We performed a comparison between Cisco SecureX and Cynet based on our users’ reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Features: Cisco SecureX earns high marks for its automated utilities, comprehensive visibility, and seamless integration with external resources. Cynet offers strong ransomware protection and an intuitive interface. Users say Cisco SecureX needs better documentation and integration with on-premises systems. It would also benefit by expanding its compatibility with third-party solutions, while Cynet needs to expand device support and add customization options. Users suggest improving network monitoring and strengthening integration with other tools.
Service and Support: Some users describe Cisco support as dependable and efficient, while others noted a decline in quality due to personnel changes. Cynet's customer service is consistently lauded for its excellence. They have a dedicated support team that is available round the clock, and they also have a contingency plan for urgent incidents.
Ease of Deployment: Setting up Cisco SecureX is generally considered to be straightforward in cloud environments, but it requires more effort to integrate the solution with on-premise products. Cynet’s setup is highly efficient, with the ability to configure thousands of devices quickly.
Pricing: A few users said Cisco SecureX’s price could be lower, given that it is included for free with certain Cisco products. Customers generally view Cynet's pricing and licensing experience as affordable and a good value for its features.
ROI: Cisco SecureX provides a positive ROI by speeding up detection and resolution. It also decreases workloads through automation and proactive information gathering. Cynet yields an excellent ROI by preventing cyberattacks and safeguarding sensitive data.
Comparison Results: Users prefer Cynet over Cisco SecureX. Cynet stands out with its streamlined setup process, customized to meet individual requirements. Users appreciate its intuitive interface, automated updates, and low maintenance requirements. Cynet goes above and beyond by offering robust defense against ransomware and an extensive SOC monitoring service. Cisco SecureX received mixed reviews for its setup, documentation, and support. Users say SecureX has room for improvement in terms of integration and documentation.
"I like how Microsoft XDR and the other Microsoft products are integrated into a single unified security stack covering identity access management, endpoint protection, email, cloud applications, etc."
"Microsoft 365 Defender is a stable solution."
"It gives a lot of flexibility in terms of configuration and customization as per the business requirements."
"Having a single pane of glass for all Microsoft security services makes everything much easier. A security analyst can go to a single portal and see everything in one view. The integration of everything into one portal is a huge benefit."
"I like Defender XDR's automation capabilities. XDR isn't automated by default, but you can automate it to respond. If an attack is performed anywhere within the organization, you can isolate that instance from the network. This is what I can figure out for it. When integrated with Sentinel, you can set up playbooks to automate all the alerts gathered on Sentinel from different Microsoft solutions. Sentinel has a wider range of capabilities than XDR."
"A crucial aspect for our team is the inclusion of identity and access management tools from the vendor."
"I like 365 Defender's advanced threat hunting. The dashboard is user-friendly with templates for site policies, etc. The most important use case is evaluating the risk links and applications."
"The integration with other Microsoft solutions is the most valuable feature."
"SecureX enables us to have all the threat intelligence and threat event data in one place."
"One of the most valuable features is the simplicity of deploying SecureX. It's very easy to do that and then you gain very detailed visibility into everything that's going on in your network and, obviously, at the device level. There's just a wealth of information that you can pull from all of these products that are part of SecureX. You know exactly if you have an issue or not."
"Using SecureX, a tool provided by Cisco, we can easily integrate it with many of our other Cisco products such as Cisco ISE and many networking devices."
"The automation and orchestration tools are the most valuable features."
"The ability to create firewalls online has been most valuable including the ability to create rules."
"Integrates well with our existing security infrastructure."
"The most valuable feature is its ability to manage all the applications and visibility. For example, if there is malware, spam, or another component that wants to attack the company in my servers, network, or applications, then SecureX will react to the problem."
"I like that I don't have to jump around to five different products and log into five different places to view the data that it returns."
"We are using almost all of the features and we find it quite good overall."
"The most valuable feature is the monitored support behind it."
"It provides good protection from ransomware and malware attacks. It is very good as compared to other products. If any threat is there, their support is very good. They immediately respond to the users and do a follow-up. They call us and also provide email support."
"It's transparent, so it's not something where every user has to press a button to download or do the thing. It is centralized, in fact. Personally, I use Malwarebytes and other tools, which are fine for home use. Cynet is also relatively silent in terms of operation, except when it's required to act."
"The most valuable aspect of this solution is that it is a complete solution, which makes cyber security very free and almost perfect. There is no such thing as perfect cyber security, but as far as it can go, sign it comes close to being perfect and holistic. Cynet is always comprehensive from the perspective of functionality, as well as from the standpoint that it encompasses not only technology but also processes and people. The triad of people, processes, and technology is crucial and should always be in place. To my knowledge, no other product or platform combines all three components into one, but Cynet does."
