We compared Cisco Secure Email and Perception Point Advanced Email Security across several parameters based on our users' reviews. After reading the collected data, you can find our conclusion below:
Features: Cisco Secure Email offers advanced protection against phishing attacks, reputation-based filtering, and robust tracking functionalities. Perception Point Advanced Email Security is known for its ability to identify impersonation attacks and exceptional scanning capabilities.
Room for Improvement: Cisco Secure Email should improve global malicious email defense, data loss prevention, and integration with third-party solutions. Perception Point Advanced Email Security could improve content analysis and the ability to detect BEC attacks.
Service and Support: Cisco support is generally considered knowledgeable and helpful, but a few users reported slow response times and difficulty navigating the support process. Perception Point's customer service is highly regarded for being responsive, attentive, and interactive.
Ease of Deployment: Cisco Secure Email is generally straightforward and seamless to set up. It provides a modular and adaptable environment, but new users may need training. Some users find Perception Point’s setup process to be straightforward and easy, while others have encountered hurdles.
Pricing: Opinions on the pricing of Cisco Secure Email are mixed. Some find it expensive but worth the investment, while others find it reasonably priced and competitive with other vendors. Perception Point Advanced Email Security offers affordable pricing that accommodates all budgets and delivers satisfactory value.
ROI: Cisco Secure Email's return on investment is influenced by factors such as use case, organization size, and industry. Perception Point Advanced Email Security excels in its ability to detect threats effectively, resulting in significant time and cost savings by preventing downtime and the need for extensive cleanup.
Comparison Results: Cisco Secure Email is highly regarded for its intelligence threat detection, reputation filtering, and robust tracking abilities. The solution’s areas for improvement include data loss prevention and third-party integration. Perception Point Advanced Email Security is praised for its ability to detect and prevent impersonation attacks and great customer support. The solution could improve in detecting BEC attacks and providing user-friendly configuration options.
"Microsoft Defender for Office 365 helps people to work remotely. It is a secure solution. We don't need to use our company's computers or get VPN connections to the networks. I can control how they share screens and what they send to the devices. It keeps our organizations confidential and sensitive information safe."
"Our customers are satisfied with Defender for 365 because Microsoft products are easy to use and customize to meet the client's needs. Everything is in one place, so we can adjust policies as needed for phishing, DLP, ATP, or any other security features that our clients want to apply."
"Safe attachments, safe links, policies, and the ability to protect from zero-day threats are the most valuable features."
"Microsoft Defender for Office 365's most valuable feature is its performance."
"The most valuable feature is protection against malicious links, fishing, and impersonation. You can train people to be aware of these threats, but they're not always careful. When they're using their phones between meetings, they click on a link, and it's game over."
"Microsoft Defender for Office 365 has improved my organization's security. It makes it easier to manage the infrastructure without the help of third-party applications."
"I would say that 90% of the spam and phishing attack emails get blocked right off the bat."
"Defender for Office 365 has helped eliminate having to look at multiple dashboards and that is the aspect I like most about it. It is simpler, effective, and convenient. The users like the process efficiency."
"The user interface was quite friendly, it was quite easy to use, unlike some other Cisco products. Anybody could use it. You don't have to be familiar with IT to be able to handle navigating it."
"It has the ability to tell us, after an email has been delivered, where else it went, once it got inside. Maybe it's something we wanted it to stop and it didn't stop it, but it notified us later that it was something that it should have stopped. It can give us a trajectory of all the other places that it went internally and it can tell us what files were transferred as well."
"We like the in-built features, like the email filtering based on the IP and domain. Cisco has its own blacklisted domains and IPs, which is very good. This filters around 70 percent of emails from spam, and we are seeing fewer false positives with this."
"The strong point of the solution is that we hardly get any spam emails because of Cisco Secure Email."
"Because we scan products, and there is a lot of critical data, security is very important in these cases."
"It's flexible. There are a lot of rules and policies that can be easily applied for certain employees or certain mailboxes."
"The tech engineers are very knowledgeable."
"There are a lot of filters for scam emails and things like that work out of the box. You can also use the antivirus features. I like its features."
"One is the hardware-assisted platform that provides more insight into the threat scenarios. And the other is their instant response team's availability, 24/7, for identifying and responding to incidents. These are the two main things that everyone likes."
"The solution is used to block malicious items hidden inside a document or PDF file."
"The most valuable features of the solution are the ones that are related to finding impersonation attacks and detecting attempts to steal credentials. In scenarios where attackers get you to follow URLs to a malicious site that looks similar to a good site, and then ask for the user credentials to try to steal them, it is very useful."
"The most valuable feature is the ability to identify malicious content and phishing emails and reduce the workload we have to do in terms of security."
"Another feature that we really like, one that was introduced a few months back, is the way it categorizes threats into groups, such as Emotet, Qbot, Formbook, and the like. It's not only telling you that something is malware, but it's also giving you insight into what kind of malware... You understand what you are facing and whether you are a target for a specific group of threats..."
"Their security engines are very effective at stopping malware and potential attacks before they reach a user's mailbox. They have the best detection engine."
