We performed a comparison between Cisco Secure Email and Heimdal Email Security based on real PeerSpot user reviews.
Find out what your peers are saying about Microsoft, Cisco, TitanHQ and others in Email Security."Microsoft Defender for Office 365 is a stable solution."
"Microsoft Defender has a feature to protect each and every attachment. Even if it's an encrypted attachment, it will check for any potential threats."
"The most valuable feature is the integration. It's a single console, so we don't have to switch around between multiple products. Another valuable feature is the ease of operations and maintenance."
"Some of the valuable features on the email side are anti-phishing, anti-malware, and Safe Links."
"I would say that 90% of the spam and phishing attack emails get blocked right off the bat."
"The basic features are okay and I'm satisfied with the Defender."
"The benefit that stands out to me is the ability for multiple individuals to collaborate simultaneously within the same document. Additionally, there is the option to save the document directly in the integrated OneDrive or SharePoint."
"It gives us visibility into threats and, for endpoints, it helps us to prioritize threats. We used to have a lack of visibility, but now our time to detect and respond has decreased."
"I can customize the configuration and policies."
"The product blocks spam emails."
"The most significant enhancement we've gained is in terms of security through the upgrade we received."
"The system provides our service desk with the means to troubleshoot email delivery issues with ease."
"It does a great job of preventing spam, malware, and ransomware. I can only go by what people have told me and what I've seen, but I have not seen spam in a year and a half to two years in my own company mailbox. And there are not a lot of catches where it's catching something that should have gotten through, either."
"Anti-Spam and Advanced Malware Protection are the most valuable features... and we also have the option to block Zero-day attacks."
"It is a user-friendly product."
"The tool comes with AI features. It is good for clients who already use Cisco products due to integration."
"It is stable and reliable."
"The visibility for the weaknesses in the system and unauthorized access can be improved."
"The UI needs to be more user-friendly."
"The product must provide better malware detection."
"This product's effectiveness could be improved, in terms of detecting unwanted spam or even malware between the emails, compared to other products."
"There is room for improvement with the UI."
"They have moved features from one console to another. Things have been moved around in the interface and it takes me time to find where certain features are."
"I'd like some additional features any product can give me to protect our environment in a better way."
"Microsoft Defender for Office 365 could improve by giving customers information on techniques to prevent threats. For example, information about best practices on how to protect their own devices against hackers and scammers, such as educational information or training. This would help others have a better understanding of cyber security. Additionally, there can be more security features added."
"The UI is definitely one area of improvement because it doesn't match other interfaces and the navigation can be a little clunky."
"I am not satisfied with the solution's reporting and logging."
"It would be nice to have an easier way to check on the health of the system, how stressed these appliances are. Sure, you can do it, but it would be helpful to have an easier way to do it, maybe even at a glance."
"Licensing is quite complicated for a number of customers, including ourselves."
"They could improve the filters. In my time at the company, there were several times we had to contact support to update the filters."
"The scalability must be improved."
"I would rate the stability a six out of ten. We had multiple issues with the stability."
"The reporting functionality needs to be improved."
"The solution could be less expensive."
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Cisco Secure Email is ranked 2nd in Email Security with 56 reviews while Heimdal Email Security is ranked 29th in Email Security with 1 review. Cisco Secure Email is rated 8.4, while Heimdal Email Security is rated 9.0. The top reviewer of Cisco Secure Email writes "Has effortless spam control, improves security posture, and frees up our IT department's time". On the other hand, the top reviewer of Heimdal Email Security writes "Straightforward to set up, reliable, and offers good functionality". Cisco Secure Email is most compared with Trellix Collaboration Security, Microsoft Exchange Online Protection (EOP), Fortinet FortiMail, Proofpoint Email Protection and Cisco Secure Email Threat Defense, whereas Heimdal Email Security is most compared with .
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We monitor all Email Security reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.