We compared Cisco Meraki Wireless LAN and Mist AI and Cloud based on our user's reviews in several parameters.
In summary, Cisco Meraki Wireless LAN is praised for its stability, performance, and visibility, with exceptional customer service and reasonable pricing. Mist AI and Cloud stand out for their intuitive interface, AI-driven analytics, and proactive troubleshooting, with positive ROI and responsive customer support. Areas of improvement for both include network stability, reliability, and user interface enhancements.
Features: Cisco Meraki Wireless LAN offers stability, good performance, complete visibility, easy setup, user-friendly interface, cloud management, and device control. Mist AI and Cloud prioritize intuitive UI, easy setup, seamless integration, AI-driven analytics, proactive troubleshooting for faster problem resolution, and improved network performance.
Pricing and ROI: The setup cost for Cisco Meraki Wireless LAN is reported to be minimal and straightforward, while Mist AI and Cloud also offer a manageable setup cost. Both products have straightforward licensing processes, contributing to a positive user experience., The ROI for Cisco Meraki Wireless LAN has been positive, with improved network performance and enhanced security. Mist AI and Cloud have also provided significant returns on investment, with increased efficiency and cost savings. Both solutions offer valuable features and capabilities.
Room for Improvement: Cisco Meraki Wireless LAN has room for improvement in signal strength, network stability, user interface, compatibility, firmware updates, and customer support. Mist AI and Cloud need enhancements in performance, reliability, system delays, disruptions, interface intuitiveness, and user-friendliness.
Deployment and customer support: The reviews for Cisco Meraki Wireless LAN indicate that the duration for establishing a new tech solution can vary, with some users taking three months for deployment and an additional week for setup. In contrast, the reviews for Mist AI and Cloud also mention three months for deployment and a week for setup, but suggest that these timeframes should be considered separately in some cases., The customer service of Cisco Meraki Wireless LAN is known for its exceptional support, promptness, and effectiveness. Customers appreciate the knowledgeable staff and their helpful guidance in resolving issues efficiently. On the other hand, Mist AI and Cloud have received positive feedback for their availability, responsiveness, prompt guidance, and expert assistance, contributing to a positive user experience.
The summary above is based on 61 interviews we conducted recently with Cisco Meraki Wireless LAN and Mist AI and Cloud users. To access the review's full transcripts, download our report.
"The solution is stable."
"In terms of reporting, in terms of all the user reports, it's very rich."
"The artificial intelligence feature is very good."
"The solution is very secure."
"The simplicity is great."
"The AI capabilities of Mist Wireless are superior to other OEMs."
"You can easily monitor, manage, and cover all your IT equipment."
"The most valuable feature of Juniper Mist is the Virtual Network Assistant, powered by artificial intelligence."
"The network security the solution provides is its most valuable aspect."
"Allows for cloud-based management of your Wi-Fi network."
"It is cloud-based. You can manage it remotely from anywhere in the world, and you don't have to be on-site, which is a very big advantage."
"The interface makes it easy to manage."
"It is cloud-based. It has a GUI rather than a command line, and it just works."
"The product's cloud controller is easy to use."
"I like the record that is being kept and multiple SSDs."
"The primary value lies in the ease of configuration; these products seamlessly integrate, and work well together."
"Mist AI and Cloud is the best solution I have seen in the industry, especially from the artificial intelligence perspective, as it helps businesses."
"The most valuable aspect is that they operate on small microservices, offering numerous open APIs that enhance the value of our Wi-Fi network. This flexibility allows us to optimize various aspects such as workforce planning and occupancy management. The platform is highly open in the market, providing robust APIs for seamless integration with other tools. Currently, we leverage these capabilities at a building site, incorporating IoT sensors to gather data. The collected data is stored in a centralized location, and we plan to use AI for analysis. This analysis will include insights on peak activity times, humidity levels, temperature variations, and other relevant metrics within the building."
"Natural language patching is an important feature."
"The most useful aspect of Mist AI and Cloud is automation capabilities."
"The Marvis feature of Mist AI, an artificial intelligence tool, is very useful."
"The tool's best part is the GUI. It is user-friendly and fast due to AI features. The solution can help you fix things with AI, which is impressive."
"The AI deployment process involves adding access points and placing them in the designated area. The AI system automatically adjusts channel selection and transmission power without any issues with stability or throughput. It has improved network performance."
"The triangulation feature can be used to determine where a person is in relation to the access point."
"The pricing should be made cheaper."
"The solution is expensive."
"Improving third-party integration is key for Juniper Mist's next release."
"The price could be better."
"The pricing is very high in the Indian market."
"I need a bit more time with it before criticizing the features."
"The product should include adaptive Wi-Fi to show a more accurate location."
"Juniper Wireless AP can improve by continually improving its reporting and integration with other systems."
"The initial setup of the solution can be improved and made easier."
"The issue primarily revolves around failure to renew the license on time, leading to service termination."
"The product's coverage area could be expanded. It would help ensure better connectivity."
"We face a bottleneck on the gateway while using the solution for large enterprises."
"Currently, with Meraki, a controller is required to direct guest and user traffic to the internet. Improvement is needed in the portal for enhanced visibility into activities. Additionally, addressing multiple bugs, especially those arising with new releases, is crucial to ensure system stability."
"There is only one particular thing that needs improvement. Sometimes, for example, when you need to open a ticket, although it's under the umbrella of Cisco, you still need to go to the Meraki support."
"It is super expensive for what you get. I just wish it was less expensive."
"Documentation could be improved, but everything else has been spot-on."
"There could be more integration."
"The user experience should be improved. It's not user-friendly."
"The solution lacks documentation."
"Mist AI and Cloud should be marketed more and focus on making partners in the industry."
"Sometimes it takes a lot of time for the access point to connect with the cloud."
"It would be beneficial to have support for the Chinese language."
"There seems to be different versions of standards used in the wireless access points. In the future, it would be helpful if the solution could come up with some kind of universal standard for all devices and all access points."
"In future releases, they need to add some router models. Because currently, it supports only SSR and WAN routers. But adding other routers would be good."
More Juniper Mist Wireless Access Points Pricing and Cost Advice →
Cisco Meraki Wireless LAN is ranked 4th in Wireless LAN with 115 reviews while Mist AI and Cloud is ranked 7th in Wireless LAN with 21 reviews. Cisco Meraki Wireless LAN is rated 8.2, while Mist AI and Cloud is rated 7.6. The top reviewer of Cisco Meraki Wireless LAN writes "Offers good mobility, stability and scalability ". On the other hand, the top reviewer of Mist AI and Cloud writes "A combination of artificial intelligence, machine learning, and data science techniques to optimize user experiences". Cisco Meraki Wireless LAN is most compared with Aruba Wireless, Ruckus Wireless, Ubiquiti Wireless, Cisco Wireless and Huawei Wireless, whereas Mist AI and Cloud is most compared with Aruba Wireless, Cisco Wireless, ExtremeCloud IQ, Ruckus Wireless and Meraki Dashboard. See our Cisco Meraki Wireless LAN vs. Mist AI and Cloud report.
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