"The Perception Point Incident Response team acts as an extension of our SOC team. This is very important for us. This is a benefit provided for their main product of scanning our emails. If Perception Point can give me IR, this is really good versus other products that do not provide this kind of service. Perception Point's service is great. They are very professional. That reduces the time that my internal SOC has to deal with my internal IT person. They just send an email to the IR team at Perception Point, who continues the investigation and blocks any emails, if necessary. This is very good because it can reduce a lot of time and effort from my team. It is like an extension of my SOC, but external."
"We can use it to perform detection and analysis of emails. For any malicious content found in emails, it gives in-depth analysis reports to end users. If you log into the console, you can see in-depth detection and how it happens."
"The phishing and spam filters could use some improvement."
"You should be able to deploy Defender for every subscription without the need to add servers."
"The only thing they should improve is the licensing model. They should stop changing it. A year ago, the five features I mentioned were included in one product. Now, three of them are bundled into one product, and you have to pay extra for the other two. I don't mind paying extra, but I don't want them to change it every year or every six months. I need to know what I'm looking at and not worry about it next year."
"There is room for improvement in terms of reporting."
"There's room for improvement regarding the time frame for retrieving emails."
"The XDR dashboard has room for improvement."
"This product's effectiveness could be improved, in terms of detecting unwanted spam or even malware between the emails, compared to other products."
"Several simulation options are available within 365, and the phishing simulation could be better."
"The configuration UI should be made more intuitive. Currently, it takes a while to understand how to do the basic configurations."
"Scalability has certain shortcomings and needs to be improved because there are service providers who provide better scalability.v"
"The graphical user interface is not user-friendly like other vendors. I find it very difficult at times to find some options on the UI."
"The area of license renewal should be improved. We normally renew our license every year. There is a feature called smart licensing, and I switched from the legacy mode to the smart licensing mode because of what I thought smart licensing does. I thought it would make licensing renewal seamless and very swift, but ever since I've switched to smart licensing, each time I want to renew my license, it is a whole lot of headache. The process is not smooth, and I had to keep calling Cisco TAC to see how the issue can be resolved. At one point, I wanted to revert back to the legacy mode, but I can't revert. Once you switch from the legacy mode to the smart licensing mode, you can't revert. They should improve on the visibility of the smart licensing mode so that it can indeed be smart and easier to use for the license renewal every year. That is one challenge."
"I would like them to add some clustering or high availability features."
"In future releases, I would like to see two main improvements come to mind. First, the current solution requires maintaining two separate operating systems for FTD, which can be cumbersome. I'd love to see a single operating system for the FTD box."
"I would like to see sandboxing for email, where suspicious emails received by the system are analyzed through online services."
"The Forged Email Detection feature needs improvement, particularly with domain. The sensors are not that good and the rules sets are unclear."
"There is room for improvement in terms of adding the DLP (Data Loss Prevention) solution, which would be a good option for Perception Point to look into."
"They could provide additional data loss prevention features as we encounter different kinds of attacks in today's scenario."
"Perception Point Advanced Email Security should make available more use cases."
"Dashboard is an area of concern in the solution where improvements are required."
"Email alerts should be available in real-time."
"They can do better on the spam. Today, Perception Point is not our only solution. We have two solutions, and they are the second in line because the spam filtering is not yet the best."
"There is still room for improvement with BEC. There is more work to be done by Perception Point on machine learning and neuro language as well. BEC is very difficult if you don't have a computer language looking into the content of the email and trying to make a determination through that. With BEC you often don't have an attachment or a URL."
"In terms of architecture, and I know that they're going to improve this, the solution needs to be much more redundant. There was an outage a month ago in AWS, and that basically stopped the service for two or three hours. Although in two years, this was the first time that something like that happened, our expectation from a company like Perception Point is that it should work with either a multi-cloud or multi-region architecture, to improve the resilience."
More Microsoft Defender for Office 365 Pricing and Cost Advice →
More Perception Point Advanced Email Security Pricing and Cost Advice →
Cisco Secure Email is ranked 2nd in Email Security with 56 reviews while Perception Point Advanced Email Security is ranked 16th in Email Security with 21 reviews. Cisco Secure Email is rated 8.4, while Perception Point Advanced Email Security is rated 9.0. The top reviewer of Cisco Secure Email writes "Has effortless spam control, improves security posture, and frees up our IT department's time". On the other hand, the top reviewer of Perception Point Advanced Email Security writes "Incident Response team answers immediately and fine-tunes system to continually improve detection". Cisco Secure Email is most compared with Trellix Collaboration Security, Fortinet FortiMail, Microsoft Exchange Online Protection (EOP), Proofpoint Email Protection and Trend Micro Email Security, whereas Perception Point Advanced Email Security is most compared with Avanan, Proofpoint Email Protection, IRONSCALES, Sophos Email and TitanHQ SpamTitan. See our Cisco Secure Email vs. Perception Point Advanced Email Security report.
See our list of best Email Security vendors.
We monitor all Email Security reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
