We performed a comparison between Cisco Secure Email and SonicWall Email Security based on real PeerSpot user reviews.
Find out in this report how the two Email Security solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Defender is a SaaS platform, so it offers more flexibility. Managing the permissions is easier. The solution's automated detection and response features are scalable."
"The basic features are okay and I'm satisfied with the Defender."
"It gives us visibility into threats and, for endpoints, it helps us to prioritize threats. We used to have a lack of visibility, but now our time to detect and respond has decreased."
"The solution is very easy to use. All you have to do is to assign the license to the end-user and it's done. The customer will only have the feature activated, and the solution will monitor the emails to determine if they are a threat or not."
"It also gives me good visibility because, with Defender, I'm using a Microsoft product to defend Microsoft products. The integration was really seamless and I have wide visibility because it picks up almost everything. Literally, I can see almost every activity that happens, from the e-mail to the workstation itself."
"Since we have started using the solution, there have been fewer compromises."
"The deployment capability is a great feature."
"Defender enables us to secure all 365-related activity from a single place. It gives us visibility into everything happening in Outlook, protecting us against phishing and other email-based threats. Defender helps us detect any suspicious behaviors."
"There were detailed logs available. That was a seriously good feature... It turns out these were actually spoof emails that came into our environment. I got to know about them from the log system."
"Cisco Secure Email's most valuable is email certification."
"The security features are valuable."
"At one point, there was a zero-day attack. The Cisco appliance detected it and stopped it, helping us out. We avoided the attack and potential damage."
"It has an intuitive, clear graphical interface where you can deploy your policies and understand the overall flow. There are a lot of things that you cannot handle on the graphic interface, like message filters. For this, you need to go to a lower level where you have more power, like command line interface. So, this solution has the best of both worlds. There are not a lot of bells and whistles. It is more practical with access to most features that you can configure."
"It integrates with Active Directory and we can limit specific users to using specific applications."
"The product's initial setup phase was easy."
"It is a user-friendly product."
"The most valuable features are the anti-spam, anti-phishing, anti-virus, and anti-spoofing."
"There are no wasted extras and the interface is really simple."
"The most valuable feature is that it protects from spam."
"Setup was easy. It took about 30 minutes."
"The anti-spam aspect of the solution is its most valuable feature."
"According to our customers, the product's most valuable feature is the ability to detect spam and reduce phishing emails."
"Beside a few issues with specificity in the email protection controls, this product is very good at handling email security."
"The product is easy to manage in terms of configurations."
"The only thing they should improve is the licensing model. They should stop changing it. A year ago, the five features I mentioned were included in one product. Now, three of them are bundled into one product, and you have to pay extra for the other two. I don't mind paying extra, but I don't want them to change it every year or every six months. I need to know what I'm looking at and not worry about it next year."
"Several simulation options are available within 365, and the phishing simulation could be better."
"They can improve their security in a way where a customer can know if all their attachments are safe or not to open through a report. The solution does its job perfectly, but it never reports to the customer whether those attachments have been stopped before or not."
"The pre-sales cost calculations could be more transparent."
"We are always looking for others tools to increase automation on tasks. There can be better integration with other solutions, such as PowerPoint and email."
"It would be better if it were more scalable. It depends on the architecture, but we would like to make it more scalable for both data centers."
"About eight months ago, we started to measure the quantity of phishing and spam that we have been receiving, and it has been increasing a lot. That means that protection for our email is not as good as we were expecting."
"Configuration requires going to a lot of places rather than just accessing one tab."
"The product's GUI for the dashboard needs improvement."
"The UI is definitely one area of improvement because it doesn't match other interfaces and the navigation can be a little clunky."
"The solution needs to improve its advanced phishing filters. It is very good at filtering things which have bad reputations. However, when phishing or malicious emails are new or coming from a legitimate source, we don't feel that the solution is working."
"The scalability must be improved."
"If you are not a technical guy, it is hard to maneuver, but as soon as you work on it, it gets better and better. If there was a better way to know how to do things or how to find things, it would be good."
"I have some frustrations with the user experience in the interface, specifically with regard to making a list of people for whom I want to allow email access."
"Better dashboards and more interactive overviews would be nice, but the current functionality is sufficient."
"We have been struggling in the last month with Cisco encryption and with the S/MIME encryption. I don't know if it is an issue on our side or if these features of the solution are not working very well."
"The protection level for email security isn't 100%. I'm still getting some spam and junk mail."
"They need well-trained partners in Nigeria."
"They should integrate the solution with third-party platforms."
"The platform's control panel needs enhancement."
"SonicWall Email Security could improve by making the file blocking and the release feature easier to use"
"We would like to see more information on a dashboard about what is happening when it comes to spamming and malware."
"The reporting needs improvement."
"Updates could be released more frequently."
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Cisco Secure Email is ranked 2nd in Email Security with 56 reviews while SonicWall Email Security is ranked 19th in Email Security with 12 reviews. Cisco Secure Email is rated 8.4, while SonicWall Email Security is rated 7.8. The top reviewer of Cisco Secure Email writes "Has effortless spam control, improves security posture, and frees up our IT department's time". On the other hand, the top reviewer of SonicWall Email Security writes "Effective threat prevention, reliable, and beneficial keyword blocking". Cisco Secure Email is most compared with Trellix Collaboration Security, Microsoft Exchange Online Protection (EOP), Fortinet FortiMail, Proofpoint Email Protection and Cisco Secure Email Threat Defense, whereas SonicWall Email Security is most compared with Fortinet FortiMail, Barracuda Email Security Gateway, Sophos Email, Fortinet FortiMail Cloud and Avanan. See our Cisco Secure Email vs. SonicWall Email Security report.
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