"The feature that I have found most valuable is that the configuration and the usage of the product are not so complicated. For people responsible for using this infrastructure for the first line of workstation monitoring, it's quite easy to use."
"We are very satisfied with the level of performance we get."
"I have found the continued support and pretty much all the features to be valuable. They all stand out as being positive. It continues to detect unusual activity when it's supposed to, and so far we haven't had any issues."
"The advanced threat-hunting capabilities are phenomenal, and the security copilot enhances that, but some data elements could be better or have more context inside of the advanced tables themselves. The schemas feel a little limited to what they're building into the product. It's probably just a maturity thing. I imagine we'll see the features I want in the next year."
"One of the biggest downsides of Microsoft products, in general, is that the menus are often difficult to find, as they tend to move from place to place between versions."
"While the XDR platform offers valuable functionalities, it falls short of other solutions in its ability to deliver a cohesive identity experience."
"Because of the training model, Defender XDR's automatic response sometimes blocks legitimate users and activities. Also, the UI sometimes responds slowly."
"It would be beneficial to have a more seamless experience with everything consolidated in one place, particularly when dealing with aspects related to the Exchange console."
"From an integration standpoint, it is always improving overall. With Security Copilot coming out, as partners, we are waiting for the GDAP support so that we can actually see Security Copilot on behalf of customers if they subscribe to it."
"The only problem I find is that the use cases are built-in. There is no template available that you can modify according to your organization's standards. What they give is very generic, the market standard, but that might not be applicable to every organization."
"The data recovery and backup could be improved."
"The automation and orchestration could be simpler. It could be that all the other parts are that easy to use so that these stick out as a negative, but that's the trickiest part for us. The workflows within the orchestration are just a bit more difficult."
"Enhancing automation capabilities could further improve the product."
"One of the improvements the product needs is more integration with collaboration platforms."
"They could expand into more areas. The more third-parties that we have tied into it, the better. The capabilities are there. As they just continue to involve the product, the more things that you can look into, then the more analytics that you can get. Also, the more data that we can get, then the better off we will be."
"I would like it to integrate with another solution, e.g., DNA. I would like it to connect to that solution, but not the security aspect."
"If they could make the Cisco Umbrella piece a little bit more advanced or easier to manage, that would help. We use it for filtering and when you compare it to a normal content filter, it lacks some functionality."
"For us, the biggest sticking point is that the product is not being designed for multi-tenancy use at present, from an MSP perspective."
"The playbooks provided with the product are great, although I would appreciate having more playbooks available. Threats are constantly evolving, so having access to updated playbooks is crucial."
"It is an endpoint agent, but they don't have a probe for checking the network traffic. They could improve from this point of view."
"In terms of what could be improved, I would say the usability of this product for new threats. Meaning, not everything which is new is properly seen by the product and not all the required actions are taken."
"They have some things in the pipeline, we understand, and they're going to be able to support Android and all these other devices soon. The key is the devices - which is an aspect that is lacking right now. Every company has that problem, not just Cynet."
"Increased application for SOAR abilities across interconnected devices would be a welcome improvement."
"In future releases, I would like to see cloud security aspects included."
"The reporting is a little weak and could be improved. The other downside is that Cynet does not use the local time zone. It's based off of Greenwich Mean Time."
"Most of their times are in Greenwich Mean Time. I would like to see more local time zones."
"I cannot provide more details about Cynet's automation features. While Cynet claims to be automated, the specifics of this automation are unclear. They claim to have a high capability to detect and block attacks, but I am cautious about companies that claim to solve every problem without limitations. It does help in identifying malware on the network but doesn't specifically identify vulnerabilities."
Cisco SecureX is ranked 13th in Extended Detection and Response (XDR) with 13 reviews while Cynet is ranked 9th in Extended Detection and Response (XDR) with 35 reviews. Cisco SecureX is rated 9.0, while Cynet is rated 8.8. The top reviewer of Cisco SecureX writes "Gives our customers visibility and they don't have to go multiple management consoles anymore". On the other hand, the top reviewer of Cynet writes "Provides memory protection, device control, and vulnerability management". Cisco SecureX is most compared with Trend Vision One, Cortex XDR by Palo Alto Networks, Splunk SOAR, Cisco Secure Network Analytics and Wazuh, whereas Cynet is most compared with CrowdStrike Falcon, SentinelOne Singularity Complete, ESET Endpoint Protection Platform, Microsoft Defender for Endpoint and Cortex XDR by Palo Alto Networks. See our Cisco SecureX vs. Cynet report.
See our list of best Extended Detection and Response (XDR) vendors and best Endpoint Detection and Response (EDR) vendors.
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