware, and all of the protection features that scan our enterprise devices."
"The solution is stable."
"The protection offered by the product is the most valuable feature. It detects vulnerabilities or traps on our users' phones and then prompts them to clean up their devices. Tools we used previously would only discover, which required us to gather information on the backend, so Lookout is a welcome upgrade."
"The downloaded protection as it scans and emulates the files on a browser level is great."
"It analyzes and verifies in detail how secure or insecure a file, document, or object is that is being downloaded."
"It has content filtering, which has helped us a lot in being able to apply the necessary filtering policies where we can allow or block websites."
"It provides end-to-end encryption for the communication between the user's device and the remote browser, which helps to protect against eavesdropping and other forms of man-in-the-middle attacks."
"This solution has multiple protections that are generally very simple to configure and work quickly with little intrusiveness for the user."
"The product enforces the privacy of the users, which is good."
"The software is easy to install and deploy across any business environment and it is becoming a game changer for us."
"The installation process is simple. Once initiated, the process is quite straightforward and seamless, making it easy to complete."
"The documentation is good, and we have been able to resolve any issues ourselves."
"There is much differentiation within the licensing so if anyone wants DNS security from the DNS security log, we are there already, and if anyone wants to go to a secure internet gateway, that is also available. We can get the integrated cloud DLP license keys. That is a good benefit with Cisco Umbrella. You can get a complete solution in a single licensing."
"The solution is very easy to manage. We found the initial setup, for example, to be quite simple."
"The implementation is pretty easy."
"I also think that the dashboard view is really helpful. Whenever sites get blocked, we get the details and the users who are connecting to them."
"The most valuable feature of this solution is its reliability."
"It provides centralized, device-agnostic management of the Internet experience."
"We can have a full overview and a quick overview of all the DNS requests. For us, it's quite important."
"From the analysis that we've done, they do seem to be maybe a step behind in trying to enter the market with a new solution. But when they do pick up, they do come out with some good products."
"We just submitted an enhancement request reflecting the main area we want to see improvement in; the APIs. Currently, we're able to build dashboards, but it's somewhat backward because we use our MDM API to create them. Lookout should provide API to customers so we can query our data and use it in our cloud, and this is the only outstanding area for improvement with the product right now."
"The stability depends on the service from where you access it. Because sometimes, the place you are in, you have Gateway. You don't have Gateway. The gateway is overutilized. At the end, you need to go through their gateways. And this is the key point here. You have a tracking point. If it's not well orchestrated, and it scales up as you add more to the existing team, you will suffer"
"Lookout was moving into the SSE space. And so their work on SecureWeb Gateway and SD-WAN is still sort of evolving."
"More focus and emphasis is required on customization and real-time notification and alert system."
"URL filtering could be better."
"The only thing they should add or improve is the reporting series."
"They should focus on new areas of product. In the last year, they have not released any updates with improvements or extra options."
"The URL filtering database should be improved."
"security solution for users Devices and Access" What is our primary use case? The application is good as its lightweight and its functions are really similar to a browser extension. It offers real-time protection for internet users by addressing active concerns. Moreover, it incorporates a reputation feature to ensure swift access to websites within a second. The effectiveness of Harmony Browse’s capabilities is really an advantage. What is most valuable? The installation process is simple. Once initiated, the process is quite straightforward and seamless, making it easy to complete. What needs improvement? Regarding the Harmony Browse, I call it "Kuna" which is accurate. The quantum product serves as my primary focus due to its project cost, and I aim to introduce support in this area. This is because firewall implementation holds significant importance for organizations. I want to improve more on the quantum losses. There's a concept I'd like to include in Harmony Browse, known as automatic catching. This mechanism comes into play when an individual closes their browser while possessing sensitive information, like monetary data. To counteract potential risks, we employ a browser cache-clearing process to minimize the cache's accumulation. This action ensures that malicious entities can't exploit the cached data for attacks. To enhance this further, there's potential for the implementation of a self-cleaning technology. For instance, when a user exits the browser, an automatic action could be initiated to clear the browser cache, serving as an additional layer of security. This can be helpful if added."
"The ease of handling should be improved, as it is currently intrusive and some users don't like it."
"The solution needs greater automation to reduce the need for manual configuration and management."
"I would like for their support to be faster."
"The firewall capabilities could be better. Cisco is starting to introduce some layer 7 capabilities now, but there's still some room to grow. They should continue with the development of Umbrella so that it is a full-blown cloud-managed firewall solution."
"It would be good if the more complex versions of Umbrella are simplified so that we can offer them in a more standardized way. We, as a telco, do not operate the same as a traditional integration partner would, who can sell all its services. We try to have a standardized approach as much as we can so that we can sell the solution with as many services added to it as possible. If you look at the structure of businesses in Switzerland, 95% of them have 10 persons or less, and they do not have a security specialist. Therefore, the higher the automated and standardized features, the better it is for them."
"I would like to see more integrations with more products. Some of the integrations need to be simpler as well. For example, the integration with Cisco Secure Firewall could be simpler. It would be good to make reporting simpler. For those who don't use SecureX, it would be good to make Umbrella really simple to use upfront. It's not a difficult product, but it can be daunting for someone who isn't exposed to it because there are so many options."
"There are a couple of different pieces that have different portals. I know they're working on getting them all into one portal, but that's probably the biggest thing that needs improvement right now. It's not a single pane of glass yet."
"The price could be better. The price is definitely a bit high, but we have to pay a premium for Cisco products."
"If the virtual appliances could also gather traffic bandwidth reports, that would be great."
"Its reliability and the response time of the support team can be better."
Check Point Harmony Browse is ranked 10th in Secure Web Gateways (SWG) with 17 reviews while Cisco Umbrella is ranked 1st in Secure Web Gateways (SWG) with 108 reviews. Check Point Harmony Browse is rated 9.0, while Cisco Umbrella is rated 8.8. The top reviewer of Check Point Harmony Browse writes "Easy to install with excellent features and boosts productivity". On the other hand, the top reviewer of Cisco Umbrella writes "Protects endpoints wherever they are, always pushing people to the right locations to avoid malicious intent". Check Point Harmony Browse is most compared with Zscaler Internet Access, whereas Cisco Umbrella is most compared with Zscaler Internet Access, Microsoft Defender for Cloud Apps, Prisma Access by Palo Alto Networks, Palo Alto Networks DNS Security and Fortinet FortiGate SWG. See our Check Point Harmony Browse vs. Cisco Umbrella report.
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