We performed a comparison between Cisco ISE (Identity Services Engine) and NetIQ Identity Manager based on real PeerSpot user reviews.
Find out what your peers are saying about Cisco, HPE Aruba Networking, Fortinet and others in Network Access Control (NAC)."For customers, it's great. It has a GUI, so the customers themselves can edit ACLs or even modify the policies. It's also an all-in-one solution with RADIUS and TACACS."
"They have recently made a lot of improvements. My clients don't have much to complain about."
"There is good integration with third-party systems like antivirus patch management, MDM."
"The way we can trust this solution is the most valuable. We have no issue with this product. It is a competitive product. You need to have a very good and deep knowledge of the product to take the full benefits of all the features, but it is a good product."
"In terms of features, I think they've done a lot of improvement on the graphical user interface — it looks really good right now."
"The way the ISE works is you can get into defining. Let's say, in my case, I've got a Windows laptop and I've got an Apple product and those have unique identifiers, unique back addresses. It would say that this in my profile so I could get to those apps with either device, 24/seven. That's how granular the ISE or these NAC Solutions can get."
"The most valuable feature is the integration with StealthWatch and DNA as one fabric."
"We found all the features of the product to be valuable."
"It's a very flexible tool, so you can synchronize multiple sources of data and you have multiple connections to various kinds of systems."
"The product is easy to use."
"The most valuable feature of this solution has been the ability for us to integrate a lot of external systems, and the automatic transfer of a lot of identity information. Additionally, the customization is very good."
"The access request management has improved significantly in terms of its user interface. What sets it apart from competitors like SailPoint is that it's an event-based solution rather than schedule-based. That's a key differentiator."
"The most valuable feature of NetIQ Identity Manager for identity synchronization is the ability to provide users with all necessary access on day one through automated provisioning, facilitated by approval workflows."
"I like the eDirectory feature."
"The most valuable features are Password Reset Alerts, Password Sync, and SQL connectors."
"The main value lies in the simplicity of implementation, as well as its customized look and feel."
"There are issues with respect to the posture assessment function. It's been observed that customers are not receiving total access to the network because the assessment agent is glitchy and malfunctions from time-to-time. I would like to see refining of the compliance assessment and adding more detailed compliance of endpoints on the user end."
"The price here in Brazil is very expensive."
"The licensing documentation needs to be better."
"Adding new devices was a little cumbersome. I haven't done it that many times, but I remember that adding new devices to the authentication piece of it was a little cumbersome. The way I was shown to do it, I thought it was odd because we had to go into the active device, copy the file down, export it, make some changes to it, and then reimport it as opposed to being able to click it and having a template to fill out."
"The solution is not so user-friendly."
"I'm working from China currently and the only real issue is that, within the country, there's some concern around Cisco and its ability to offer the solution for the long term. As the United States has banned the Huawei version in their country, we feel there may be retaliation in ours and Cisco will get banned as a countermeasure from the government. The future of Cisco in China is in question. Our local partners are worried about the situation."
"The initial setup process is complex since there are so many big components."
"They should improve their licensing. Licensing is always trouble with Cisco, and Cisco Identity Services Engine is no different. The way the product is licensed could be improved."
"NetIQ Identity Manager could improve by updating the user portal, it is out of date."
"We have another system that is using the SAML system, and we also integrate with Active Directory only. If NetIQ Identity Manager can integrate directly, we would not need to use the Active Directory directory."
"The integrations must be made easier."
"It needs some modern features. They should improve and modernize their management interface. It has been created over years and by different persons. You can see different applications, different management consoles for different things. There should be an integrated interface."
"The solution architecture is somewhat complex. For some components, the necessary resilience is not inherent."
"There's no huge thing missing, because it's already comprehensive. Now and then, however, there might be a minor issue."
"The interface is old and outdated, and the design software seems archaic."
"If it could be operated in such a way that anybody could use it, with just the user interface, and there's no need for programming, then that would be a great improvement."
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Cisco ISE (Identity Services Engine) is ranked 1st in Network Access Control (NAC) with 138 reviews while NetIQ Identity Manager is ranked 8th in User Provisioning Software with 17 reviews. Cisco ISE (Identity Services Engine) is rated 8.2, while NetIQ Identity Manager is rated 7.8. The top reviewer of Cisco ISE (Identity Services Engine) writes "Gives us that extra ability to assist the end user and make sure that we are making them happy". On the other hand, the top reviewer of NetIQ Identity Manager writes "If it works, Designer is a charm, but it can be a pain to keep updated". Cisco ISE (Identity Services Engine) is most compared with Aruba ClearPass, Fortinet FortiNAC, Forescout Platform, CyberArk Privileged Access Manager and Fortinet FortiAuthenticator, whereas NetIQ Identity Manager is most compared with SailPoint Identity Security Cloud, Microsoft Identity Manager, CyberArk Privileged Access Manager, Microsoft Entra ID and One Identity Manager.
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